Reviews for Lockport #1268

If your buying flooring see Irving he is very professional, knowledgeable, polite and easy to work with

Delores was a rockstar!! Most helpful and friendly!!

Very helpful locating the mounting bases I was searching for!

PLEASE DON'T LEAVE THE AREA. THIS IS THE MOST CONVENIENT PLACE TO SHOP.

Me and my brother came from out of town to help our mother with her kitchen and any had a limited amount if time to be here. There were issues with items being damaged while being delivered. Vicki was able to get out problems resolve quickly and we were able to finish the work without losing anytime on the project and she made sure we had what we needed without any delays.

Easiest purchase of a major appliance we have ever had,

Everything was easy to find and in previous visits associates were glad to help ;and friendly.

The store has good stock on the Ryobi tools. I purchased a battery powered lawnmower and love it! The sales person, Alexis was extremely helpful. She knew everything about the product and answered all of my many questions while being friendly, knowledgeable and polite. She also extended some suggestions with comparisons to other models.

Upon attempting self checkout, I encountered a problem. Store associate, Alice, took the time to help me process my transaction and did so in a professional and courteous way. She made me feel like a very valued customer.

Incredible service throughout the store

Recently worked with a kitchendesigner_1268@homedepot.com very very helpful to meet our goals for our kitchen design just finished the design process and ordered our cab

Home Depot employees are terrific individuals and show appreciation in helping customers

Every time I come here the employees are more than helpful.

Always well stocked and there’s always an associate to help with any questions I have

SHELLY was excellent!!!!

Mimi and Kate were very friendly, greeted made sure I found everything I need and thanked me for shopping. Would definitely recommend to friends to shop at the Lockport Home Depot

The staff are friendly & knowledgeable about the store & what’s in stock. They have the best deals on tools and supplies that get the job done from roofing to plumbing.

The best customer service I have ever received !! This sales associate went out of his way to assist us !! So friendly and helpful !!! This is how retail should be !!

Today I purchased a new electric range (sale priced)..3 boxes of Lifeproof flooring and an ARTIKA LED ceiling LIGHT. In every department, there were helpful employees , ready to answer questions and assist me. Courtesy/customer service employee, MICHELLE was very helpful processing my transaction plus having an employee help me to my car.

I had associate Kaelie help me find the right product I was looking for and she made sure that what she showed me was what I needed to complete my projects, she was friendly and courteous.

Lee is very good kind hearted person I try to give money and he just said no need to tip me I’m happy to help. I’m very thankful that he is there. Thank you Lee

Alice the manager handled all of my need with respect, fast speed, and accurate results

A guy there named Walter is consistently helpful and great. Another guy at the pro desk is a bit salty, but Walt makes up for everyone else there.

I have bought quite a few tools and materials through my years after returning to USA. Never had to return an item I purchased. I am very satisfied with this store.

Denise was very friendly and was one more reason why I will shop Home Depot in the future.

Completely satisfied with my recent shopping visit from the sales associate to manager and the general man who loaded my truck.

I bought an m-12 Milwaukee Inflator at one store because the m-18 was allegedly not in stock at that specific location, although it had said it was in the store before I arrived. This Lockport location allowed me to exchange my m-12 with their m-18 inflator that I came upon while calling several stores in the meantime, as I was not happy with just the m-12 still. I am very glad they allowed me to do this and took initiative to make sure I had the correct product to put aside for me until I could arrive! Thank you, my boyfriend is very happy!

Just before Christmas I purchased a last of a kind tool cabinet and found the staff extremely helpful and knowledgeable. They took the time needed to help and made the experience very satisfying and easy.

Irving in the Design Center was so helpful and knowledgable - just a great experience!

I was browsing in appliances and was approached by Bob asking if there was anything he could help me with. He was very pleasant and helpful!