#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-5104
Tool & Truck Rental(850)857-5110
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
541 W Nine Mile Road
Pensacola, FL 32534
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 458 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (458)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 458 reviews
I've been a regular customer of Home Depot for years and found this store to be well laid out wit...
I've been a regular customer of Home Depot for years and found this store to be well laid out with the friendliest and most helpful that I've run across in a long while.
by
  • Verified Purchase
  • Recommended
Would be 5 but it is an older store and it shows that way. Not as new and shiny. Fully functional.
Would be 5 but it is an older store and it shows that way. Not as new and shiny. Fully functional.
by
  • Verified Purchase
  • Recommended
Store was clean and well stocked. Employees need to be attentive to customers - do not wait to b...
Store was clean and well stocked. Employees need to be attentive to customers - do not wait to be asked, ask the customers first if there is anything you can assit them with.
by
  • Verified Purchase
Always find what we are looking for in this location. Today Larry helped us out with some really ...
Always find what we are looking for in this location. Today Larry helped us out with some really good advice in lighting.
by
  • Verified Purchase
  • Recommended
Employees are always so knowledgeable and friendly. Extremely helpful.
Employees are always so knowledgeable and friendly. Extremely helpful.
by
  • Verified Purchase
  • Recommended
Helpful people
Helpful people
by
  • Verified Purchase
  • Recommended
For the most part, nearly all of the store employees at this location are friendly and very helpf...
For the most part, nearly all of the store employees at this location are friendly and very helpful. On one occasion, an assistant manager went beyond the ordinary in helping me receive a refund for damaged goods that I received on a large order. Customer service employees are generally very friendly as well as efficient, also. Another area in which I received help several times, is having a piece of wood sawed to a size that I needed. This is a huge thing to someone who does not have a lot of tools at home!
by
  • Verified Purchase
  • Recommended
Clean, organized and very friendly employees
Clean, organized and very friendly employees
by
  • Verified Purchase
  • Recommended
I AM A VETERAN AND HAVE BEEN FOR OVER 22 YEARS; I WAS NOT HONORED AS A VETERAN; I SHOWED MY ID AN...
I AM A VETERAN AND HAVE BEEN FOR OVER 22 YEARS; I WAS NOT HONORED AS A VETERAN; I SHOWED MY ID AND WAS TOLD IT WAS NOT GOOD ENOUGH; I EXPLAINED TO THE CASHIER THAT I HAVE USED MY ID IN THE PAST AND HAVE NEVER HAD AN ISSUE; TODAY ON 09/06/2019 I DID. I FEEL THAT THIS IS A PROBLEM
by
  • Verified Purchase
I went to this Home Depot as they had the flooring I needed in stock. Is not convenient to my ho...
I went to this Home Depot as they had the flooring I needed in stock. Is not convenient to my home. I will say the customer service was above and beyond my local Home Depot on Mobile Hwy.
by
  • Verified Purchase
  • Recommended
I have shopped at Home Depot for many years. I always liked it but feel that lately they have s...
I have shopped at Home Depot for many years. I always liked it but feel that lately they have stepped it up a bit. Employees have been very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Associates very friendly and helpful. Like most of HD stores the employees stay in center/front a...
Associates very friendly and helpful. Like most of HD stores the employees stay in center/front around self-checkout and not around each and all sections to be readily available and have to get associates to call and find them. I would ask the employees stay in the section they are part of and no running off and to being mandated a little more.
by
  • Verified Purchase
  • Recommended
Christine at the service desk super happy and cheerful it makes your day when people are nice.
Christine at the service desk super happy and cheerful it makes your day when people are nice.
by
  • Verified Purchase
  • Recommended
Shelby was great
Shelby was great
by
  • Verified Purchase
  • Recommended
The staff are extremely friendly and helpful.
The staff are extremely friendly and helpful.
by
  • Verified Purchase
  • Recommended
I was one of the few folks trying to beat the heat by getting there early. Great idea because I g...
I was one of the few folks trying to beat the heat by getting there early. Great idea because I got the most wonderful attention. The nursery was maticulously in order, well arranged. I was assisted by two of it's employees, Sharon and Linda, both very skilled workers. These women were patient and generous with me, giving tips and gentle correction on how to have long living plants. My Home Depot experience was awesome! I felt very pampered. See you next time.
by
  • Verified Purchase
  • Recommended
neat and clean
neat and clean
by
  • Verified Purchase
  • Recommended
Employees are always eager to help, quick at locating items, and interested in helping the custom...
Employees are always eager to help, quick at locating items, and interested in helping the customer succeed. The knowledgeable staff, clean store, and consistently stellar customer service has guaranteed I'll be back.
by
  • Verified Purchase
  • Recommended
Nice people in the store very helpful
Nice people in the store very helpful
by
  • Verified Purchase
  • Recommended
neat and clean
neat and clean
by
  • Verified Purchase
  • Recommended
Mike in the plumbing department is very helpful. He went above and beyond to find solutions to ...
Mike in the plumbing department is very helpful. He went above and beyond to find solutions to fix 2 leaks in my kitchen sink. He was very knowledgeable and resourceful. Thank you Mike! The sink is all fixed now.
by
  • Verified Purchase
  • Recommended
Absolutely recommend this particular store. The atmosphere is positive, organized, professional,...
Absolutely recommend this particular store. The atmosphere is positive, organized, professional, and friendly. This is a clear indication of a Great Senior Leadership and Management. Kudos to the store manager, Ryan and his department managers!!!
by
  • Verified Purchase
  • Recommended
I have been a customer of Home Depot ever since Home Depot got started in the Atlanta area. I was...
I have been a customer of Home Depot ever since Home Depot got started in the Atlanta area. I was fascinated with the array of items you carry in the stores and with the large number of
by
  • Verified Purchase
  • Recommended
Always enjoy going into Home Depot , I look at many different items and usually purchase somethi...
Always enjoy going into Home Depot , I look at many different items and usually purchase something each time I visit. Clean store and employees are always nice.
by
  • Verified Purchase
  • Recommended
Dropping the Veteran Discount is very unfortunate. I do all of home repairs with Home Depot prod...
Dropping the Veteran Discount is very unfortunate. I do all of home repairs with Home Depot products. As a matter of fact the Home Depot is further from my house than other hardware stores but I like the store and the employees are great. However a corporate person decided that a wounded veteran is not worth the discount. Yes my injury is service connected. I'll pass this on to my fellow vets so they won't be embarrassed as I was.
by
    • Recommended
    Employees very helpful - from clerks to cashier - Most of all didn't have to search all over for ...
    Employees very helpful - from clerks to cashier - Most of all didn't have to search all over for help ! ( see Mitch in Garden area - ) recommend him big time ! Plus did not go through the self-service check out !! We want a human contact to take care of this !!
    by
    • Verified Purchase
    • Recommended
    Everything is easy to find/ best costumes service.
    Everything is easy to find/ best costumes service.
    by
    • Verified Purchase
    • Recommended
    We were very pleased with our shopping experience on Thursday, May 9, 2019. Nakisha, Lizzy, and M...
    We were very pleased with our shopping experience on Thursday, May 9, 2019. Nakisha, Lizzy, and Michael were very attentive and helpful. It’s nice to go to a store where the workers are willing to help with the right attitude. A smile goes a long way!! We appreciate your hard work!!
    by
    • Verified Purchase
    • Recommended
    Our experience shopping at Home Depot today was awesome!! Our cashier Alaina was very friendly, h...
    Our experience shopping at Home Depot today was awesome!! Our cashier Alaina was very friendly, helpful, and had a pleasant attitude. Mike (the manager) and Devonte helped us load the truck and made sure everything was secure. We appreciate them going the extra mile and doing it willingly!! Several employees throughout the store asked if we needed assistance and were very attentive!! Thank y’all so much for making our shopping trip pleasant!!
    by
    • Verified Purchase
    • Recommended
    Love this store. Christy met us as we came in and joyously took us directly to the item we were s...
    Love this store. Christy met us as we came in and joyously took us directly to the item we were seeking. Denise was our checkout clerk. She saved us $25 by suggesting we upon a Home Depot account and quickly and efficiently sped us through the process of opening the account and checking out.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 458 reviews

    Nearby Stores

    5309 N Davis Highway

    Pensacola, FL 32503

    5.04 mi

    Tool & Truck Rental

    (850)857-0368

    Pro Service Desk

    (850)857-0362

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    4525 Mobile Hwy

    Pensacola, FL 32506

    6.78 mi

    Tool & Truck Rental

    (850)454-2608

    Pro Service Desk

    (850)454-2602

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    4829 Highway 90

    Pace, FL 32571

    10.55 mi

    Tool & Truck Rental

    (850)995-2230

    Pro Service Desk

    (850)995-2234

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm