#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)594-8896
Tool & Truck Rental(678)594-8900
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1655 Shiloh Rd Nw
Kennesaw, GA 30144
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Customer Store Reviews

  • 4.8 out of 519 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (519)
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Showing 1-30 of 519 reviews
very helpful staff
The staff at this location are always helpful and knowledgeable.
by
    • Recommended
    Visible pricing not available
    It is always adds more time to my shopping experience when i have to search for a price that is no where near the item i'm shopping for or even items that catch my eye.
    by
      "FLAGSHIP"
      This store is a joke! Don't expect the store to have what they say they have online. After this happening several times, I don't hold my breath anymore.
      by
        Flagship/GARBAGE store
        I have attempted to rent tools on multiple occasions at this store. The one time they actually had the tool I needed they didn't have the pieces required to operate the tool, at my expense!! again I brought this to the attention of management to no avail. I don't understand what has happened to customer service or even getting what was paid for... This makes me sad because this is my home store. This is also a flagship store. If my price is different everytime I go to the register. How can I continue to shop with Home Depot? Then there's paint, because I own a painting company. I'm buying product in a city 2 hours away to find out pricing resets every two years. I've owned a painting company since 1995. I have never heard of anything like this - pricing on a sliding scale?????? Sherwin Williams is a lower price than your products. How can I continue to use them if the pricing resets every two years???? Shame on YOU HOME DEPOT!!! you are killing my small business...
        by
          Super happy with my experience
          I came in on Saturday looking for an electrical adapter for a soldering iron used to brand our logo on various wood projects. The conversation started with Kevin J. who jumped right on the search. We looked in various places and then Kevin referred the inquiry to Samantha T. The three of us kept looking where we thought it would be and with the use of their electronic devices we found exactly what we were looking for. I was very pleased not to have to go to Wal-Mart.
          by
            • Recommended
            New store manager serrenthia is rude and obnoxious
            I have been shopping at this store exclusively for the last 10 years + and I recently went on vacation and when I returned it was a different store Jason the previous manager left and sirrenthia The new store manager immediately began to treat me like dirt because I like to make purchases with cash. I have never been treated so rudely by a Home Depot employee I will not be making any large purchases at this store until she is gone!!
            by
              Best local location for me.....
              Out of the 4 home depots I can go to from my house, wade green is the best. Its always clean, stocked, and plenty of employees on the floor if you need help... gooooooo HD.....
              by
                • Recommended
                The store that always has what you need in stock!
                Been here many times and always find what I need in stock and always some one to help me find it when I walk right by it. The folks here greet you upon entering and make sure you find things you're looking for!
                by
                  • Recommended
                  Great shopping at 6 a.m. if you need help loading
                  Donna from the Pro Desk rallied 5 guys to help load our truck (we ended up having to make two trips). Hard to get that much assistance at busier times of day. But Pro Desk at this store is always superlative.
                  by
                    • Recommended
                    Great Location!!!
                    I love to shop at this Home Depot store. Always have what I need and more
                    by
                      • Recommended
                      End of Season Tool Display Sale
                      I bought a display lawnmower for a great price. This store took the time and effort to save the batteries and charger to go with it. So ended up with a really great deal, not like other stores that loose parts and when replacing them cost more than original price. Will have to go back and see what else comes up for sale.
                      by
                        • Recommended
                        Social area
                        Not a good one the service desk people where more interested in talking to each other than taking care of the customers needs
                        by
                          Employee recognition
                          On two of the last three visits to this store, I was fortunate enough to have your employee, Pablo, assist me. He knows his products and he was so very helpful in determining the status of a discount program. Today, Pablo assisted me again. I wrote a review on a previous visit, but for some reason, he was never recognized. I sincerely hope that he is recognized by his store as a valuable employee.
                          by
                            • Recommended
                            Great customer service!
                            This location is very clean and neatly stocked. Employees are very friendly and helpful.
                            by
                              • Recommended
                              Tyrone was awesome!
                              I want to thank Tyrone in particular who showed great interest in helping us cut our blinds. Really cares about doing his job well. Made our visit so much easier.
                              by
                                • Recommended
                                LG washer and dryer purchase
                                Purchased on June 21st. Pleasant experience. Nathan was so knowledgeable and friendly. Set to arrive July 9th. So excited, can’t wait.
                                by
                                  Customer Service
                                  I was in need of a new lawnmower. Rob I. went over and above to help me compare the different models. Once the decision was made he pushed my cart, was my cashier, and loaded my car with the help of Kevin B.
                                  by
                                    • Recommended
                                    Excellent service
                                    So happy I visited this location when I was looking for my new flooring. The employees were very helpful and knowledgeable.
                                    by
                                      • Recommended
                                      Great store
                                      This store displayed à first Class experience from conception to completion
                                      by
                                        • Recommended
                                        Easy Access from the Street
                                        Very clean store and good supply of health plants and trees.
                                        by
                                          • Recommended
                                          Fantastic employees in every department!
                                          This sale required multiple employees and interventions and all aspects were followed up on, communicated, and performed with skill, courtesy, kindness and respect. If this matters to you, I highly recommend you ship the Shiloh Rd Home Depot!
                                          by
                                            • Recommended
                                            Excellent customer service
                                            My new ceiling fan is perfect
                                            by
                                              • Recommended
                                              A satisfied and happy customer.
                                              I’ve shopped my store for many, many years, at least/20 to 25 years. In all that time, I have never experienced anything negative to report.
                                              by
                                                • Recommended
                                                SUPER helpful staff!
                                                I got all the help I needed and the products were high quality.
                                                by
                                                  • Recommended
                                                  I love the way this store is organized. It all makes sense. This location is always clean and w...
                                                  I love the way this store is organized. It all makes sense. This location is always clean and well stocked. The staff is friendly and helpful. Occasionally in the past, it might take a few minutes to find a staff member, but more recently it seems that there has been good availability if I have any questions. This is my go-to location.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The culture at this store are like the old Home Depot culture!!
                                                  The culture at this store are like the old Home Depot culture!!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Great experience today thanks to Sean and Brandon. Excellent customer service! I'll definitely...
                                                  Great experience today thanks to Sean and Brandon. Excellent customer service! I'll definitely shop here again. Thank you.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  The Customer Service is amazing! I came to purchase flowers for my balcony and was unsure on what...
                                                  The Customer Service is amazing! I came to purchase flowers for my balcony and was unsure on what type to purchase. Danny from the gardening department helped me find flowers and also planted them in the planters I purchased before leaving the store! Thank you so much, this meant a lot! I’ll definitely shop at this store again!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  I have been to many Home Depot stores in Florida, California, and Georgia, and the associates in ...
                                                  I have been to many Home Depot stores in Florida, California, and Georgia, and the associates in this stores are tops!! They are always available to assist their customers and they do it so positively and attentively!! The Corporate should have associates from other Home Depot train here!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Small store. It's one of the first 5 HDs ever built.
                                                  Small store. It's one of the first 5 HDs ever built.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 519 reviews

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