#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)416-7402
Tool & Truck Rental(763)416-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15800 Grove Circle North
Maple Grove, MN 55369
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Customer Store Reviews

  • 4.7 out of 469 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (469)
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Showing 1-30 of 469 reviews
Today, my boyfriend and I were in the hardware department and my boyfriend and I are getting a ne...
Today, my boyfriend and I were in the hardware department and my boyfriend and I are getting a new washer and dryer and he wanted to re-do the laundry tub with new hoses and fittings. The associate, John B, was super friendly and was right on point to ask if we needed anything. The store was out of a 5 ft blue hose for us and John B was quick to use the lift to see if there were any more hoses above, mixed in. There wasn't anymore so he said he would give us a 10 ft blue hose for the price of the 5 ft hose! AMAZING!!! We need more associates like this! We will definitely be coming back to this store!
by
  • Verified Purchase
  • Recommended
This store has improved a lot since my last visit. Five years ago, the service was so bad I had ...
This store has improved a lot since my last visit. Five years ago, the service was so bad I had not returned since. We visited today and were fortunate to have Rick assist us. He did the most but he was not alone. The cashier, the lawn clerk and a guy in seasonal gave us excellent service. Everyone in the store is much friendlier than my last visit and it is cleaner than most. I love HD and I am glad this store has improved. I will no longer be hesitant to visit this store.
by
  • Verified Purchase
  • Recommended
Keith went above and beyond the call of duty today to help us. This Home Depot is filled with exc...
Keith went above and beyond the call of duty today to help us. This Home Depot is filled with excellent employees who give excellent service and help!
by
  • Verified Purchase
  • Recommended
I needed to purchase a drill after my old one stopped working. (I had it for 50 years - not too b...
I needed to purchase a drill after my old one stopped working. (I had it for 50 years - not too bad). We were helped by Kim and she was very helpful and knowledgeable. She spent time with us answering all questions we had (corded vs. battery, chuck / no chuck, etc). Good experience at the Maple Grove, Minnesota store. Thanks!!
by
  • Verified Purchase
  • Recommended
This store is always neat and the employees are always helpful. Todd Sutton and Nate have always ...
This store is always neat and the employees are always helpful. Todd Sutton and Nate have always gone above and beyond to help my wife and I. Great store, great customer service!
by
  • Verified Purchase
  • Recommended
Tommy G helped me pick out a water softener and all the plumbing I needed. He made sure I knew h...
Tommy G helped me pick out a water softener and all the plumbing I needed. He made sure I knew how it all went together. Most helpful.
by
  • Verified Purchase
  • Recommended
Most employees were very helpful and cheerful.
Most employees were very helpful and cheerful.
by
  • Verified Purchase
  • Recommended
Excellent service and quality products...I shop there a lot and the employees are very knowledgea...
Excellent service and quality products...I shop there a lot and the employees are very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
This store always has what I need and has employees that go above and beyond to help. Todd Sutton...
This store always has what I need and has employees that go above and beyond to help. Todd Sutton who was working at the self-checkout Lanes went above and beyond to help my husband and I tonight. He was knowledgeable, kind, courteous, poliete and very helpful. You have a gem in this employee!
by
  • Verified Purchase
  • Recommended
Tommy G in lumber is the guy for custom cuts on your plywood, and etc. Conscientious and thourogh...
Tommy G in lumber is the guy for custom cuts on your plywood, and etc. Conscientious and thourogh. He will not disappoint!
by
  • Verified Purchase
  • Recommended
Best customer service!!
From the time I walked in the door to the time I walked out I was it knowledged cheerfully, helped thoroughly and thanked as I left. They honestly care about their customers here! I will definitely be back soon and often!
by
    In the store survey I for got to mention the good service of Susan the person that checked me out.
    In the store survey I for got to mention the good service of Susan the person that checked me out.
    by
    • Verified Purchase
    • DIY
    • Recommended
    Friendly
    Everyone was super friendly and I couldn't have been any more happy with my visit
    by
      Review
      Cashier was very friendly and helpful. I asked him a question on certain garden stuff and he helped with all the questions I had.
      by
        OMG JIMMY G WAS SO AMAZING HE HAD ME AT HELLO HE WAS SO HELPFUL AND FIXED MY PROBLEMS AND ANSWERE...
        OMG JIMMY G WAS SO AMAZING HE HAD ME AT HELLO HE WAS SO HELPFUL AND FIXED MY PROBLEMS AND ANSWERED ALL MY QUESTION'S AND EVEN POINTED OUT A CHEAPER WAY TO DO IT. RIGHT ON YOU ARE A KEEPER!
        by
        • Verified Purchase
        • Recommended
        Amazing cashier
        Was at the checkout in the garden center and the cashier Connor was amazing. I had some bigger items and he came over and helped me lift them into my cart and then offered to help me at my vehicle to load them into my truck. Was an absolute gentleman and was very thoughtful
        by
          Great service!
          I have gone to Home Depot for various projects and shopping over the years and have always had great service! The employees are always very friendly and willing to answer questions. This particular time, we were working on a project building a dinning table and Adam and Sandre in the Maple Grove store helped answer all of our questions and even helped with cutting wood. Highly recommended this store!
          by
            Each time I shop or have problem regarding a home project, I find the staff extremely friendly an...
            Each time I shop or have problem regarding a home project, I find the staff extremely friendly and knowledgeable in providing solutions. I am particularly impressed that the shelves are filled with products, and the staff are able to provide invaluable information and opinions about their products and their recommendations. The store is always clean and the time I spend there as a customer, I feel that my time isn't wasted.
            by
            • Verified Purchase
            • Recommended
            Sales person was great. She spent a lot of time explaining and answering my questions to my satis...
            Sales person was great. She spent a lot of time explaining and answering my questions to my satisfaction.
            by
            • Verified Purchase
            • Recommended
            My wife always wants me to go into a competitors store which is closer but I like HD! What does ...
            My wife always wants me to go into a competitors store which is closer but I like HD! What does she know anyway?
            by
            • Verified Purchase
            • Recommended
            The store personnel are terrific. Your legal boiler plate sucks. That's it. BR
            The store personnel are terrific. Your legal boiler plate sucks. That's it. BR
            by
            • Verified Purchase
            • Recommended
            Plumbing
            Tommy G at maple grove Minnesota provided us the best service I've had at this Home Depot in over seven years! He was very helpful and understanding our issues and knew how to solve them immediately. He would be a frat standard for all employees too follow. Extremely happy with my service will come again.
            by
              Great customer service...Dan made our granite countertop purchase go smoothly with his knowledge ...
              Great customer service...Dan made our granite countertop purchase go smoothly with his knowledge and expertise
              by
              • Verified Purchase
              • Recommended
              Great customer service!!!
              I highly recommend this store as the employees are knowledgeable and courteous and work hard to make sure you are taken care of!!!
              by
                • Recommended
                Good service and they put together our grill form used!
                Good service and they put together our grill form used!
                by
                • Verified Purchase
                • Recommended
                Great store, friendly extremely helpful and knowledgeable staff. Very good shopping experience. ...
                Great store, friendly extremely helpful and knowledgeable staff. Very good shopping experience. I'm a female senior citizen and am always treated with respect.
                by
                • Verified Purchase
                • Recommended
                This might sound like a small thing, but it's a big thing to me: The coffee. Always fresh, and th...
                This might sound like a small thing, but it's a big thing to me: The coffee. Always fresh, and the airpots are usually full.
                by
                • Verified Purchase
                • DIY
                • Recommended
                This Store Has Always Been Very Very Good To Me
                This Store Has Always Been Very Very Good To Me
                by
                • Verified Purchase
                • Recommended
                Found lumber and tools quickly. Quick, friendly cutting of lumber. Fast check out. Clean, well st...
                Found lumber and tools quickly. Quick, friendly cutting of lumber. Fast check out. Clean, well stocked store. Always staffed well.
                by
                • Verified Purchase
                • Recommended
                Opinion Survey
                Never really came IN to the store. The Water Heater was ordered. I'm sure you have a Great store and the shelves are fully stocked with great products.most of your questions were N/A. Say Hi to Stephan L. for me. (Jay)
                by
                  Showing 1-30 of 469 reviews

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