#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(678)398-5802

Tool & Truck Rental

(678)398-5788

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

1000 Thornton Road

Lithia Springs, GA 30122

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.8 out of 709 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (709)
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Showing 1-30 of 709 reviews
Cashier
It good to see people that take pride in the job! And Connie is definitely one!
by
    • Recommended
    This store has the best customer service
    Angel is great in Hardware stop by and request her assistance
    by
      • Recommended
      Cashier
      Connie Service Was Great!
      by
        • Recommended
        Great customer service
        Dyan at pro really made my experience smooth and easy and helped me locate other products around the store that I couldn’t find. She is my favorite pro associate.
        by
          Exceeding Expectations: A Remarkable Lawnmower Purchase Experience
          Long story short: I was bracing myself for what I thought would be my worst customer service experience yet. However, fate had other plans, and I was fortunate enough to encounter an exceptional team who completely turned things around. I was on the verge of asking for the manager when a nice lady (dark skin), I believe her name is Khaliah, stepped in. Her professionalism and adeptness at de-escalating the situation were remarkable and truly appreciated. Khaliah's calm demeanor and empathetic approach immediately put me at ease. Instead of escalating tensions, she actively listened to my concerns and addressed them with genuine care and understanding. Her ability to navigate through challenging situations with grace and diplomacy is a testament to her exceptional customer service skills. I also want to extend my gratitude to Hunter, who played an instrumental role in guiding me through the purchasing process. His extensive knowledge of lawnmowers and dedication to his job were truly commendable. Hunter provided valuable insights and expert advice, ultimately helping me select the perfect lawnmower for my specific needs. I also want to extend my sincere gratitude to Dominique and Valeria, who assisted me along with Hunter. Their combined efforts and teamwork made the entire purchasing process seamless and enjoyable. Dominique's professionalism and Valeria's patience were invaluable, and I greatly appreciate their contributions to my positive experience. Additionally, a special thank you to TOYA for her assistance. Her friendly demeanor and willingness to help further enhanced my overall impression at Home Depot.
          by
            • Recommended
            Cashier
            Connie always does an excellent job!
            by
              • Recommended
              Amazing staff
              Friendly staff and very helpful
              by
                • Recommended
                Will not shop here again
                Went in to buy belt for riding mower and inventory was messed up! Under statement! Customer service was the worst I have ever experienced
                by
                  Cashier
                  Connie help me a lot really appreciated her assistance!
                  by
                    • Recommended
                    Normally a pleasant shopping experience
                    Normally a pleasant shopping experience
                    by
                      • Recommended
                      Cashier
                      Connie does ducha a Great job
                      by
                        • Recommended
                        Cashier
                        Connie made sure we had all we needed
                        by
                          • Recommended
                          Customer service
                          Connie is great at what she does
                          by
                            • Recommended
                            Cashier
                            Connie and Felecia service was amazing!!
                            by
                              • Recommended
                              Customer Service
                              I Was Very Happy With My Visit Today. Ms Bee
                              by
                                • Recommended
                                Best HomeDepot in Georgia
                                I have never received customer service the way I have received customer service at this specific Home Depot. Nick Theo, Marline, Joe, and Felicia have helped me with my development in the past two weeks and have saved me time and money! I will not go to any other Home Depot for the rest of the 10 houses that I will be building. I am grateful for their customer service. As a builder it’s very important to get in and out of the store and no other Home Depot compares to this one.
                                by
                                  • Recommended
                                  Kudos to Homedepot workers! GREAT JOB LADIES!
                                  SPECIAL Thanks to Felicia, Ashley, Audrey & Connie for your team work to resolve an issue to process my pro delivery order. Their collective knowledge of homedepot processing made this a very pleasant & successful experience for me! Great job ladies!! You deserve a Homedepot bonus & free lunch! LOL!
                                  by
                                    • Recommended
                                    Absolutely incredible experience
                                    I had a major issue with my gift card being damaged and illegible and the “HD Angel” Ms. Michelle literally saved my day. The entire staff on duty when I was there was nothing short of AMAZING.
                                    by
                                      • Recommended
                                      Cashier
                                      Connie help w is the my credit card
                                      by
                                        • Recommended
                                        Cashier
                                        Connie always provides Exceptional Service
                                        by
                                          • Recommended
                                          Customer service
                                          Ms Bee did a great job with my checkout. Very helpful and friendly.
                                          by
                                            • Recommended
                                            Cashier
                                            Connie Does a Excellent Job at helping everytime. OK
                                            by
                                              • Recommended
                                              Cashiet
                                              Connie always kind and patient
                                              by
                                                • Recommended