#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(507)385-7404

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

375 St Andrews Dr

Mankato, MN 56001

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Customer Store Reviews

  • 4.8 out of 388 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (388)
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Showing 1-30 of 388 reviews
Excellent service with our kitchen remodel
We received excellent service from the kitchen planner in remodeling our kitchen. She was excellent to work, had great suggestions and was very detailed so that there were no mistakes. It all went smoothly, and we really like our kitchen cabinets and quartz countertop!
by
    • Recommended
    Customer Service was outstanding
    Tracy went above and beyond to ensure I could get the last door from another store that Mankato did not have in stock. Janie assisted in getting the rest of my order placed while he worked on that. Very personable and great team effort!
    by
      • Recommended
      Need to Improve Customer Service
      I like shopping at HD because they generally have higher quality products than the other big box stores in the area even though HD prices are generally a little higher. However this store needs to improve the customer experience significantly in order to have a foundation on which to compete with the other stores in the same area.
      by
        Awful managers
        I was lied to by a salesman and the managers were not interested in doing anything about it
        by
          Wonderful employees and delivery staff
          Everyone worked in tandem to make my purchase go as smoothly as possible. I cannot say enough wonderful things about the delivery persons that delivered and installed my refrigerators. They were so careful and diligent.
          by
            • Recommended
            Mankato was fine for one purchase with no assistance.
            Mankato is good. Willmar is not
            by
              Garden Center
              Love your garden center
              by
                • Recommended
                Veterans Golf tournament
                Thanks 4 remembering our veterans
                by
                  • Recommended
                  Not helpful this time
                  I went there for a sump pump because ours broke. 1. When asked, they didn't know where they were. 2. Asked 1 employee for help with sump pump - said sorry I don't know anything about them and walk away. Asked a 2nd person and they too didn't know how to help at least they called someone to come help me. The 3rd person came and said "sorry I don't know about sump pumps. But it looks like that one sucks up more then the other." Me- "Well the 1/2 hp is larger then the 1/3 hp sooooo." It was at this moment I knew I should have gone somewhere else.
                  by
                    Great customer service
                    Steven in millwork was very helpful. He answered my questions, explained how to purchase interior doors and showed me online selections for anything he could not show me on the floor. Top notch customer service. Follow up calls with the store manager Tracy were always joyfully received and he addressed all areas where we needed assistance. Thank you all for your assistance.
                    by
                      • Recommended
                      Great store, friendly staff, and helpful!
                      If it’s not available in store you can order it and ship to your home. Love the Military discount!
                      by
                        • Recommended
                        Great store
                        Went to buy a tool and couldn't find it and an employee helped immediately
                        by
                          • Recommended
                          Poorly staffed
                          Home Depot is 4th in the list of opportunities. Very poorly trained staffing
                          by
                            Very helpful staff.
                            I bought a two stage electric snowblower- Jared and Bill were super helpful. They even brought it out to my car to make sure it would fit before I bought it.
                            by
                              • Recommended
                              No one helped, two dented fridges
                              We wanted to buy the fridge in store. No one was available to help us. They were all busy or ignored us. We went home and bought the fridge online. The first fridge was delivered and arrived dented. We requested a different fridge. The next day a new fridge arrived, and we noticed the fridge was dented again after the delivery men left. VERY frustrating.
                              by
                                all good
                                Found items I needed and was in and out of he store in minutes.
                                by
                                  • Recommended
                                  Great Service!
                                  Roy from the Lawn and Garden Department was extremely helpful and very kind. He went above and beyond to make sure I was a happy customer. Thanks Roy!
                                  by
                                    • Recommended
                                    Had Great Help in Leaf Blowers
                                    I was looking for a certain cordless Ryobi leaf blower and an employee whose name I did not get, came up and helped me find the correct one I had seen online. He was a young buy with hair over his eyes but was a great help getting the item down from a high shelf.
                                    by
                                      • Recommended
                                      Great store friendly staff & very helpful
                                      Floor tile , paint & shrubs
                                      by
                                        • Recommended
                                        Found what I needed.
                                        I went in with a Iist of things and found them all plus a few other things too.
                                        by
                                          • Recommended
                                          Great gentleman in the blinds/window treatment section and assistant manager
                                          The employee in the blinds/window treatment section was so incredibly helpful. He was so knowledgeable in measurements and did a great job cutting all of the blinds that we purchased. He took the time and was patient. We had great interaction with the assistant manager. She truly took pride in her role and the store. It was very refreshing to have had such great interactions with these two employees!!
                                          by
                                            Always a great experience
                                            I recently purchased a the ryobi tiller attachment for my weed eater, and it's fantastic. Changing the attachment was really simple, and the tiller attachment works perfectly. This is a game changer for my garden beds.
                                            by
                                              • Recommended
                                              Local store good prices
                                              I have made other purchases there only because of the price. The associates do not seem to be all that motivated to assist the customers. Today couldn’t find anyone to assist me in lifting a boxed compressor onto the flat cart. I will only go there now if they are the only ones to have what I want. No wonder their compettor a bloc away is always busy and lot is always full. Even though they are more expensive. They show you they want you to spend your money there.
                                              by
                                                Helpful employees
                                                Made an original trip to the store to look at Bar BQ grills. An employee answered all questions. Made the decision to come back and get the grill (it appears that the pricing was cheaper compared to competitors). Every employee that we talked to was knowledgeable and friendly.
                                                by
                                                  • Recommended
                                                  Love the employees and the cleanliness
                                                  Amazing service throughout the store and loved how from beginning to end we felt good about being able to ask questions and approach anyone we needed to to get help !
                                                  by
                                                    • Recommended
                                                    Carpet / Flooring dept
                                                    The gentleman i dealt with was very knowledgeable about carpet. I was going to buy less expensive, spent more to get better quality, he actually cared about what I was purchasing.
                                                    by
                                                      • Recommended
                                                      Cashier
                                                      Emma the cashier is so friendly and remembers us every time we come in! Thank you for that smile, we look forward to seeing you next time:)
                                                      by
                                                        • Recommended
                                                        Great customer service!
                                                        I am very satisfied with the customer service I recieved at this store. My sales cashier was extremely patient and welcoming. He was very helpful with my order. Not to mention, Home Depot carries more products than surrounding home improvement stores.
                                                        by
                                                          • Recommended
                                                          Cutting Service
                                                          I was pleased with the cutting service. Immediately greeted by employees who helped me choose the correct wood for the job and then assisted me with cutting to the correct size. This is a very valuable service, and the employee who assisted me was great!
                                                          by
                                                            • Recommended
                                                            Friendly cashier
                                                            Jayden was a very friendly cashier. Employee # 31465
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 388 reviews

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