Kennesaw North #1777

I originally showed up at the Acworth store after dark on Black Friday. I was looking for the Ridgid shop vac from the Black Friday ad. After searching the store with no available help, I could not find what I was looking for. Feeling defeated, I tried the customer service desk to ask if they had any of the item I had come to purchase. After a quick look on the computer, the associate informed me that they were out of stock. When I asked if she could find out if a nearby store had the item in stock, she quickly searched and found that the Kennesaw store had plenty of the item. She also gave me excellent directions to the Kennesaw store (I had never been there before). After a short drive, I entered the best looking Home Depot store I have seen. Within less than a minute, I found the item I was there to find. I also noticed that there were many associates ready to help with questions. There were many more available than the Acworth store. The truth is that I didn't need to ask them as I had already located my item within a minute of entering the store. This is the best store I have ever seen from Home Depot. I live in Dallas, GA. I normally shop at the Hiram, GA location. I would rather take the drive to the Kennesaw location because it is superior to any other. Unfortunately that means I will have to shop less often than I normally would unless I need a simple item at the Hiram location for convenience.

Bill, the hardware supervisor was great!!! He was very helpful and knowledgeable about the products!

Change your veteran policy back to what it was so we can support a company once again who stands for patriotism and thanking those who have served.

Employees are the best here! They go beyond the “call of duty “. I go just to sightsee .

Richard in the lawnmower repair department (tool rental) could not have been more helpful. He quickly came to the desk and helped unload the mower from the car, and explained the process ahead. Fortunately he got me in and out, and also directed me to another desk for a return of a part that could not be used. Another older mower was repaired there years ago, and the work was very good. Hopefullly the non-starting mower, which I bought at the same store a year or two ago, will be back in service soon.

My wife and I were in the store to purchase a refrigerator and the Whirlpool that we saw online was not available in the store...we looked at other brands and found one that we liked and discussed it with the associate helping us and bought it. The associate played a major part in our decision to purchase the item from Home Depot.

The store is generally a good location to visit. The items I need are regularly in stock and good quality. The store is clean and well maintained. The only negative I have is that several of the store employees seem to be less knowledgeable about general home maintenance and repair issues than other stores that I've visited.

I've been to many Home Depot stores in my state and other states, this location by far is the best location ever, I'm lucky to have this location close to my house, I believe all other locations should use this location as an example to follow.

This is one of the best home depot locations! The associates are fantastic! The new renovations makes things easy to find and the associates are very helpful!

The actual Survey became to repetitive and questions were sometimes Silly. Corporate needs to review survey and update, condense be more concise with questions. Allowing comments rather than just specific answers.