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Showing 1-30 of 495 reviews
Oct 27, 2015
Great Customer Service
Sales associate was extremely helpful in helping me find my desired purchase. She was very upbeat and pleasant and processed by checkout very quickly.
by
Pro
Recommended
Oct 27, 2015
Great Service at Home Depot Store, Leominster, MA 01453
I was very happy with the exceptional service I got at the service desk. They had a great personality and got what I needed very quickly. Store is beautiful and set up very user friendly!
by
Recommended
Oct 23, 2015
associates make the store
the associates are always very helpful and friendly at this store. over all better than most home Depots.
by
Recommended
Oct 19, 2015
Excellent customer service
I had questions regarding a table saw I researched on line. Found a store associate immediately and he quickly asked if I had any questions. He was extremely knowledgeable about not only about the product I was looking at purchasing, but he was very willing to give me the pros and cons of similar items to help in my final decision. I am very pleased with the customer service provided by this store's employees.
by
DIY
Recommended
Oct 17, 2015
Great
Always have what I need in stock. The staff is friendly, always asking if I need assistance.
by
Pro
Recommended
Oct 14, 2015
READY AND WAITING.....VERY EASY PICKUP EXPERIENCE
i made my purchase online and then called the store to confirm that the item was indeed still in stock (I had purchased the last one in stock). Customer service said "Yes" and told me that it would be waiting for me at the from desk. I immediately made the 45 minute drive to the store, and was very pleased to see my item ready and waiting for me right at the front desk. Not only was it at the front desk, but was wrapped in clear cellophane wrap to protect the box, had my name clearly visible on the wrapper, and was already loaded on a wheeled cart for easy transport to my truck. Within 5 minutes, I was all checked out,had the bathtub in my truck, and was ready to head back home. A very easy, in-store pickup experience. I couldn't have been more pleased.
by
DIY
Recommended
Oct 13, 2015
one of the best visits I have ever had in this store and I go there alot
I went to the lighting Dept. and as i was looking at outside lighting an employee came to me and asked
Ifhe could help I told him I had purchased an outside light a few mouths ago, and I wasnot working as I thought It was going to. he asked how it was working I told him I thought the lights would stay on at night an when something went through the sensor the light would been come bright but I was wrong. I bought the wrong type. the associate showed me the light I should have bought and and I thanked him for his help. I then asked for the proper light bulbs for the new light and he handed a box of bulbs and told me no charge for the bulbs because of the problems with the other light I had bought. I was
Shocked because no one in that store has ever done anything like that before. Thanks for asking.
by
Recommended
Oct 12, 2015
My favorite store!
Leominster Home Depot is my favorite store to shop at. I am always able to find something for the house or outdoors that I just love! Fun store to shop at!
by
DIY
Recommended
Oct 12, 2015
helpful people
a nice store. Keith in building materials is particularly knowledgable and helpful. Mark at the service desk is also very helpful.
by
Pro
Recommended
Oct 9, 2015
Great associates
Jessie provided great help to us. We are not familiar with the trades so coming into the store was overwhelming. We were looking for bath vanities, fixtures, etc and had no knowledge of what we were looking for. Jessie was knowledgeable, approachable, communicated so as to be easily understood, and a great listener.
by
Recommended
Oct 6, 2015
Terrific Store and Staff!
The staff was the most helpful, courteous, knowledgeable, enthusiastic, and professional in our 40 years of visiting Home Depot stores. We especially wish to commend Ruth, Nina, Donna, and Linda in the Kitchen and Bath and Flooring and Tile sections. They were fantastic! Friendly and considerate at all times, they made our shopping experience a total pleasure. Congratulations!
by
Recommended
Oct 5, 2015
In-Stock
Home Depot is the only place around that carries the paint I need, Behr Premium paint. It was in stock and on sale.
by
Recommended
Oct 3, 2015
Great Store!!
The store was clean, associates very helpful, overall a great store!
by
Pro
Recommended
Oct 1, 2015
worst homedepot visit ever
Bought counter tops that were close to what I wanted, was told the ones I wanted that I did find in Merrimack NH would cost me double to get, Went back to Merricmack NH got the counte rtops I wanted, they were cheaper and delivered for less
by
Oct 1, 2015
Visit Merricmack Nh store, more helpful and friendly
not a friendly or helpful store to visit, wouldnt go back
by
Sep 26, 2015
Very experincd sales assoicates
Very helpful sales associates and extremely helpful sales people. Nice and easy access to products
I was interested in.;
by
Recommended
Sep 26, 2015
has everything
it's a one stop shop. i was able to find every thing i need.
by
Recommended
Sep 25, 2015
Great expierience with associate
Noah Tardiff was a great help in finding what I needed , very polite and knowledgable of the store
by
Pro
Sep 25, 2015
store experience
I was happy with the overall service I received. The leominster store has so far surpass my expectations.
by
DIY
Recommended
Sep 22, 2015
AWSOME
EVERY TIME I GO IN THIS STORE I AM GREETED BY NAME , I AM ALWAYS ABLE TO FIND SOMEONE TO ASSIST ME ,IF I CANT FIND IT THEY WILL GIVE IT ALL THEY GOT TOO RECTIFIY THE SITUATION , I CANT NOT SAY ENOUGH ABOUT THE EMPLOYES AT THIS LOCATION KOODOS TO ALL THAT ARE INVOLVED.
by
Pro
Recommended
Sep 22, 2015
A+ Associates!
I came in to the store looking for a general direction in which to take a project, but I wound up leaving with so much more! Noah in Plumbing, Sammi in Paint and Ronald in Tool Rental were so unbelieveably helpful; moreso than any other retail assiociate I've ever seen. They helped me brainstorm, visualize and bring key pieces of my project together, right there in person. With some of the work already done, finishing and bringing my idea to life will be easier than I thought. They're a credit to their store and it's lucky to have them. Thanks a ton, guys!
by
DIY
Recommended
Sep 21, 2015
Lousy service at the Service desk
Either the desk was not appropriately staffed or the folks there didn't care about the customers waiting in line. I was standing at the line at least 10 minutes with three people in front of me and the line still hadn't moved. Common sense would dictate, "hey, this line's not moving. How can we help? Maybe get another associate to help?" Thank you, I won't be using that "service" again. I'm going to Lowe's and get better service there, even if i have to pay a few more dollars.
by
Recommended
Sep 21, 2015
great store experience
Customer service at cash register. Store Very organized, and product availability
by
Pro
Recommended
Sep 21, 2015
Great experience with Customer Service!
I was extremely pleased with Steve Fontaine at the customer service desk, as well as with Marion Visconte, Sales Associate in appliances. Service was both a pleasant experience and an informative one. I will be back for sure.
by
Recommended
Sep 17, 2015
Outstanding customer service!
Asked for help locating steel wool and the associate who helped me went above and beyond! She walked me across the store to the exact location of the product, and as we talked I mentioned I was buying the product to stuff in foundation cracks to keep mice out. She gave me further great advice and then walked me to the opposite side of the store (building materials) to show me some special metal netting that she recommended I use to reinforce the steel wool. The associate then told me some other options she would recommended if I continued to have issues. She was friendly and so knowledgeable. By the time I walked out of the store, I felt like I had consulted with a professional exterminator! I have never been disappointed with any visits to this store but this experience exceeded all my expectations.
by
DIY
Recommended
Sep 13, 2015
great Store found what we were looking for
Well marked making it easy to find everything. Great location, easy parking, very seldom you don't have what we are looking for. We always enjoy seeing Adam and if we need direction he is able to help us.
by
Recommended
Sep 11, 2015
Good customer service
Great customer service didn't wait long at checkout clean and organized store cashier was very helpful
by
Recommended
Sep 7, 2015
Associates are always helpful at this location
I've been shopping at this location for two years, and almost on a daily basis since I now own my own home. Each time I go to this location, the associates are always helpful to me - no matter what department I'm in.
I see familiar faces each time I visit and they always say hello to me because I'm in there so much. Customer service is lacking in a lot of businesses these days so it's nice to see that that's not the case at this Home Depot.
This place always has what I'm looking for! I bet my daughter that we'd find an item I was looking for in the garden section, but as I perused around it became obvious to my brilliant child that I wasn't finding our item. We meander inside where I found a couple associates near the weed trimmers and chain saws. They were very quick to hear my question and pulled up their phones to search using their app - they came to find out the item was in hardware! One of them walked us down to aisle 16 to show us where it was - humble pie for me, smiles for my daughter!
by
DIY
Recommended
Aug 22, 2015
Great overall experience
Was easy to find the items I needed for my house project. The associate at the paint desk was very friendly and helpful!