#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(717)277-0402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
801 E Walnut Street
Lebanon, PA 17042
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Customer Store Reviews

  • 4.7 out of 401 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (401)
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Showing 1-30 of 401 reviews
Dissapointed
I was extremely disappointed in my visit. I came in to look for a nice electric mower and left with the cheapest gasoline mower possible. The employees seemed very busy chatting amongst themselves. It was impossible to get anyone to help me.
by
    Custom door
    The team at the millwork desk, AJ and Rick, are great to work with.
    by
      • Recommended
      The first place to go
      I moved into a new home in this new area, having moved to PA from UT. The Lebanon Home Depot is convenient in location, has a better selection and better pricing that other hardware stores I used in the past. The staff is friendly and new that I know the store layout, I can get what I'm after without a fuss. It's the "first place to go" for me.
      by
        • Recommended
        cashier service
        my cashier Kim, was extremely happy and personable. Nice to have a HAPPY AND FRIENDLY cashier. Kuddos to her!
        by
          • Recommended
          Well Stocked Store
          I always find what I need, and more, at this location. Very convenient to get to also.
          by
            • Recommended
            It's all about customer service
            Kim is the key to a caring cashier. I look for her as soon as I walk in the door for her greeting. If I need something, she gets me help. Thank you Kim
            by
              • Recommended
              Clean, well stocked & friendly employees!!
              Everything and more was available when shopping!! Store associates were helpful & very friendly!! Will be back!!!
              by
                • Recommended
                Lebanon, PA. store
                I was greeted, the place was clean and the cashier was very friendly
                by
                  • Recommended
                  Good experience
                  The cashier I had was very pleasant and easy to interact with! Found everything I needed in just a couple minutes!
                  by
                    • Recommended
                    Cashier Kim takes care of her Lebanon people
                    Cashier Kim is wonderful. A breath of fresh air when you enter the store. She probably works with 100+ customers a day and ends up knowing most of their names. Genuine old fashioned customer service.
                    by
                      • Recommended
                      workers always willing to help
                      workers always willing to help
                      by
                      • Verified Purchase
                      • Recommended
                      This store is very clean, well stocked, and the customers are friendly.
                      This store is very clean, well stocked, and the customers are friendly.
                      by
                      • Verified Purchase
                      • Recommended
                      Check all you items when you check out. Every third item I bought they charged me more than it wa...
                      Check all you items when you check out. Every third item I bought they charged me more than it was marked on the shelf.
                      by
                      • Verified Purchase
                      I've spent thousands of dollars at this store , Know some employees by name , Normally have a goo...
                      I've spent thousands of dollars at this store , Know some employees by name , Normally have a good experience shopping here . But today I was followed to my truck by a Home Depot employee ( less then 1 minute after paying ) and accused of stealing a cart full of lumber . He was so disappointed that I had the receipt that he mumbled " Thank you " and left without even offering to help me load up !
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Greeted when I walked in the door and asked if I needed help in finding what I was looking for. A...
                      Greeted when I walked in the door and asked if I needed help in finding what I was looking for. Another associate walked me to my item. Also, visited paint department and found the cashier extremely knowledgeable and helpful. Checking out of the store was a breeze and Joe, the cashier, was so pleasant. Big difference from another large local competitor.
                      by
                      • Verified Purchase
                      • Recommended
                      Store was well stocked and the associate was VERY helpful and answered my needs.
                      Store was well stocked and the associate was VERY helpful and answered my needs.
                      by
                      • Verified Purchase
                      • Recommended
                      Cashier kim is awesome shes always positive kind and caring
                      Cashier kim is awesome shes always positive kind and caring
                      by
                      • Verified Purchase
                      • Recommended
                      Love this place, very nice employees. Great prices and a variety of options.
                      Love this place, very nice employees. Great prices and a variety of options.
                      by
                      • Verified Purchase
                      • Recommended
                      I ordered a water heater and installation online, and did not visit the store for the transaction...
                      I ordered a water heater and installation online, and did not visit the store for the transaction. Even though it was requested, I did not receive an itemized statement before or after the purchase. Each person that I talked with passed that question on to someone else, saying it was not their job to do that. Whose responsibility is it? Will anyone at Home Depot accept responsibility?
                      by
                      • Verified Purchase
                      Friendly workers. Very helpful and clean. Cashier are nice and fast.
                      Friendly workers. Very helpful and clean. Cashier are nice and fast.
                      by
                      • Verified Purchase
                      • Recommended
                      Awesome staff and costumer service!
                      Awesome staff and costumer service!
                      by
                      • Verified Purchase
                      • Recommended
                      While shopping at Home Depot, store 4141 in Lebanon, PA. All the store associates were friendly ...
                      While shopping at Home Depot, store 4141 in Lebanon, PA. All the store associates were friendly and helpful. The store was very busy and everyone, including myself, had several questions. The store associates were patient and very helpful. Kudos should go to Andrew. Not only did he make recommendations of what I needed to complete a project, he patiently took me to the section and explained why one project was better than another. Finally, he informed me about the Home Depot contractor partners and connected my to a contractor before I left the store. I enjoyed enjoyed the friendly atmosphere.
                      by
                      • Verified Purchase
                      • Recommended
                      The nicest and most helpful employees!!
                      The nicest and most helpful employees!!
                      by
                      • Verified Purchase
                      • Recommended
                      The only thing I suggest is when they are quoting carpet or flooring to a customer, is maybe they...
                      The only thing I suggest is when they are quoting carpet or flooring to a customer, is maybe they could get a lot closer in pricing. They told me my whole house would be about $2400.00 and just my hall and living room alone is 1600.00. My dimensions I gave them are near dead on to what the measurements came in at. How this came in so much higher is beyond me. I cancelled 3 rooms from getting done. Over all, I don’t blame the cashiers..they were great. Seems like it’s more like you are lied to so they suck you in.
                      by
                      • Verified Purchase
                      • Recommended
                      Very nice clean place. Employees are very nice and helpful
                      Very nice clean place. Employees are very nice and helpful
                      by
                      • Verified Purchase
                      • Recommended
                      I was at a bare start and I used home depot to not only get my own start I can say I found much m...
                      I was at a bare start and I used home depot to not only get my own start I can say I found much more in that store but I really want to start with my project and Finnish what I started and I am grateful for the home depot and the pro desk and the appliances that are new and all the cool stuff that's coming out they stock for the block
                      by
                      • Verified Purchase
                      • Recommended
                      Great place to shop!!
                      Great place to shop!!
                      by
                      • Verified Purchase
                      • Recommended
                      Mercedes was very helpful and friendly
                      Mercedes was very helpful and friendly
                      by
                      • Verified Purchase
                      • Recommended
                      We entered the store with the intent to purchase a refrigerator. We had the SKU number and a phot...
                      We entered the store with the intent to purchase a refrigerator. We had the SKU number and a photograph of the refrigerator. A very easy sale. We were happy When we were told there would not be a delivery fee. What we were very unsatisfied with, is the fact that the salesman and the person who took our money, because we had to go out front to pay with cash, neither one of them thanked us. After spending over $1000 within 10 minutes., It was not appreciated.
                      by
                      • Verified Purchase
                      HOPE DEPOT IS LEBANON, PA ALWAYS PROVIDES ME WITH EXCELLENT SERIVE AND VIABLE INFORMATION. I WOUL...
                      HOPE DEPOT IS LEBANON, PA ALWAYS PROVIDES ME WITH EXCELLENT SERIVE AND VIABLE INFORMATION. I WOULD RECOMMEND SHOPPERS LOOKING FOR HOME IMPROVEMENT INFORMATION AS WELL AS SKILLED INDIVIDUALS TO UTILIZE THE SYORE.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 401 reviews

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