#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(816)415-7484
Tool & Truck Rental(816)415-7480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
8598 N Church Rd
Kansas City, MO 64157
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 453 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (453)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 453 reviews
Wallpaper board
Very good quality and easy to install
by
    • Recommended
    Excellent service!
    The store manager, Andrew, was very helpful, knowledgeable and even saved us money!!! On top of that he gifted our 2 young kids a work apron with some little tools. Our experience was excellent and we are very happy to come back. Great customer service isn’t very common anymore so we appreciated it! You can tell Andrew enjoys his work!
    by
      • Recommended
      Close location
      Helpful emplyees named Jason
      by
        • Recommended
        Finding wood & lawn products .
        When buying some wood was assisted by another customer in finding the correct size and 'useful hints' on How to apply the material in a way i did mot think of, When selecting some grass and fertilizer ' Joe, Josh or John ' assisted e in finding the type I wanted ' not TOO expensive' ( not the easiest thing to find help in these storrs, However last a couple of Visits👍 Then when 'checking out' Vera ( cashier) allowed me to take a piece of wood to car so i knew it would fit inside
        by
          • Recommended
          Great Service and Great Product
          We purchased a new kitchen light fixture. The price was right, the fixture is perfect and Jason provided great customer service. We have purchased many items from this store and keep returning because they are the best!
          by
            • Recommended
            Great customer service
            Kathy did an amazing job helping us.
            by
              • Recommended
              Helpful all round
              Ricky and Jacob were awesome
              by
                • Recommended
                Excellent customer service
                I am a single mother and was treated with respect and dignity while trying to find products for my home
                by
                  • Recommended
                  Customer service has taken a hard dive
                  Look, I get that retail theft is a thing. Dropped my daughter off at work and then hopped over to Home Depot for half a dozen sand tubes. Was in the store for all of 5 minutes, I'd looked up online for the location to keep it quick. Rolled up my cart with my six 60lb sandbags, checked out at pro services cause the lady offered to ring me up. Moved towards the door and my cart stopped moving. I thought it had broken. The lady from the register came up and said they'd locked my cart, she didn't know why. I turned around, looked up and saw the camera, pointed at it, and said some jackwagon just pushed a button. The genius thought I'd hidden goods under 360lbs of sand I guess? Had to unload the cart to a palette for everyone's entertainment. Left irritated, insulted, and will definitely be buying my new fridge elsewhere. Good job guys, just drove off a regular with bad customer service.
                  by
                    Quick assistance
                    There’s always people walking around, asking me if I need any help. I feel confident with getting the right product for the job.
                    by
                      • Recommended
                      Well-stocked, clean, friendly employees.
                      Every time I've been here I've found what I needed. Can't complain, God is great, capitalism is good, and Home Depot in Liberty wins out against the competition.
                      by
                        • Recommended
                        Worst customer service ever!
                        I carried in a used light bulb to make sure that I purchased the right one. When I went to the self checkout I asked the cashier if she could throw the used one away for me. She told me she couldn't throw anything away. The look on my face when I asked her "you can't throw anything away?" and she said yes. I was dumbfounded!! I was irritated and she knew it. I proceeded to checkout and she then came up and tried to grab the bad bulb and I did not let her take it. I told her that it's obviously against company policy for her to throw anything away and that I would do it myself. I was about ready to leave and she came back up to me and advised me there is a recycle bin I could throw the bulb in. Why in the world didn't she just tell me that at the very beginning of this fiasco OR offer to put it in there for me (which would have been great customer service). Do not insult my intelligence by saying you can't throw anything away! Come on, seriously?
                        by
                          Nice People and Nice Place
                          Friendly people, truly doing their best.
                          by
                            Keys made
                            Great service for making new keys
                            by
                              • Recommended
                              Excellent customer service!
                              Eli G. Did an excellent job helping me pick the correct plywood, cut it and load it in my car. He was very respectful… I want him to help me every time! Thank you Eli G.
                              by
                                • Recommended
                                Tool box expedition.
                                My trip to home depot was a sight seeing tour, we walked in the jungle of big tool boxes, but i wasn't in fear, i had picked out a set to bring home before i went. They guides had to climb a big hill to get them down, one came to me but the other had gotten loose, we sent them back for the other one. Now i had 1/2 and 2/2 into the truck for the trip home, off the truck on a slab of wood like a ramp. We ( me and the tool boxes) spent the next 2 days getting to know each other. Now i can find my tool. My last tool box was overloaded and i had other tools all over the place. Yes a man with a big tool box can get work done faster. No more digging in 5 places to find this or that. Now i hope santa brings me some tool caddies. My sockets just roll around the draw aimless no place to park. This is a great tool box holds a lot of stuff in the same place i had cardboard boxes of tools looking for a home. Still not done with it yet but ill add organization as we go i have the room now. Last tool box 22" craftsmen plastic box about 18 years old packed full. And a large concrete mixing tub also 3 or 4 cardboard boxes. Honestly i could use 2 of these. I have a lot of tools. Automobile, welding , and woodworking as well as remodeling.
                                by
                                • DIY
                                • Recommended
                                Great service!
                                Our cashier (Verna I believe) was so nice and patient with us. We needed help loading supplies, so Ethan and Vincent helped us load a ton of stones. They were so nice and we greatly appreciated everyone’s service and kindness!
                                by
                                  • Recommended
                                  Great sales associate
                                  Jim McKinzie in Millwork was great to work with.
                                  by
                                    • Recommended
                                    Great experience with our kitchen remodel.
                                    Susan Conge, Kitchen Designer at store 3019 was excellent throughout our project.
                                    by
                                      • Recommended
                                      Quality and fast service
                                      Got set up with new washer and dryer fast and easy and applied it onto credit fast and easy and sufficient thanks roger! Made my day easy so can go home and not worrie if I’ve found the right one
                                      by
                                        Great customer service!
                                        I bought a weed trimmer and battery online. The battery was faulty. Everyone at the Liberty Home Depot was very friendly, especially Mitch, and didn’t quit until they found a solution to my problem! Thank you
                                        by
                                          They have angels working there....
                                          This store is my go-to for home improvement. I have bought several appliances here and had great experiences. Today, though, they have earned a customer for life. I had had my normal great shopping experience with them. I was on my way home when something happened that really sucked, and my faith in humanity was a bit shaken. I returned to the store, visibly upset, and was met with kindness and empathy. The customer service representative and her manager took care of me above and beyond my expectations. They made right a wrong that was some one else's. They supported my faith in the good of people. They were truly my angels today.
                                          by
                                            • Recommended
                                            Great customer service
                                            We purchased several Ryobi cordless products and batteries today. Our cashier was very helpful in clarifying which product(s) accompanied special pricing. Thank you very much!
                                            by
                                              • Recommended
                                              Pleasant and helpful
                                              My visit to Home Depot was very pleasant and customer service was great
                                              by
                                                • Recommended
                                                Best Customer Service Ever
                                                I called to buy an international adapter and Jeff thought you didnt have them. About 15 min later he called to say that Cindy overheard him and said she thought you did. He traced my number back and said to come in. No words can express the high excellence of customer service both Jeff and Cindy showed
                                                by
                                                  • Recommended
                                                  Great customer service
                                                  Caleb was great he helped me find what I was looking and answered all my questions about my product.
                                                  by
                                                    Customer Service
                                                    Breah is the bomb! Excellent CS and a great attitude! Thank you for being pleasant and having a smile to share.
                                                    by
                                                      • Recommended
                                                      Christine at the Liberty Home Depot is a rock star
                                                      Thank you Christine for helping an awful day get a little better. Thank you for your amazing customer service. I am grateful we came to Home Depot and made our purchase with you.
                                                      by
                                                        • Recommended
                                                        Simply amazing
                                                        Christine in kitchen design is the best
                                                        by
                                                          • Recommended
                                                          Cedric is great!
                                                          I truly appreciate all the assistance Cedric helped us find everything we needed for my son’s electrical apprenticeship. He was the most helpful person i have had assist me while in this store
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 453 reviews

                                                            Nearby Stores

                                                            4949 Old Pike Rd

                                                            Gladstone, MO 64118

                                                            7.97 mi

                                                            Pro Service Desk

                                                            (816)414-3414

                                                            Mon-Sat: 6:30am - 10:00pm

                                                            Sun: 8:00am - 6:00pm

                                                            8900 Nw Skyview Avenue

                                                            Kansas City, MO 64154

                                                            10.43 mi

                                                            Tool & Truck Rental

                                                            (816)587-3708

                                                            Pro Service Desk

                                                            (816)587-3762

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 6:00pm

                                                            111 E Linwood Blvd

                                                            Kansas City, MO 64111

                                                            14.24 mi

                                                            Tool & Truck Rental

                                                            (816)968-5410

                                                            Pro Service Desk

                                                            (816)968-5404

                                                            Mon-Sat: 6:00am - 9:00pm

                                                            Sun: 8:00am - 6:00pm