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Showing 1-30 of 586 reviews
Sep 30, 2022
Great service
I brought all my supplies that I needed. Employer was friendly and helpful, cashier Juan was friendly and awesome
by
Recommended
Sep 3, 2022
Colin in electrical
Thank you Colin in electrical for helping me find the correct wire and smoke for my home. I was on the edge of buying the wrong stuff when you asked if I needed help. I'm very appreciative.
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Recommended
Aug 27, 2022
Thankful for great customer service
Kari Lemanski is awesome, really appreciate how much she helped us with our wall oven purchase.
by
Aug 19, 2022
Great People!
I would like to recognize the associates at this store. My uncle is a manager at a different store and I used to work at Home Depot back in the day. Associate in paints was very knowledgeable and help me choose the proper paint for my baby's crib. I feel very confident about my purchase. The cashier was amazing, empathized with my situation that I am recently disabled to do to back surgery and I was in a motorized scooter. She even picked up my phone when I dropped it LOL the store was very clean and very well organized. Definitely will be going back!
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Recommended
Jul 27, 2022
Paint in the right color, in the right amount for the right price.
I went to another hardware store to get paint and they could not help me. I went Home Depot thinking I would have to buy a couple of gallons of paint that I did not need to cover a few spots on the walls. They gave me perfectly match paint in a sample container. Right color, in the right amount for the right price.
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Recommended
Jul 7, 2022
Customer Service is horrible
I shop at this location often due to close proximity to home. After today I’ll probably not return. Nicole (she said she was a manager) in the self checkout area was unprofessional, rude, argumentative and argued even with other Home Depot staff
members during my transaction Additional customer service training is necessary or she will run away more customers
by
Jul 6, 2022
MIchelle is great
the cashier I met at Home Depot was efficient, considerate and really motivated to get whatever bonuses may be offered to sign people up for credit cards.
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Jun 7, 2022
Pro Desk
Justin at the Pro Desk was very helpful and pleasant.
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Recommended
May 27, 2022
Snags and problems handled beautifully
Having just purchased four new appliances, there were difficulties along the way. Employees Terry Bailey and Supervisor Nicole were more than glad to assist me with every detail until ultimate satisfaction was reached. They are exceptional employees who should be thanked and recognized for their professionalism and tenacity.
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Recommended
May 19, 2022
One Stop Shop
I had purchased a washer and dryer and a couple days later I was back to purchase a garden tiller and lawnmower. Never had issues with my purchases from Home Depot and that’s why I go back there for everything.
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Recommended
May 18, 2022
Crushing it
I'm always at the Elmwood store, i've been going here for 25 years. The staff are knowledgable, the store has what need, and the staff are happy to help you, not like its a chore to be there.
by
May 13, 2022
My Home Depot
I have been shopping at Home Depot since they opened. There was a McDonalds on site
Lol . I have become friendly with a bunch of employees. As I walk around they are saying hi to me by name and I’m made to feel important.
Shout out to Gary , Justin,Diane , Linda, Rob Finley and Beats and Debbie in kitchens thanks guy for all your help through out the years. Don’t know what I would do with out
My Home Depot !!!!
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Recommended
May 10, 2022
The service and staff at all Home Depot stores have dropped significantly
I find the landscaping yard is never open anymore and the inside garden section is rarely stocked with the supplies I need. The landscaping yard closed today at 6:30pm and they had no mulch inside the store. Of course I wasn’t allowed to enter the yard to get what I needed to I waisted an hour and $10.00 in gas. I’m not happy. Last time I got mulch the line was so long I had to wait 45 minutes to pick up from the yard.
by
Apr 29, 2022
Window treatments
The only store who carries the pleated shades at a reasonable price
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Recommended
Mar 18, 2022
Garden store
Always shop there for garden and landscaping. Even had a large ordered to my home
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Recommended
Mar 2, 2022
PRODUCTS
I've purchased serveral products from this Home Depot and their Staff WORK WELL TOGETHER, THERE IS NO DIVIDE or strain on the atmosphere.
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Recommended
Feb 26, 2022
Awesome service
I had to get descriptions and details on a new interior door and frame for my bathroom. I needed to know how much and what specifications were available because my rough door opening was not an average one. I went to the depot in Buffalo on Elmwood and Steve in windows and doors is the man you need to talk to. If you deal with anyone there I urge you to ask for him by name personally so you get what you need and want. You will not be disappointed. Trust me. The best service hands down I have recieved I would say in a long time but really I can honestly say the best I ever have had. Thanks Steve!
by
Recommended
1 found this review helpful
Feb 22, 2022
Cashier and the gentlemen who carry my items into the car.
My sale cashier Michelle was pleasant and wonderful to work with. The gentlemen that help me get my items into my trunk was wonderful as well (African American guy). Sorry didn’t get his name.
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Recommended
Feb 10, 2022
Can't visit this location without having the Michelle experience !!! Thank you Michelle
Michelle has not only helped me with product locations but it to think that I could be a part of Home Depot's account activity , was the farthest from my mind .. Thank You again Michelle
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Recommended
Sep 28, 2021
CUSTOMER SERVICE
CURRENTLY REMODELING OUR KITCHEN AND OUR HOME DEPOT HAS THE MOST WONDERFUL CUSTOMER SERVICE TEAM. WE COULD NOT DO IT WITHOUT THEM.
THANKS,
THE STERNBERG FAMILY
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Recommended
Sep 26, 2021
Great Store
I first go to Home depot for all my handy man items. If I cant find it I go online I usually can find what I am looking for and Bud is usually there to help. He is so great!
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Recommended
Aug 2, 2021
The Home Depot associates are knowledgeable and helpful.
The Home Depot associates are knowledgeable and helpful.
by
Verified Purchase
Recommended
Jul 27, 2021
This is my favorite store for hardware and some other home goods, despite it being farther from m...
This is my favorite store for hardware and some other home goods, despite it being farther from my home than several other competing stores. I would estimate that I'm successful finding what I need 90% of the time. My most recent major purchase from this store was a dishwasher. I received outstanding advice from the salesman concerning price, reliability, etc. Unfortunately, the installation partner that Home Depot uses was clueless; I had to call customer service to demand a refund for the botched installation (which she did without hesitation) and find an independent installer (who came the same day, corrected the mess left by the previous "installer", and charged me significantly less than Home Depot). However, despite this erosion of my confidence in Home Depot, it will remain my store of choice for hardware purchases.
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Verified Purchase
Recommended
Jul 24, 2021
Even if there is a lumber shortage it seems like this store's quality is lacking. As an amateur h...
Even if there is a lumber shortage it seems like this store's quality is lacking. As an amateur handyman employees at this location have no knowledge in their perspective areas. There are better Home improvement places to go to. I will not be shopping here again.
by
Verified Purchase
Jul 20, 2021
Tamecka was an awesome cashier who was eager to help me set up an account - and educated me on h...
Tamecka was an awesome cashier who was eager to help me set up an account - and educated me on how to save money on future purchases.
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Verified Purchase
Recommended
Jul 17, 2021
love this store just wish elmwood location would not mainly be out of stock compared to this one
love this store just wish elmwood location would not mainly be out of stock compared to this one
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Verified Purchase
Recommended
Jul 7, 2021
Friendly helpful employees!
Friendly helpful employees!
by
Verified Purchase
Recommended
Jun 8, 2021
Highly recommend Nichole in the appliance department!
Highly recommend Nichole in the appliance department!
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Verified Purchase
Recommended
Jun 4, 2021
Anthony is by far the best associate that I have ever encountered in this Home Depot. Thank you ...
Anthony is by far the best associate that I have ever encountered in this Home Depot. Thank you for helping my mom and I out on 5/28/21. Your suggestions on what to buy for my patio umbrella were spot on!!!! Please do something special for Anthony, he deserves a customer service award!
by
Verified Purchase
Recommended
Jun 1, 2021
Unfortunately I went to this particular facility in expectation to get a product that was told at...
Unfortunately I went to this particular facility in expectation to get a product that was told at the Walden facility was available only to travel there to find out it was not. This has no bearing on the overall experience aside from the inconvenience of making an unnecessary trip in addition to having difficulty purchase another product after I had arrived that was not able to be referenced in the Home Depot inventory.