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Showing 1-30 of 516 reviews
Aug 14, 2016
Very friendly and helpful employees
Every employee we passed in the aidles made a point to greet us and inquire if we needed assistance
by
Verified Purchase
Recommended
Aug 7, 2016
Clean
Very clean and helpful employees. Store was clean with items easy to find love the app
by
Verified Purchase
Recommended
Aug 4, 2016
Such friendly staff
This store always goes above and beyond on customer service from friendly smiles to being able to find an employee quickly I am always imoressed with this store. We choose Home Depot over other home improvement stores due to this as well as their pet policy. We love taking our dig during not too busy times of the day to walk the store and find new projects for our home. The staff loves her and she loves the store it's great to see everyone so helpful and friendly and welcoming to us. We love the store and all the employees
by
Verified Purchase
DIY
Recommended
Aug 1, 2016
Another Home Depot visit
The store consistently has what I'm looking for. Employees always helpful.
by
Verified Purchase
Pro
Recommended
Jul 20, 2016
Manhattan, KS HD
Excellent staff that were friendly, responsive, and professional.
by
Verified Purchase
DIY
Recommended
Jul 16, 2016
They appreciate military with 10% discount, that says a lot! :)
Jesse in the garden center was being relieved for lunch yet delayed it so he could assist with loading 12 heavy bags of mulch. To top it off temps were in the 90's so his help was really appreciated! Thanks Jesse, your the bomb diggity
by
Verified Purchase
Recommended
Jul 11, 2016
Great Customer Service
I shop at Home Depot Manhattan, KS 1-2 x/week. I am always greeted with "can I help you find anything," several times before I leave. The customer service I get at THD is greatly appreciated. Thank You!
by
Verified Purchase
DIY
Recommended
Jul 10, 2016
great store experience
Products are arranged logically and are easy to find. I didn't have to take "all day" trying to find the item I was after
by
Verified Purchase
Pro
DIY
Recommended
Jul 8, 2016
Amazing Srvice
The associates were right on the mark with their help. One even stayed to help me after he had clocked out. The store was neat
by
Verified Purchase
DIY
Recommended
Jul 7, 2016
Awesome store
This home depot is great! I shop here for all the garden and tool we nees.
by
Recommended
Jul 6, 2016
GREAT EXPERIENCE
The service we received when we ordered our custom granite counter tops was AMAZING. The sales associate was very intelligent.
by
Verified Purchase
Recommended
Jul 5, 2016
Great Experience and Product
Shop at this Home Depot frequently. The store usually has what I need and in stock. The staff are more knowledgeable than many other big stores and very helpful finding items in the vast inventory. It's a great store for me.
by
Verified Purchase
DIY
Recommended
Jul 3, 2016
great place to shop
staff were very friendly and helpful when needed. We were able to find what we were looking for.
by
Verified Purchase
Recommended
Jun 30, 2016
Terrible experience
Employees were not trained on the products thus we purchased a dishwasher that required additional cost and effort to install and were not informed by the employees that LG dishwashers do not come with a power cord, and do not have conversion kits for longer drain line runs-had to hire a plumber to resolve these issues had we been told the full story we probably would have selected another product
by
Verified Purchase
Pro
1 found this review helpful
Jun 25, 2016
Excellent store expirence
Everyone was helpful and found everything I needed
by
Verified Purchase
DIY
Recommended
Jun 25, 2016
Friendly and helpful staff!
Any time I have gone into this store I am always greeted and offered help. Everyone is very friendly.
by
Verified Purchase
DIY
Recommended
Jun 20, 2016
Great item and helpful staff
The store was clean, help was offered as soon as I entered the store. Purchase the item and am 100% satisfied!
by
Verified Purchase
DIY
Recommended
Jun 4, 2016
Best kitchen EVER!!
The only reason I rated the availability as good is because if you want to talk to a designer you HAVE to make an appointment and not everyone knows that.
In the painful duration of rebuilding my house last year, the only good experience was my kitchen. I will never regret going to Jeanne for it and sitting there for hours picking out EXACTLY what I wanted without any pushing or prodding for a certain way or brand.
When I had to re-do half of the layout because my contractor gave me the wrong dimensions there was no pressure of any kind, we just dealt with it like a team. When she brought the design up on her computer it looked exactly the way I wanted it.
In the end we had problems with two shelves because of the way the framing was done and the other one because the walls weren't straight. The installer told me he could do it but it wouldn't hold anything or the look wouldn't be the way I wanted it to. There was no issue returning the shelves and and order a shorter one and a different type. There was some leftover material which I also brought back without any issues.
If anyone out there wants a kitchen redone I recommend the Home Depot. Don't use your contractor. You'll spend more time and nerves and 20% of your cost. For that you can easily pay for the measuring and install. Trust me.
My only regret is that I didn't have the Home Depot do everything they offer to install.
by
Verified Purchase
DIY
Recommended
May 29, 2016
Tops in my book!
Your biggest advantage over your competitors is your employees, Home Depot in general. The Manhattan store employees are easy to locate, eager to assist, and friendly. Absolutely the top HD of the 20+ stores I've visited in region {KS,NE,MO,OK).
by
Verified Purchase
Pro
Recommended
May 28, 2016
Quick and Easy check out
Store employee I talked to very helpful. Easy to find product.
by
Verified Purchase
DIY
Recommended
May 26, 2016
Customer service was great. Employees had a strong lack of professionalism.
Customer service was great. Employees that were around the store and helping load were unprofessional and not very helpful. I had to wait a long time for the guys in the back to bring my purchase up. After they loaded it, they left me to tie it down my self. I am an older woman, I would think they would at least offer, but I guess not.
by
Verified Purchase
Pro
May 18, 2016
Great customer service!!
Lynne, in flooring and window treatments did an excellent job of helping me pick out and special order blinds for my new house. Lynne was very knowledgeable and provided GREAT customer service!
by
Verified Purchase
Recommended
May 13, 2016
Very good store
Store people very friendly and most helpful and knew their jobs very well
by
Verified Purchase
Pro
Recommended
May 8, 2016
Quick, easy and friendly service!
We have been doing renovations in our home over the past two months and of all the places we went, we kept coming back to our Home Depot Store. It just had the supplies, friendly help, and organized areas, plus was not overwhelming with too much stuff. They had just what we needed. We decided not to go back to any other stores and have been using Home Depot for all our carpet and flooring projects. We have not been disappointed!!!
by
Verified Purchase
DIY
Recommended
May 3, 2016
The extra mile given
As a general whole this location has been able to bend over backwards and has gone the extra mile at coming up with solutions or even if they don't have the product they give guidance to where they can order it or where else in town to get it. The "where else to get it" reminds me of the classic movie "Miracle on 34th Street" where the Santa directs people outside of Macys where to buy items. The result ended up being that the customers ended up with what they needed elsewhere but ultimately wound up buying more from Macys because Macys showed that they were about helping meets needs beyond just making money.
by
Verified Purchase
Pro
Recommended
Apr 28, 2016
Great Customer Service
I had a warranty question on a Ridgid product I was about to purchase as well as one I'd just purchased and how they fit together and that I'd had a hiccup getting the prior purchase registered. They not only called and answered my question - even with a hold time - but they resolved my registration hiccup on a previous purchase. Thanks - Great Customer Service and a very knowledge person in the tool department as well.
by
Verified Purchase
DIY
Recommended
Apr 18, 2016
Great experience
Great store, Great staff. Went in for a spark plug and rocks, they had everything in stock.
by
Verified Purchase
DIY
Recommended
Apr 11, 2016
Great Customer Service On a Busy Saturday
The team of folks was very helpful in finding items, loading equipment, and general service.
by
Verified Purchase
DIY
Recommended
Apr 10, 2016
Good store Great Products Fair Prices
Store always well stocked with everything we need and the employees are pleasant and very helpful
by
Verified Purchase
DIY
Recommended
Apr 8, 2016
Great Store
I love this store. Always clean, very helpful staff. Large aisles for the carts, so many items and all at great prices.