#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,130 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,130 reviews
Avoid Monique the return cashier
I was accused of opening up a $17 can of primer I was trying to return. The person actually opened up the can and doesn’t understand the contents setted and needed mixing.
by
    Awesome store
    Bought the chandelier. Love it
    by
      • Recommended
      Aways a pleasure going to a Home Depot Store
      Well my instore experience was very good as it always is or has been. But they need to change the wording on there receipt for entering there Drawing. The web address on the receipt is wrong and takes you to all kinds of places that look like Home depot is going to ask you questions but it does not go to Home Depot. If you want to enter the Drawing you must go to : Now spell it like this HomeDepot.com login Medallia. I spoke to a manager after being lead around by the other web sight on the receipt which will basically force yo9u to download other programs that will change your Browser and Homepage .among other things. I can't believe no one else has a problem with this.
      by
        • Recommended
        Great store
        I bought few things and with help of Genovita my shopping experience was very smooth.
        by
          • Recommended
          Happy customer
          I stop at the store for one item, and ended with a lot more than I expected.
          by
            • Recommended
            Great idea
            Bought tools and bathroom fixtures
            by
              • Recommended
              HomeDepot the best!
              Yony, customer service manager helped me way beyond my expectation. the story goes as follows: I bought a mirror for to replace the old one in bathroom. the approval for the management delayed(3 managers changed). anyway, it's the wrong size when the box was opened. Yony did what she could though it's over the return time limit. i was very thankful for what she did especially it's a special holiday season for my culture. Michael was great! he helped to cut baseboard so that i could get on bus without frustration.
              by
                • Recommended
                Great store great service
                I’m a plant lover and this store has great selection, employees are very friendly and helpful
                by
                  • Recommended
                  Wonderful customer service!
                  My overall experience here was wonderful, very different from some other Home Depot’s I’ve visited. Every area an employee was there willing to help. And my experience cashing out with Keisha was wonderful, she was just so sweet and it makes you want to come back!
                  by
                    • Recommended
                    Very good product availability
                    I came to the store for a quick stop and I’m happy because I bought a very good AC unit for a great price.
                    by
                      • Recommended
                      Great experience
                      Clean store, endless aisles, friendly and knowledgeable staff
                      by
                        • Recommended
                        The best shopping experience, very good availability.
                        I came to buy a couple of item for my Job site and just with simple help of wonderful people like Genovita and Steven I walk out with a full shopping cart worth of very important items.
                        by
                          • Recommended
                          Great garden department!
                          Had excellent service from Alice and Hussain in helping us pick out a new plant for our apartment. They expertly potted and explained to us how to care for it and keep it healthy for years to come. Would not hesitate to make another plant purchase here again!
                          by
                            • Recommended
                            Great product availability
                            I found all the work tools I needed in one trip to HD 59th st and I am happy with my experience thanks to Ms. Genovita for making the difference on providing me with very good service and good attitude.
                            by
                              • Recommended
                              Great in stock availability
                              I picked up few in store items and the assistance I received was excellent
                              by
                                • Recommended
                                Paul the Manager
                                I showed up with 3 empty soda stream canisters and Paul was very friendly and helpful. This is a new product for the location and Paul was really on top and knowledgeable. Thanks!
                                by
                                  • Recommended
                                  Unbelievable service
                                  I got the best assistance to place an online order, and I am very pleased and happy.
                                  by
                                    • Recommended
                                    Dana is the best Home Depot Check-out clerk ever!
                                    I’m used to the usual typical, non-eventful shopping experience at Home Depot; with a least one of the items I came for out of stock. This visit was so-so (as usual) until I went to check-out and I met Dana as my check-out clerk (usually do self-checkout); but, she motioned me over and her charisma was very appealing. We chatted during my checkout and I found her one of the most pleasant, humorous, delightful employees that I have encountered at Home Depot (I’m a 20+ yr regular shopper). I will look for Dana on my next Home Depot shopping visit. I wasn’t in the best of moods entering the store; after meeting and being checked/cashed-out by Dana, I left the store in a much-changed pleasant, upbeat mood! Dana needs to be rewarded with a raise, promotion, xtra week vacation just to keep her presence at Home Depot! I will look for her on my next Home Depot shopping experience!
                                    by
                                      • Recommended
                                      Amazing service and flexible assistant for online ordering items
                                      I bought an over the toilet bathroom storage online, and also a sealing fan in the store, great price delivered same day.
                                      by
                                        • Recommended
                                        The manager Yany is the best
                                        Yany made sure that I was satisfied before leaving the store.
                                        by
                                          • Recommended
                                          Yany did it again!
                                          I went back to the Home Depot and Yany was right there to help us out again!! She always goes above and beyond and we can’t wait to see her again.
                                          by
                                            • Recommended
                                            Terrible customer service
                                            Accused of stealing shopping cart with my daughter and my assistant when I have a restaurant a block away they should be ashamed of themselves terrible
                                            by
                                              Customer Service
                                              Yany!!!! Rocked it! Was “old school” helpful. Took an interest, walked me to the area I was looking for… very nice and friendly.
                                              by
                                                • Recommended
                                                Thank you Yany!
                                                I bought a new rug today and Yany was so helpful throughout the whole process. She went above and beyond and was knowledgeable, friendly and most importantly very helpful!!
                                                by
                                                  • Recommended
                                                  Absolutely great personal
                                                  Long time HD shopper, great store, very clean, beautiful, and professional employee
                                                  by
                                                    • Recommended
                                                    Cashier threatened to knock my teeth out
                                                    He refused to match the price online even when his supervisor asked him too. The item has one word in the description different than the one online, however, customer was able to check the item ID number and they are the same.
                                                    by
                                                      Best big box hardware store
                                                      I have visited this store multiple times for different items and consistently find the sales assistants to be readily accessible, friendly and very knowledgeable. It is the best big box hardware store that I have ever used. Hands-down!
                                                      by
                                                        • Recommended
                                                        Great staff
                                                        Cashier by the name of Dale was wonderful. Very helpful.
                                                        by
                                                          • Recommended
                                                          Product Selection
                                                          Excellent selection of paint colours and finishes. A large variety of painting supply products.
                                                          by
                                                            • Recommended
                                                            Great experience
                                                            I enjoyed the shopping experience, and Dale, the cashier, was accommodating.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,130 reviews

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