Reviews for Mankato #2829

We received excellent service from the kitchen planner in remodeling our kitchen. She was excellent to work, had great suggestions and was very detailed so that there were no mistakes. It all went smoothly, and we really like our kitchen cabinets and quartz countertop!

Tracy went above and beyond to ensure I could get the last door from another store that Mankato did not have in stock. Janie assisted in getting the rest of my order placed while he worked on that. Very personable and great team effort!

I like shopping at HD because they generally have higher quality products than the other big box stores in the area even though HD prices are generally a little higher. However this store needs to improve the customer experience significantly in order to have a foundation on which to compete with the other stores in the same area.

I was lied to by a salesman and the managers were not interested in doing anything about it

Everyone worked in tandem to make my purchase go as smoothly as possible. I cannot say enough wonderful things about the delivery persons that delivered and installed my refrigerators. They were so careful and diligent.

Mankato is good. Willmar is not

Love your garden center

Thanks 4 remembering our veterans

I went there for a sump pump because ours broke. 1. When asked, they didn't know where they were. 2. Asked 1 employee for help with sump pump - said sorry I don't know anything about them and walk away. Asked a 2nd person and they too didn't know how to help at least they called someone to come help me. The 3rd person came and said "sorry I don't know about sump pumps. But it looks like that one sucks up more then the other." Me- "Well the 1/2 hp is larger then the 1/3 hp sooooo." It was at this moment I knew I should have gone somewhere else.

Steven in millwork was very helpful. He answered my questions, explained how to purchase interior doors and showed me online selections for anything he could not show me on the floor. Top notch customer service. Follow up calls with the store manager Tracy were always joyfully received and he addressed all areas where we needed assistance. Thank you all for your assistance.

If it’s not available in store you can order it and ship to your home. Love the Military discount!

Went to buy a tool and couldn't find it and an employee helped immediately

Home Depot is 4th in the list of opportunities. Very poorly trained staffing

I bought a two stage electric snowblower- Jared and Bill were super helpful. They even brought it out to my car to make sure it would fit before I bought it.

We wanted to buy the fridge in store. No one was available to help us. They were all busy or ignored us. We went home and bought the fridge online. The first fridge was delivered and arrived dented. We requested a different fridge. The next day a new fridge arrived, and we noticed the fridge was dented again after the delivery men left. VERY frustrating.

Found items I needed and was in and out of he store in minutes.

Roy from the Lawn and Garden Department was extremely helpful and very kind. He went above and beyond to make sure I was a happy customer. Thanks Roy!

I was looking for a certain cordless Ryobi leaf blower and an employee whose name I did not get, came up and helped me find the correct one I had seen online. He was a young buy with hair over his eyes but was a great help getting the item down from a high shelf.

Floor tile , paint & shrubs

I went in with a Iist of things and found them all plus a few other things too.

The employee in the blinds/window treatment section was so incredibly helpful. He was so knowledgeable in measurements and did a great job cutting all of the blinds that we purchased. He took the time and was patient. We had great interaction with the assistant manager. She truly took pride in her role and the store. It was very refreshing to have had such great interactions with these two employees!!

I recently purchased a the ryobi tiller attachment for my weed eater, and it's fantastic. Changing the attachment was really simple, and the tiller attachment works perfectly. This is a game changer for my garden beds.

I have made other purchases there only because of the price. The associates do not seem to be all that motivated to assist the customers. Today couldn’t find anyone to assist me in lifting a boxed compressor onto the flat cart. I will only go there now if they are the only ones to have what I want. No wonder their compettor a bloc away is always busy and lot is always full. Even though they are more expensive. They show you they want you to spend your money there.

Made an original trip to the store to look at Bar BQ grills. An employee answered all questions. Made the decision to come back and get the grill (it appears that the pricing was cheaper compared to competitors). Every employee that we talked to was knowledgeable and friendly.

Amazing service throughout the store and loved how from beginning to end we felt good about being able to ask questions and approach anyone we needed to to get help !

The gentleman i dealt with was very knowledgeable about carpet. I was going to buy less expensive, spent more to get better quality, he actually cared about what I was purchasing.

Emma the cashier is so friendly and remembers us every time we come in! Thank you for that smile, we look forward to seeing you next time:)

I am very satisfied with the customer service I recieved at this store. My sales cashier was extremely patient and welcoming. He was very helpful with my order. Not to mention, Home Depot carries more products than surrounding home improvement stores.

I was pleased with the cutting service. Immediately greeted by employees who helped me choose the correct wood for the job and then assisted me with cutting to the correct size. This is a very valuable service, and the employee who assisted me was great!

Jayden was a very friendly cashier. Employee # 31465