#1 Home Improvement Retailer

Lake Charles #363

4.5

out of 5

91% of customers recommend this store
Rating Breakdown
5
(173)
4
(35)
3
(11)
2
(6)
1
(16)
The Home Depot
Contact Us
Main: (337)475-9998
Pro Desk: (337)475-7424
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 8:00am - 8:00pm
Location
3200 E Prien Lake Rd
Lake Charles, LA 70615

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Kitchen Showroom
  • Propane Exchange
  • Moving Truck Rental
  • Key Cutting

Nearby Stores

36.40 mi
  • 603 Strickland Drive
  • Orange, TX 77630

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your Lake Charles Home Depot. We're excited to help you resolve all of your DIY challenges.

No matter how complex your project may be, we're here to help you finish it. From tools to cleaning supplies our associates will get you in and out. Buy online and ship to store using our product locator app.

At Home Depot, getting involved in our local community is important to us. We support and are actively involved with many local schools, clubs and veteran activities. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including monthly workshops for kids.

You can find us east of the intersection of LA-14 and I-210, next to the Lake Charles Power Centre mall, near the Chennault International Airport. Drop by today and see what's new.

Your Lake Charles Home Depot Store Team


When does The Home Depot Black Friday 2021 event start at the Lake Charles store?
Our Black Friday event will run at our Lake Charles store and online between November 3 and December 1. Instead of a single day Black Friday event, you can relax and enjoy stress-free shopping without risking your well-being. To ensure your safety and reduce overcrowded lines in our stores, we intend to comply with social distancing regulations and require everyone to wear a face mask. As always, you can shop Home Depot Cyber Monday deals in our endless aisles online.

What are the top Home Depot Black Friday deals at the Lake Charles store?
There's no shopping experience out there quite like The Home Depot Black Friday. We have all the necessities to make your home festive with holiday decor. Celebrate the tradition with fresh-cut trees, artificial Christmas trees, and indoor or outdoor Christmas lights in any style. Our Lake Charles store will offer Black Friday appliance deals and discounts on tools and smart home products.

How do I check my Home Depot gift card balance?
The Home Depot gift cards are a popular choice during the Holiday season, with givers and doers that can be purchased in-store at our brick-and-mortar stores or online at homedepot.com. If you are a recipient, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Our gift cards can be redeemed in-store or used to make purchases online with no additional fees.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Lake Charles offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.5

out of 5

241 reviews
5
(173)
4
(35)
3
(11)
2
(6)
1
(16)
91% Of Customers
Recommend This Store 216 of 237 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Store was in disarray and employees not very helpful. Sat in flooring waiting on help for 30 min...

3.0

out of 5

Store was in disarray and employees not very helpful. Sat in flooring waiting on help for 30 minutes while 2 employees totally ignored us. Wish I would have purchased flooring elsewhere.

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Very helpful and knowledgeable staff ! Store is well stocked .

5.0

out of 5

Very helpful and knowledgeable staff ! Store is well stocked .

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Good buys and always open when you need them!

5.0

out of 5

Good buys and always open when you need them!

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In these times of discomfort, I found great satisfaction at the level of guest service I received...

5.0

out of 5

In these times of discomfort, I found great satisfaction at the level of guest service I received during this visit. Keep up the good work.

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I would like to give a big shout out to this location for being a special place that cares about ...

5.0

out of 5

I would like to give a big shout out to this location for being a special place that cares about their customer. I have been working in Retail for over 30 years and I understand how important knowledgeable service is important when you are spending your money. They made it easy to find the product I needed as well great assistance when finding the right product for my job. This location was full and neat and the team is friendly. The past hurricanes, Ice storm, and flooding in Lake Charles has impacted everyone and Home Depot associates are very friendly and willing to help you to tackle your project.

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They don’t give military discount!!!

2.0

out of 5

They don’t give military discount!!!

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The store is so unorganized, not stocked. Need better manager and support you good associates and...

1.0

out of 5

The store is so unorganized, not stocked. Need better manager and support you good associates and hire and train more associates! Get rid of the individual’s hanging out in the parking lots around the store trying to hustle people. Get back to customer service. Place is dirty, could not find products, shelves empty oaf what you need! Service was poor!

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Some of the friendliest people in the business. I've been doing business there for about 20 years...

5.0

out of 5

Some of the friendliest people in the business. I've been doing business there for about 20 years as a contractor and your not just a customer, they know you by your name. Great atmosphere and friendly staff. A+++++

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