#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)226-1914
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: Closed
Curbside: 09:00am - 6:00pm
Location
99 State Route 17 North
Lodi, NJ 07644
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Customer Store Reviews

  • 4.5
    out of 383 reviews
  • 91% recommend this store
91%
Of Customers
Recommend This Store
339 of 372 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (383)
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Showing 1-30 of 383 reviews
Very unfriendly employees. I am a regular there and always find the same thing . The help desk ar...
Very unfriendly employees. I am a regular there and always find the same thing . The help desk are always empty . After spending so much money and time I don't deserve this !! Twice I came to buy storm doors for my house and in both occasions couldn't because of insufficient customer service members
by
  • Verified Purchase
Everything was ok.to me
Everything was ok.to me
by
  • Verified Purchase
  • Recommended
Worst customer service, instead of helping me, i was treated very unprofessional.
Worst customer service, instead of helping me, i was treated very unprofessional.
by
  • Verified Purchase
Great sale prices, inventory, and selections!
Great sale prices, inventory, and selections!
by
  • Verified Purchase
  • Recommended
There could be more customer service reps on the floor
There could be more customer service reps on the floor
by
  • Verified Purchase
  • Recommended
I don't think it should take 50 minutes to buy a lawn mower. One staff member could be bothered ...
I don't think it should take 50 minutes to buy a lawn mower. One staff member could be bothered helping, the staff member from the area wouldn't get off the phone. Obviously if the shelves were stocked I wouldn't need there assistance
by
  • Verified Purchase
good
good
by
  • Verified Purchase
  • Recommended
The employees in the Lodi Home Depot are the best! They are always there to help me with a smile...
The employees in the Lodi Home Depot are the best! They are always there to help me with a smile and they go above and beyond to help me! The Lodi Home Depot is always clean and well stocked and I always find what I need.
by
  • Verified Purchase
  • Recommended
Outstanding Services in the paint dept by Lamont. I was very confused and lost choosing colors h...
Outstanding Services in the paint dept by Lamont. I was very confused and lost choosing colors he worked with me to coordinate color with appliances and cabinet colors for a very precise match. I left the store totally satisfied! I have never received help like this from an individual paint retailer excellence!
by
  • Verified Purchase
  • Recommended
good customer service
good customer service
by
  • Verified Purchase
  • Recommended
Clean, neat facility with courteous employees.
Clean, neat facility with courteous employees.
by
  • Verified Purchase
  • Recommended
I am a crafter and Home Depot have been my favorite store for years.I visit this store very often...
I am a crafter and Home Depot have been my favorite store for years.I visit this store very often ,anywhere there is a Home Depot store in the United State as long as I am in the vicinity I visit it.They have the things I need to do my crafting and the price is reasonable .A few cashier knows me by face because I am a regular sometimes three or four times per month I am in Home Depot. They have very nice employees who will make your visit special and will spend the time to find what you are looking for or its substitute.Last week I visited the Lodi store and there was a gentleman who was so nice ,he helped me to find what I could use to reupholster my accent chair.Unfortunately I did not ask his name ,but I will definitely look him up the next time I visit .
by
  • Verified Purchase
  • Recommended
Very excellent service. Honest and trustworthy employees.Reasonable prices.
Very excellent service. Honest and trustworthy employees.Reasonable prices.
by
  • Verified Purchase
  • Recommended
They are great with customer care and also fair in their approach. Anything that you generally ...
They are great with customer care and also fair in their approach. Anything that you generally need and some specialty items as well .
by
  • Verified Purchase
  • Recommended
The store is located perfectly off the highway and the parking is great not to mention I know my ...
The store is located perfectly off the highway and the parking is great not to mention I know my way around this store better than any other store when it comes to finding what I'm looking for with out any help.
by
  • Verified Purchase
  • Recommended
Easy to find what looking for home. Work. Garden and much more love the way there’s have everythi...
Easy to find what looking for home. Work. Garden and much more love the way there’s have everything organized and clean
by
  • Verified Purchase
  • Recommended
ALWAYS helpful. Easy to shop there.
ALWAYS helpful. Easy to shop there.
by
  • Verified Purchase
  • Recommended
ALWAYS HELP FULL, WILLING TO HELP FIND PRODUCTS, AND OFFER ADVISE WHEN ASKED.
ALWAYS HELP FULL, WILLING TO HELP FIND PRODUCTS, AND OFFER ADVISE WHEN ASKED.
by
  • Verified Purchase
  • Recommended
Ok
Ok
by
  • Verified Purchase
  • Recommended
It’s excellent excellent
It’s excellent excellent
by
  • Verified Purchase
  • Recommended
A friendly and accommodating store; opening hours are good for busy people. The staff are qualif...
A friendly and accommodating store; opening hours are good for busy people. The staff are qualified experts in the departments and are ready to help you resolve your issues; not only to sell products to you. I recommend this store to all. Happy New Year.
by
  • Verified Purchase
  • Recommended
Great customer service at this location! Lovina at the returns desk was fantastic and so were t...
Great customer service at this location! Lovina at the returns desk was fantastic and so were the associates on the sales floor that always help me find what I am looking for!
by
  • Verified Purchase
  • Recommended
There needs to be better staffing during peak times in the store. I find what I need but a lot of...
There needs to be better staffing during peak times in the store. I find what I need but a lot of times especially in the Gardening Department all you have is cashiers who don't know anything about the product. I have been there where the salespeople are glued to their cellphones. Maybe Management should have them check them in when they get to work and pick them up when they are finished with their shift. The main reason I shop there is the discounts I receive and the merchandise is reasonable. There return policy though is excellent and I credit them with that.
by
  • Verified Purchase
  • Recommended
I have shopper Home Depot stores for years.My experience this time was as satisfactory as all oth...
I have shopper Home Depot stores for years.My experience this time was as satisfactory as all other times. I asked for assistance and received it immediately. The associate directed me to the department I needed and explained to me the differences in products needed to complete my project. Associates attitudes were welcoming and friendly. The store was very clean!
by
  • Verified Purchase
  • Recommended
The store in prime location BUT it is managed poorly as associates mill around avoiding customers...
The store in prime location BUT it is managed poorly as associates mill around avoiding customers killing time. Please understand there are a few gems but for most part the associates appear not to care especially on Saturday nights after 5:30.
by
  • Verified Purchase
The Lodi store has been my go to place for new fencing. We have about four hundred feet of wood f...
The Lodi store has been my go to place for new fencing. We have about four hundred feet of wood fencing so repairs are constant. Instead of buying the six foot fence panels already made I started making my own using materials from the Lodi store. I use galvanized screws instead of the usual nailing and it means I can replace any damaged board with ease. Also makes a stronger fence, well worth the extra assembly time. I don't need a truck for transport since everything fits inside my van. Thanks Home Depot!
by
  • Verified Purchase
  • Recommended
From the minute you walk in the door, there is someone to greet you and help you find what you ca...
From the minute you walk in the door, there is someone to greet you and help you find what you came for. Signage is well placed and the store is clean and organized. A great experience!
by
  • Verified Purchase
  • Recommended
Good place for shopping and people are happy to help you
Good place for shopping and people are happy to help you
by
  • Verified Purchase
  • Recommended
Had an experience where my husband and I had to return and exchange a kitchen appliance for a dif...
Had an experience where my husband and I had to return and exchange a kitchen appliance for a different color. We had purchased the appliances on the last day of a sale and when we called we were told that we would have to pay the regular price because the sale had ended. But we were told to come in and speak to a manager. Store manager Roy assured us that it would be handled. He then put us in the capable hands of two employees Elizabeth and Glynnis who were patient, took care, and were most reassuring in making sure our transaction was handled properly. It was a lengthy process and we went late in the day and I have had experiences in other stores where in similar situations the employees seemed rushed and possibly slightly annoyed. These two young ladies were friendly and reassuring. I went in a little worried and left satisfied. Thanks Lodi Home Depot.
by
  • Verified Purchase
  • Recommended
I had a very productive experience my last visit. It was informative and I got everything that I ...
I had a very productive experience my last visit. It was informative and I got everything that I needed. The staff that I encountered were friendly and attentive and the store environment seemed orderly and uncomplicated. I enjoyed my shopping experience.
by
  • Verified Purchase
  • Recommended
Showing 1-10 of 383 reviews

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