Great place to shop....
Special Buy of the Day
Great place to shop....
This store is great! Employees are super friendly and always asking if they can help you. I love that it is veteran friendly and supports the community as well. Keep it up Home Depot!
Your review is very important to us and The Home Depot community. We appreciate you taking time to submit a review about the #0363 Lake Charles. Unfortunately, your review did not meet our guidelines for posting on our site. The highlighted section(s): mentions a competitor Went to buy a generator because a hurricane devastated our town,Any other time would receive military discount but today was told we are not giving military discounts. I have shopped other stores during this time and had no problem. The only reason I didn’t walk out and leave the generator at checkout was because the other stores did not have the size generator I wanted. Needless to say I will no longer be shopping Home Depot. If you can choose To not honor your military veterans during a time of disaster then I don’t need to patron you establishment
We are in a disaster time and all the employees were very friendly and helpful,Even though there is no electricity and limited air conditioning. The employees loading product into vehicles were doing all the loading for us. They wouldn’t let my husband help them to load a heavy generator into our truck. More like service we used to get a long time ago!!
Store was stocked and we'll prepared for the needs of residents for the aftermath of the hurricane
This store has really done a turnaround in the past year or so. I used to avoid all Home Depot locations because of the lack of customer service. I cannot speak for other locations, but the Lake Charles store definitely has way better customer service than their major competitor down the road. It used to be the opposite. I also feel the Home Depot, overall, has better quality products than the competitor just a few minutes away. Good job Home Depot. I will remain a loyal customer as long as business practices and customer service stay good.
Chase helped us with our purchase today and he answered all our questions and was very polite. He brought confidence and knowledge to our purchase. I would definitely go back to this home depot.
Adrian in lawn an garden is very knowledgeable, polite and highly motivated to meet the customers satisfaction. He went above and beyond in the extreme heat outside to make sure the mower we purchased was defect free and he basically quality controlled the mower before assigning it for delivery. Also ms Raven at service counter was very friendly, courteous and prompt!