#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)398-5802
Tool & Truck Rental(678)398-5788
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1000 Thornton Road
Lithia Springs, GA 30122
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Customer Store Reviews

  • 4.8 out of 617 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (617)
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Showing 1-30 of 617 reviews
Best customer service I have received in a very long time. It has been consistent with three dif...
Best customer service I have received in a very long time. It has been consistent with three different trips to HD. Excellent Customer Service.
by
  • Verified Purchase
  • Recommended
Great Job
I was in a rush and the staff members were very quick and responsive when I needed them. Raymond was very quick and accurate at the register. Thank you !
by
    • Recommended
    I shop at this location very often and the associates are always very friendly and helpful. The ...
    I shop at this location very often and the associates are always very friendly and helpful. The store is always stocked with the items I need and I can truly say that the store is consistantly clean. Overall, the entire staff is always volunteering to assist with what ever need you have. Thanks again to Ms. Bee, Aladino and Chris B., for always being friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    THE PRO DESK AT HD IN LITHIA SPRINGS IS FULL SERVICE! THEY FIND EVERY ITEM ON MY LIST EVERY TIME...
    THE PRO DESK AT HD IN LITHIA SPRINGS IS FULL SERVICE! THEY FIND EVERY ITEM ON MY LIST EVERY TIME. THEY MAKE THE TRANSACTION SIMPLE AND HAVE EVERYTHING READY FOR ME TO PICK UP THE NEXT DAY.
    by
    • Verified Purchase
    • Recommended
    The associates /design consultants in the Kitchen & Bath section were not very helpful or knowled...
    The associates /design consultants in the Kitchen & Bath section were not very helpful or knowledgeable.
    by
    • Verified Purchase
    Great Job with Customer service!!!
    Great Job with Customer service!!!
    by
    • Verified Purchase
    • Recommended
    This store has friendly staff who are willing to make the shopping experience pleasurable. There ...
    This store has friendly staff who are willing to make the shopping experience pleasurable. There have been times that I have felt lost in the stores while looking for items. The staff seemed to be available to help with locating items and assisting the process of getting an order together.
    by
    • Verified Purchase
    • Recommended
    The store was clean and items were easy to find
    The store was clean and items were easy to find
    by
    • Verified Purchase
    • Recommended
    I HAD A GREAT EXPERIENCE WITH THIS STORE
    I HAD A GREAT EXPERIENCE WITH THIS STORE
    by
    • Verified Purchase
    • Recommended
    Shopped on line, my order was ready when I got to the store
    Shopped on line, my order was ready when I got to the store
    by
    • Verified Purchase
    • Recommended
    Clean, Very Helpful, just a very good store compared to most stores!!!!!!
    Clean, Very Helpful, just a very good store compared to most stores!!!!!!
    by
    • Verified Purchase
    • Recommended
    New Kirchen
    I had an appointment to discuss on replacing my kitchen cabinets. Mrs. Althia Collado was beyond professional nice and I would highly recommend her for your new kitchen design. She was a complete joy to work with and her suggestions and knolege directed me into the right direction ( MY KITCHEN IS HORRIBLE). I will still have to purchase more items on a later date and will defiantly speak and deal with her. She treated me with the highest of respect (LIKE FAMILY) and really enjoyed our 2 hours of designing my kitchen. Highly pleased with my order as well as the whole transaction. I really felt like I was talking to a family member helping me fix a bad problem and my kitchen is bad lol
    by
      • Recommended
      Great place to shop. People are always helpful.
      Great place to shop. People are always helpful.
      by
      • Verified Purchase
      • Recommended
      My (Home) Home Depot....shop here daily...the entire day staff is like family...and take very ...
      My (Home) Home Depot....shop here daily...the entire day staff is like family...and take very good care of my from All departments..it is critical I receive this level of service due to the verity of work we do
      by
      • Verified Purchase
      • Pro
      • Recommended
      Love this store, blessed to live in the area
      Love this store, blessed to live in the area
      by
      • Verified Purchase
      • Recommended
      Great helpful employees!
      Great helpful employees!
      by
      • Verified Purchase
      • Recommended
      Smith was awesome he helped us w all our purchases even loaded our purchases!!!!
      Smith was awesome he helped us w all our purchases even loaded our purchases!!!!
      by
      • Verified Purchase
      • Recommended
      It was gratifying to do business with this location. Although a big box chain store, I was serv...
      It was gratifying to do business with this location. Although a big box chain store, I was served by knowledgeable staff, who provided high quality and personalized customer service and professionalism, and who cheerfully went above and beyond the call of duty to assure that my needs and requirements were met in a timely fashion.
      by
      • Verified Purchase
      • Recommended
      A couple of employees, Nicole and Yvonda need some extra training in customer service. Nicole sai...
      A couple of employees, Nicole and Yvonda need some extra training in customer service. Nicole said I had to look up all the skew numbers for items I wanted to purchase when she could have looked them up on the computer. Later found out her shift was about to end. Yvonda was visibly upset with me after she had rung my purchase up and she had to cancel it so that I could get my gas credit on an $1800.00 purchase; can you believe that. I asked if she had some other place to be or needed to leave since it was obvious she didn't want to help me. The manager who came to cancel the purchase never acknowledged me or looked me in my eyes. It was the worst display of customer service I have ever experienced.
      by
      • Verified Purchase
      If you are looking for customer service, and people willing to assist in the garden shop - Go To ...
      If you are looking for customer service, and people willing to assist in the garden shop - Go To This Home Depot!
      by
      • Verified Purchase
      • Recommended
      Every employee should be like Latoya, and every customer deserves a Latoya in the store. She's ju...
      Every employee should be like Latoya, and every customer deserves a Latoya in the store. She's just amazingly pleasant.
      by
      • Verified Purchase
      • Recommended
      Awesome customer service
      Ms Bee was an awesome cashier! She really made my day!
      by
        • Recommended
        Ellis Thompson
        Thank you ms bee for your help & services during my home depot visit.
        by
          • Recommended
          Whenever I shop Home Depot off of Thornton Rd. in Lithia Springs, Ga. is my choice store.
          I was greeted and directed to correct aisle, therefore I was in and out in not time. The cashier Ms. Bee was friendly and save me $25.00 by applying for Home Depot card.
          by
          • Verified Purchase
          • Recommended
          Great People
          The employee are always nice, friendly, helpful! One employee in particular Mr. Joseph McBride always provide me with exceptional customer service. He always go out his way to help assist me when I come into the store looking for something or needing a question answered. He is a very good asset to Home Depot Team!
          by
          • Verified Purchase
          • Recommended
          An idea that HD employee Zach turned into perfect reality.
          I went to HD store today with an idea for an education craft project. I wasn't sure if it would work or not. But I met Zach in Lumber and I told him my idea. He immediately turned my idea into a perfect reality. I now have 2 18" stands to hold my custom Puppets. Thanks Zach:-)
          by
          • Verified Purchase
          • DIY
          • Recommended
          Great experience
          I was happy with the customer service at check out.
          by
          • Verified Purchase
          • Pro
          • DIY
          • Recommended
          Great Experience
          Much more accommodating than my local Home Depot. I usually have to hunt someone down to help me.
          by
          • Verified Purchase
          • Pro
          Wonderful Experience
          The people are courteous friendly and never make you feel inadequate for not knowing exactly what you need. They strive to give you the best customer service and provide you with what you need.
          by
          • Verified Purchase
          • Recommended
          AWESOME EXPERIENCE
          PRODUCTS WE WERE LOOKING FOR WAS AVAILABLE TO PURC
          by
          • Verified Purchase
          • Pro
          • Recommended
          Showing 1-30 of 617 reviews

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