Lake Charles #363

4.5

out of 5

93% of customers recommend this store
Rating Breakdown
5
(162)
4
(29)
3
(10)
2
(4)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.5
The Home Depot
Contact Us
Main: (337)475-9998
Pro Desk: (337)475-7424
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
3200 E Prien Lake Rd
Lake Charles, LA 70615

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

36.40 mi
  • 603 Strickland Drive
  • Orange, TX 77630

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your Lake Charles Home Depot. We're excited to help you resolve all of your DIY challenges.

Here at your local hardware store, we have everything you need for your DIY project. Whether you're looking for tools or cleaning supplies we've got you covered. Our trained associates can help you find the products you need to complete your project. We offer free pickup within 2 hours on millions of items using our Home Depot app. Shopping at a hardware store has never been easier.

At Home Depot, community involvement is important to us. We support and are actively involved with many local schools, clubs and veteran activities. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

You can find us east of the intersection of LA-14 and I-210, next to the Lake Charles Power Centre mall, near the Chennault International Airport. Drop by today and see what's new.

Your Lake Charles Home Depot Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Lake Charles hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Lake Charles offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.5

out of 5

218 reviews
5
(162)
4
(29)
3
(10)
2
(4)
1
(13)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.5
93% Of Customers
Recommend This Store 199 of 214 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great place to shop....

5.0

out of 5

Great place to shop....

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This store is great! Employees are super friendly and always asking if they can help you. I love ...

5.0

out of 5

This store is great! Employees are super friendly and always asking if they can help you. I love that it is veteran friendly and supports the community as well. Keep it up Home Depot!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Your review is very important to us and The Home Depot community. We appreciate you taking time t...

1.0

out of 5

Your review is very important to us and The Home Depot community. We appreciate you taking time to submit a review about the #0363 Lake Charles. Unfortunately, your review did not meet our guidelines for posting on our site. The highlighted section(s): mentions a competitor Went to buy a generator because a hurricane devastated our town,Any other time would receive military discount but today was told we are not giving military discounts. I have shopped other stores during this time and had no problem. The only reason I didn’t walk out and leave the generator at checkout was because the other stores did not have the size generator I wanted. Needless to say I will no longer be shopping Home Depot. If you can choose To not honor your military veterans during a time of disaster then I don’t need to patron you establishment

Was this helpful?
  • helpful0
  • unhelpful1
  • report
We are in a disaster time and all the employees were very friendly and helpful,Even though there ...

5.0

out of 5

We are in a disaster time and all the employees were very friendly and helpful,Even though there is no electricity and limited air conditioning. The employees loading product into vehicles were doing all the loading for us. They wouldn’t let my husband help them to load a heavy generator into our truck. More like service we used to get a long time ago!!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Store was stocked and we'll prepared for the needs of residents for the aftermath of the hurricane

5.0

out of 5

Store was stocked and we'll prepared for the needs of residents for the aftermath of the hurricane

Was this helpful?
  • helpful0
  • unhelpful0
  • report
This store has really done a turnaround in the past year or so. I used to avoid all Home Depot lo...

5.0

out of 5

This store has really done a turnaround in the past year or so. I used to avoid all Home Depot locations because of the lack of customer service. I cannot speak for other locations, but the Lake Charles store definitely has way better customer service than their major competitor down the road. It used to be the opposite. I also feel the Home Depot, overall, has better quality products than the competitor just a few minutes away. Good job Home Depot. I will remain a loyal customer as long as business practices and customer service stay good.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Chase helped us with our purchase today and he answered all our questions and was very polite. H...

5.0

out of 5

Chase helped us with our purchase today and he answered all our questions and was very polite. He brought confidence and knowledge to our purchase. I would definitely go back to this home depot.

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Adrian in lawn an garden is very knowledgeable, polite and highly motivated to meet the customers...

5.0

out of 5

Adrian in lawn an garden is very knowledgeable, polite and highly motivated to meet the customers satisfaction. He went above and beyond in the extreme heat outside to make sure the mower we purchased was defect free and he basically quality controlled the mower before assigning it for delivery. Also ms Raven at service counter was very friendly, courteous and prompt!

Was this helpful?
  • helpful0
  • unhelpful0
  • report
Return To Top

Popular Categories