#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(808)674-6129

Rental Center

(808)674-6135

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4600 Kapolei Pkwy

Kapolei, HI 96707

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.6 out of 1,069 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (1,069)
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Showing 1-30 of 1,069 reviews
Exceptional Customer Service!
Exceptional customer service at the Home Depot store. All sales associates were attentive, welcoming and competent. Catered to our needs and if they didn’t have the answer, personally escorted us to find someone who could help. Will always shop here!
by
    • Recommended
    Home Depot Kapolei- Thumbs UP
    Home Depot Kapolei is a friendly place to shop. Employees are willing to help you out. The store is always clean and they have products in stock
    by
      • Recommended
      Employees Need Recognition
      Satisified customer. Esther and Chris went above and beyond to make my experience picking flooring. Thank you for all of your help
      by
        • Recommended
        I thank Home Depot, for providing a great service to the community.
        I could not imagine a lifa in a community without Home Depot.
        by
          • Recommended
          Excellent Store
          The store is well organized and stocked with great deals. The employees are very courteous and helpful. I enjoyed my visit.
          by
            • Recommended
            Check out
            Bob was extremely polite and helpful. Made my shopping experience much better.
            by
              • Recommended
              Friendly and helpful staff
              Today the service was better than it ever has been. Lots of friendly faces instead of the duck and run.
              by
                • Recommended
                Beautifully stocked shelves!
                SAM in aisle 63 does a Fantastic job merchandising her section! Her entire aisle was full and faced making everything visible and accessible. Lots of sales are missed when product is the back room and Sam is doing the most growing business in her section for this location!
                by
                  • Recommended
                  Cleanliness, Friendliness & Service
                  It was a great experience throughout
                  by
                    • Recommended
                    AWESOME MELODY AT KAPOLEI
                    MELODY is an AWESOME HOME DEPOT associate
                    by
                      • Recommended
                      Great Customer Service
                      Great Customer Service from their Appliance Sales Team
                      by
                        • Recommended
                        Staff is always helpful
                        Overall service was very good
                        by
                          • Recommended
                          Home Depot Kapolei
                          Always a good experience here. Employees are the best!!
                          by
                            • Recommended
                            Forever Grateful
                            I cannot express enough how amazing, manager Roxanne has been to us. My colleague and I are teachers at Ewa Makai Middle school and just started a school garden this year. It has definitely been a roller coaster ride and while we were able to secure some grant money, there were still many times we pulled from it own funds to supplement. With the enormously generous donation provided by Roxanne and her staff, we are now able to build planter boxes to take our little garden to the next level and implement a community seedling giveaway! So that the knowledge our kids gain can then be taken back with them to their families in the Ewa Community. We will definitely be sharing about our experience at Home Depot to all our colleagues and we’ll be sure to give your company credit as part of our sponsors for the giveaway event. Thank you so so much for your support of our school and our keiki! ❤️
                            by
                              • Recommended
                              AWESOME SERVICE
                              From when I opened my account service was so awesome I would tell all my family and friends to shop here
                              by
                                • Recommended
                                GREAT SERVICE
                                Customer service provided by Ethan and Steven was nothing short of OUTSTANDING!!!
                                by
                                  • Recommended
                                  Military discounts
                                  I spend a lot of money at HD as part of my business. But recently they stopped offering the 10% discount on wood products. Wood prices have in some cases doubled or tripled during covid and seems like more reason to maintain the 10% discount.
                                  by
                                    • Recommended
                                    Great service by Kimo
                                    Exceptional service with Kimo purchasing a refrigerator in the Kapolei store. I also had Exceptional service with the online chat prior to going into the store.
                                    by
                                      • Recommended
                                      Awesome employees with a great mindset!
                                      The cashier, Fuarosa (or "Rosa" as her name tag said) was not only helpful, but she was also exceedingly delightful as she processed my payment. It's been a heck of a long week, and I needed to grab some water for our home and my office. And, though I did not want to make the extra stop at Home Depot, we were pretty low on bottled water. As I went through the checkout, I noticed that Rosa seemed to be SINCERELY pleasant to everyone. Her sincerity is the reason I am completing this review.
                                      by
                                        • Recommended
                                        Awesome Home Depot Experience
                                        We were in Home Depot this afternoon and had questions on a couple of different projects we are working on at home. We wanted to share our awesome experience with Randy and Roxsan. They both were instrumental in aiding us with our product and idea questions. Please thank them in some way for their help to us and for being dedicated, friendly, and very knowledgeable Associates. Thank you for having such excellent employees that are dedicated to the customer and to Home Depot Brand. Thanks Randy.
                                        by
                                          • Recommended
                                          Great Customer Service
                                          I bought tools and 4ft by 8ft Plywood and Noel was friendly, knowledgeable, and worked to resolve my issues for me to complete my project. So if your in lumber look him up. Thank Noel
                                          by
                                            • Recommended
                                            Praise only to Joel in Kapolei store lumber department
                                            Joel gave beyond normal assistance and has a great attitude.
                                            by
                                              • Recommended
                                              Friendly.
                                              I bought a weed wacker and other things, Cashier KRISTINA was very helpful and friendly and so we're the employees outside collecting karts offering if I needed help with my items.
                                              by
                                                • Recommended
                                                Will be back!
                                                Thank you, Kimberlin and Cheyston for all your help!
                                                by
                                                  • Recommended
                                                  grate help
                                                  I bought some vacuums a week ago and am so happy with them
                                                  by
                                                    • Recommended
                                                    Over the Top experience
                                                    Every time I visit The Home Depot the welcome is warm and sincere. The assistance is remarkably personal, The Home Depot associates always take an interest in making sure my needs are met. Most recently I was looking for Fire Pit/BBQ wood logs and found them but were located three shelves off up from the floor. A Home Depot associate Precilla quickly retrieved a latter to get the bags of wood. What was really impressive was Precilla is small in stature and without hesitation climbed the latter and negotiated those approximately 15lb bags down to me. For me this was an AWESOME GUEST EXPERIENCE
                                                    by
                                                      Great store and people
                                                      I bought kitchen and bathroom remodel and am very excited for the installation soon. I was very pleased with the wide selection of tiles and countertops, also pleased with the excellent quality of cabinets and appliances.
                                                      by
                                                        • Recommended
                                                        great service
                                                        great price, selection and service in paints and supplies love their tools also
                                                        by
                                                          • Recommended
                                                          Christmas wreaths
                                                          Fresh Christmas wreaths
                                                          by
                                                            • Recommended
                                                            OUTSTANDING SERVICE BY PAUL (CASHIER) & ROXANNE (SUPERVISOR)
                                                            DEWALT - ATOMIC 20-Volt Max Cordless Brushless Compact Drill/Impact Combo Kit
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,069 reviews

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