#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)563-9000
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1220 Route 300
Newburgh, NY 12550
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Customer Store Reviews

  • 4.6 out of 441 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
nice
the employees were friendly helpfull but nthe product i wanted was out of stock. it seems it is out of stock in all stores in my area , not just yours
by
  • Verified Purchase
  • DIY
  • Recommended
Friendly Staff
Fred was very friendly and helpful, like he always is.
by
  • Verified Purchase
  • Recommended
Fred Romano
I had the BEST experience with an associate at the Newburgh Home Depot. I was trying to put together two dog gates on my porch. I came across Fred Romano. Showed him a rough draft/picture of what I wanted to make....AND HE DID THE REST. He pointed out what I needed. Answered any and every question I had. And today, Thank You Fred! Gates done and looking forward to another projest.
by
  • Verified Purchase
  • DIY
  • Recommended
Good
The store needed some TLC. Aisles were blocked and difficult to get a cart thru.
by
  • Verified Purchase
  • Recommended
always helpful
clean...helpful staff.............................................................
by
  • Verified Purchase
  • DIY
  • Recommended
Super employees!
If you go to the outdoor area, and with a little luck, an employee by the name of Sharon will be there. You won't find a more helpful person. No pressure, just good information and lots of help. She helped us carry out our patio purchase, load it, and even got cardboard to pad it! Friendly all throughout. What a great experience. Thank you, Sharon.
by
  • Verified Purchase
  • DIY
  • Recommended
great store experience
very friendly associates, I received a lot of associate's assistance during m visit
by
  • Verified Purchase
  • Recommended
very good experience
The greeter headed me in the right direction when I asked where CO2 detectors were located. When I arrived in that section, a gentleman immediately asked if he could help me and proceeded to give me information about the many different types available and answered questions I posed, all to my satisfaction.
by
  • Verified Purchase
  • DIY
  • Recommended
Good products, terrible employees
The store was filthy, the employees were rude and not very helpful. The only positive thing about this store is the actual products.
by
  • Verified Purchase
Amazing Experience
Great Customers Service, someone was always there when I need help. Very satisfied with my experience at this home depot location. My company uses them all the time.
by
  • Verified Purchase
  • Pro
  • Recommended
good store experience
The material was available but the personnel needed to cut the lumber I needed wasn't.
by
  • Verified Purchase
  • DIY
  • Recommended
check out was great otherwise on your own
Apparently had some employees not show up to work. No one to assist i loading mulch or to answer questions regarding counter tops
by
  • Verified Purchase
  • DIY
  • Recommended
Better than it has been
This store which was great when it first opened 20 years ago declined in cleanliness and product availability starting about 10 years ago, lately there seems to be an effort to improve the store. Less out of stock items, less garbage laying around overall, and an effort to maintain the improvements. Only if most of the bilingual signage and product labeling would be reduced so it's not such a chore to figure out what something does or fits.
by
  • Verified Purchase
  • DIY
  • Recommended
NOT SO GREAT STORE EXPERIENCE
ASSOCIATES NEED TO GET MORE TRAINING BEFORE THEY ARE LEFT ON THEIR OWN TO SERVICE CUSTOMERS.
by
  • Verified Purchase
  • Pro
  • Recommended
Great experience
Associates are always helpful, knowledgeable and courteous.
by
  • Verified Purchase
  • Recommended
Always a pleasure to shop. Knowledgeable associates, friendly cashiers.
If you get a chance, see associate Fred Romano. He knows his stuff, does not give a lot of fluff, is reassuring in keeping you focused on completing your job.
by
  • DIY
  • Recommended
Great store
Very friendly and helpful staff! They go above and beyond to help customers.
by
  • Verified Purchase
  • Pro
  • Recommended
Dog feces on floor
This store allows PERSONAL dogs inside. (I am NOT referring to SERVICE dogs here). Recently, a customer's medium size PERSONAL dog defecated on the floor in the aisle, making a major disgusting mess, and forcing me to divert around with a cart weighing over 350 pounds! I like dogs, but sorry...they do not belong everywhere...certainly not in retail establishments...Lowe's is just across the street, and I have never had to evade dog feces in their store...DISGUSTING!
by
  • Verified Purchase
  • DIY
2 found this review helpful
nice seletion of products
clean store easy to navigate nice selection of products
by
  • Verified Purchase
  • DIY
  • Recommended
good store new employees good overall experence
nice experience knowledgeable staff ease of isles.
by
  • DIY
  • Recommended
Quick in and out on a busy holiday weekend
I needed to go to the Home Depot for work, which is usually the store we use locally for our maintenance supplies. I am familiar with the store, so knew which area of the store to go to for my purchases. Every department had working associates that always asked if I need any assistance. If yes, they directed me to exactly where aisle and where on the aisle along with answering my questions on a certain product I was purchasing.
by
  • Pro
  • Recommended
Found what I was looking for
It was great how I found everything I was poking for
by
    • Recommended
    Home Depot
    The store was clean and the associates that assisted me were courteous and helpful. There was a skid of fence posts in front of the empty shelf and after getting the associate he was very helpful in opening the items I needed and I was able to make my purchase and leave.
    by
    • Verified Purchase
    • DIY
    • Recommended
    I found everything I needed.
    The store was clean. Associates are very helpful however home depot need more associates.
    by
      • Recommended
      Great people very nice and knowledgeable
      Very good in the paint section was very helpful very friendly nice made good suggesting
      by
        • Recommended
        Helpful store!
        I come here often and thank you! Store is stocked well and many times associates spend extended amounts of time to help you out
        by
          • Recommended
          Clean and Friendly
          Tony in the electrical department is extremely knowledgeable and helpful.
          by
          • DIY
          • Recommended
          Excellent Store and Friendly Store Associates filled with knowledge
          This Home depot always has what I'm looking for and the store associates are always around to help and go above and beyond.
          by
          • DIY
          • Recommended
          The Home Depot store is my "go to" store for both personal and professional needs!
          This store always has what I need for both my home as well as for my pest control business. The associates are always friendly and knowledgeable. I have never had a bad experience!
          by
          • Pro
          • Recommended
          Excellant Store
          The store is clean, well organized and well staffed. I know where everything is and I am glad that they keep the store relatively static in terms of its stock. There is nothing more frustrating than to know where everything is in a store only to find out that the stock has been rearranged. Home Depot in Newburgh NY has a friendly and helpful staff which makes shopping there a pleasure.
          by
          • Pro
          • Recommended
          Showing 1-30 of 441 reviews

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