#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(925)243-4604
Tool & Truck Rental(925)243-4610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2500 Las Positas Rd
Livermore, CA 94551
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Customer Store Reviews

  • 4.7 out of 240 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (240)
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Showing 1-30 of 240 reviews
The Livermore store is clean, well maintained and the parking is pretty good. The staff members a...
The Livermore store is clean, well maintained and the parking is pretty good. The staff members are very friendly to me and very helpful in finding what I need and getting me on my way quickly.
by
  • Verified Purchase
  • Recommended
Home Depot in Livermore, CA generally has everything needed for home maintenance. I found the pr...
Home Depot in Livermore, CA generally has everything needed for home maintenance. I found the products I was shopping for. I did not need assistance today. The store was clean. The associates were friendly and helpful.
by
  • Verified Purchase
  • Recommended
I am always able to get help or solutions to problems when I come here...if someone is not able t...
I am always able to get help or solutions to problems when I come here...if someone is not able to help me, they always find someone who will!
by
  • Verified Purchase
  • Recommended
Don't buy anything that requires a material cart because this store has no carts.
Don't buy anything that requires a material cart because this store has no carts.
by
  • Verified Purchase
All employees were very helpful. They all had smiley faces.
All employees were very helpful. They all had smiley faces.
by
  • Verified Purchase
  • Recommended
Very helpful and friendly salespeople.
Very helpful and friendly salespeople.
by
  • Verified Purchase
  • Recommended
Great place to shop for all your home improvement items. They are well stocked and friendly and ...
Great place to shop for all your home improvement items. They are well stocked and friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Helen was amazing
Helen jumped in to help without asking and saw it through till the end. Wicked service thank you Helen. You are a rock star.....
by
    • Recommended
    Friendly faces
    I have been shopping at this store since it opened and have made a number of friends over the years and really enjoy seeing them at the store. I Shop here on an almost daily basis for my business and can ordinarily find everything i need here.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Very Poor Customer Service
    I went in on a Saturday to pick up merchandise purchased online and to buy an extended protection plan for the merchandise I was picking up. The manager did not know how to do this. I was told I needed to return the merchandise and re-order it online and buy the extended protection plan at that time. The purchase was made with a Home Depot Gift Card.The Livermore store kept the merchandise, issued an In-Store Credit, then cancelled the credit without telling me ... leaving me with no merchandise, no refund and no paper trail. The transaction was messed up so badly Home Depot Corporate Office got involved. By Monday afternoon everything was worked out without contacting anyone in the Livermore store. The people online were very well trained; I'm glad they got involved.
    by
    • Verified Purchase
    Happy Customer
    I had a great experience making my appliance and Shutter purchases with helpful promotions and professional and kind employees.
    by
    • Verified Purchase
    • Recommended
    help with item not in stock
    Carlos in customer service very helpful arranging for a part to be shipped to a store closer to my home
    by
    • Verified Purchase
    • Recommended
    Example: Great store experience!
    I do like this store. I have always found staff around to help me out when needed. James was very nice and went to great length to help me get stones. KC helped me loading all the mulch I needed. Mary in the plant department is so very knowledgeable. She can answer all your questions you might have. the selection of the succulents is tremendous and the plants look healthy. They are cared for. All the cashiers are very nice and work as efficiently as possible. Please give them a break if there should be a longer line I just know that they do their best to get you out as quickly as possible.
    by
    • Verified Purchase
    • Recommended
    My Experience at the Livermore Home Depot
    I always find what I am looking for at this Home Depot, great product mix along with plenty of stock on hand vs. the Lowe's Improvement store which is closer to my home. Store is always clean, sales personnel as always helpful and knowledgeable, I believe the pricing is better than the Lowe's store. I have lived her in Livermore for over 11 years and have tested out both stores for different products, and I always seem to end up at the Home Depot.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Extremely helpful staff
    I did not know exactly what I needed, but the three employees figured out what was needed, got it for me, and showed me how to make it work.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Always a good experience
    I ordered a large rolling tool chest for my son for his birthday and it was ready for pickup within minutes of my placing the order. We were asked if we needed help loading it into his truck. The cashier even went to the back of the store to get it for us. We were in and out of the store in minutes
    by
    • Verified Purchase
    • Pro
    • DIY
    • Recommended
    Paint dept rocks
    Store was clean and the clerks were very helpful with getting the right kind of paint without having to pay the highest price.
    by
    • Verified Purchase
    • Recommended
    Great service and friendly employees
    I was shown the location, in inventory, of the item I wanted. It was brought to me and processed in a timely manner
    by
    • Verified Purchase
    • Pro
    • DIY
    • Recommended
    Never Lets me down
    This is the place to get it done ! Never say Lowes or OSH in my house...let me down every time. HD has kid build it days too to get the little ones started with tools and making things. Thanks
    by
    • Verified Purchase
    • Pro
    • Recommended
    Experience so badly
    Michelle had an attitude.we have a bad experience.
    by
    • Verified Purchase
    Great Customer Service
    JIm in paint was so helpful, he helped us with suggestions and things to help us with our home improvement project. Cynthia cashier was patient and helpful about making sure we understood our return options as well as made sure we got a discount, since my husband is a Veteran! AWESOME people. Great prices!
    by
    • Verified Purchase
    • DIY
    • Recommended
    Friendly Employees
    Employees are very helpful and friendly. They will walk you to an item instead of just giving you an aisle number.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Helpful staff.
    Staff are friendly and have attended to our needs promptly.
    by
    • Verified Purchase
    • Recommended
    Great store experience
    The store was neat and clean, the employees were very helpful. There was plenty of items on the shelf, and a large variety to choose from. We will gladly return to the store, and recommend it to our friends and family.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Excellent customer service, friendly and informative!!
    We enjoy shopping at Livermore Home Depot, there is always someone to great us, ask if we need assistance or direct us to a certain isle.
    by
    • Verified Purchase
    • Recommended
    good shoping
    Had the things I wanted, and at a good price. Easy shoping.
    by
    • Verified Purchase
    • DIY
    • Recommended
    A big store and tons of selections! Price are indicated in range and not very helpful.
    Store is huge and lots of selections. There are lots of associates around but there is no initiative to help. This goes true with the cashier and customer service. I guess they forgot a true customer service attitude.
    by
    • Verified Purchase
    • Pro
    • Recommended
    We love Home Depot!
    We love shopping at our neighborhood Home Depot! Everyone is so helpful! We've been especially shopping in the lawn and garden section lately, completing our patio and garden. Great selection of plants and materials, prices, and the lawn and garden associates are amazingly helpful.
    by
    • DIY
    • Recommended
    Paint
    I wanted to reliant my new baby's crib and the employee was so helpful. The crib came out so beautiful thanks a lot!!
    by
    • DIY
    • Recommended
    Best store experience of any kind
    Walked in, asked where replacement small fluorescent bulbs could be found, was directed immediately (and correctly) and Cyndi the clerk also said she would check me out when I finished shopping. I grabbed my replacement bulb and headed to the checkstand and she was there waiting to check me out. Maybe it was a slow evening but I think this store is customer focused.
    by
      • Recommended
      Showing 1-30 of 240 reviews

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