#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(815)636-3102
Tool & Truck Rental(815)636-3108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1580 W Ln Rd
Machesney Park, IL 61115
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 423 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
The customer service here is top notch. I purchased a tool chest to pick up at the store and they...
The customer service here is top notch. I purchased a tool chest to pick up at the store and they helped break it down in order to fit it in my vehicle. When removing the bolts, it was found that several were stripped and/or cross threaded. They replaced the bolts as well as provided a dis ount for it being damaged.
by
  • Verified Purchase
  • Recommended
Home Depot have the best affordable annual and perennials available!! I So many options to choose...
Home Depot have the best affordable annual and perennials available!! I So many options to choose from!
by
  • Verified Purchase
  • Recommended
extremely helpful employees in every department!
extremely helpful employees in every department!
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
We have always found sales people to be very helpful in this location
We have always found sales people to be very helpful in this location
by
  • Verified Purchase
  • Recommended
ONE OF THE BEST HOME DEPOT LOCATIONS ON MY OPINION FABIO
ONE OF THE BEST HOME DEPOT LOCATIONS ON MY OPINION FABIO
by
  • Verified Purchase
  • Recommended
ONE OF THE BEST LOCATION ON MY OPINION
ONE OF THE BEST LOCATION ON MY OPINION
by
  • Verified Purchase
  • Recommended
I went in to purchase a self-propelled lawn mower for an uneven yard. Sid and Scott knew exactly ...
I went in to purchase a self-propelled lawn mower for an uneven yard. Sid and Scott knew exactly where to lead me and showed me the different options when it came to push mowers. Once at checkout, Tricia was very friendly and had an associate help me load the large mower box into the back of my car. Any time I need something for my house, I definitely visit this store because the associates will know exactly what I am looking for and exactly where to find it.
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable staff..
Friendly and knowledgeable staff..
by
  • Verified Purchase
  • Recommended
Machesney store had more examples of dishwashers and refrigerators on the floor than did their ot...
Machesney store had more examples of dishwashers and refrigerators on the floor than did their other store and they were in better condition.
by
  • Verified Purchase
  • Recommended
Not the closest Home Depot to my home, but it's worth the longer drive because of the great servi...
Not the closest Home Depot to my home, but it's worth the longer drive because of the great service i always get there.
by
  • Verified Purchase
  • Recommended
I was looking for a few products and Sid knew exactly where each were located and made the right ...
I was looking for a few products and Sid knew exactly where each were located and made the right suggestion on the product. I always ask/look for Sid when I come to this store because he is a very knowledgeable employee and makes sure I leave with the solution to my project.
by
  • Verified Purchase
  • Recommended
Helpful staff each and every visit. Keep up the AWESOME work!
Helpful staff each and every visit. Keep up the AWESOME work!
by
  • Verified Purchase
  • Recommended
Denny is a cashier here, and he his extremely helpful and friendly. He took the time to understan...
Denny is a cashier here, and he his extremely helpful and friendly. He took the time to understand what I was trying to build, and gave me very good recommendations for my project.
by
  • Verified Purchase
  • Recommended
Always a great experience at Home Depot - Friendly and helpful staff that seems happy to be there.
Always a great experience at Home Depot - Friendly and helpful staff that seems happy to be there.
by
  • Verified Purchase
  • Recommended
Great clean store. Amazing return policy. I avoid the other box stores now as I prefer this Hom...
Great clean store. Amazing return policy. I avoid the other box stores now as I prefer this Home Depot location and their awesome staff.
by
    • Recommended
    Clean store. Great return policy.
    Clean store. Great return policy.
    by
    • Verified Purchase
    • Recommended
    Good location. Carol is the best.
    Good location. Carol is the best.
    by
    • Verified Purchase
    • Recommended
    Great staff. Clean organized store.
    Great staff. Clean organized store.
    by
    • Verified Purchase
    • Recommended
    Excellent service with very knowlegeable friendly staff who are ready to help
    Excellent service with very knowlegeable friendly staff who are ready to help
    by
    • Verified Purchase
    • Recommended
    Clean, organized and friendly staff.
    Clean, organized and friendly staff.
    by
    • Verified Purchase
    • Recommended
    Great price and great service
    Great price and great service
    by
    • Verified Purchase
    • Recommended
    very nice store and helpful employees
    very nice store and helpful employees
    by
    • Verified Purchase
    • Recommended
    Very professional staff. Super clean store. Decent inventory of Milwaukee tools for a mid size ...
    Very professional staff. Super clean store. Decent inventory of Milwaukee tools for a mid size location.
    by
    • Verified Purchase
    • Recommended
    Great location. This store represents Home Depot well. Very organized and clean. Great staff.
    Great location. This store represents Home Depot well. Very organized and clean. Great staff.
    by
    • Verified Purchase
    • Recommended
    This store sucks??? I had to drive across town to find out how to fix my problem at another store..
    This store sucks??? I had to drive across town to find out how to fix my problem at another store..
    by
    • Verified Purchase
    The kitchen design department here is amazing! I met with Audrey Teeters at length to plan my kit...
    The kitchen design department here is amazing! I met with Audrey Teeters at length to plan my kitchen. She was extremely knowledgeable, patient, detail oriented, conscientious and professional! It was a true privilege to have her help me plan my kitchen!
    by
    • Verified Purchase
    • Recommended
    The workers here are the friendliest, most helpful people! I live to go into this particular stor...
    The workers here are the friendliest, most helpful people! I live to go into this particular store in Machesney Park-I have a lot of projects and always get help and leave with a smile!
    by
    • Verified Purchase
    • Recommended
    Good clean store with generally helpful staff. Good inventory for general remodeling and light t...
    Good clean store with generally helpful staff. Good inventory for general remodeling and light trades work.
    by
    • Verified Purchase
    • Recommended
    exellent
    exellent
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 423 reviews

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