#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)587-6162
Tool & Truck Rental(503)587-6168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3021 Cherry Avenue Ne
Salem, OR 97301
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Customer Store Reviews

  • 4.7 out of 465 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
The employees working at the Cherry Ave. store in Salem are consummate professionals. Unlike the...
The employees working at the Cherry Ave. store in Salem are consummate professionals. Unlike the competitor store located in Keizer Station, the employees here are not condescending to customers. Whenever I shop at this store, employees are polite and respectful. Rather than condescend, they are informative and willing to educate professionally.
by
  • Verified Purchase
  • Recommended
Frequently out of stock on items and service is subpar
Frequently out of stock on items and service is subpar
by
  • Verified Purchase
Friendly staff in paint department. Service was fast , knowledgeable and friendly. Recommend it !
Friendly staff in paint department. Service was fast , knowledgeable and friendly. Recommend it !
by
  • Verified Purchase
  • Recommended
This store is awesome and everyone is very nice and prices are fantastic!
This store is awesome and everyone is very nice and prices are fantastic!
by
  • Verified Purchase
  • Recommended
Employees are friendly and willing to help. When asked if there was a plumbing expert on hand the...
Employees are friendly and willing to help. When asked if there was a plumbing expert on hand the manager knew exactly who to call. He came right away and helped me find the plumbing parts I needed. Store was clean.
by
  • Verified Purchase
  • Recommended
Yes the store is always very clean, Easy access to the store. Workers are friendly and helpful
Yes the store is always very clean, Easy access to the store. Workers are friendly and helpful
by
  • Verified Purchase
  • Recommended
The equipment department (gentleman) was excellent. He took time to understand my project and su...
The equipment department (gentleman) was excellent. He took time to understand my project and suggest the correct equipment to utilize for the yard project. Marcus in the Window Department knows his stuff!!
by
  • Verified Purchase
  • Recommended
I always say that if you cant find it at home depot - you dont need it! I go to this store onceo...
I always say that if you cant find it at home depot - you dont need it! I go to this store onceor twicea week and some days I go 2-3 times. Always the same awesome people!!!! Almost every single employee knows where absolutely everything is!
by
  • Verified Purchase
  • Recommended
Very pleasant visit. The paint department personnel were very friendly and very helpful and so wa...
Very pleasant visit. The paint department personnel were very friendly and very helpful and so was the cashier. I went in not knowing where to get started and was able to find someone to help me with all the questions I had to make better decisions on what items to purchase.
by
  • Verified Purchase
  • Recommended
good people, prices and product.
good people, prices and product.
by
  • Verified Purchase
  • Recommended
Great place to learn and shop. The sales persons are well informed and help without being asked. ...
Great place to learn and shop. The sales persons are well informed and help without being asked. You can always find a sales associate.
by
  • Verified Purchase
easy in an easy out, great customer service store clean isles wide and everyone friendly prod...
easy in an easy out, great customer service store clean isles wide and everyone friendly products easily found
by
  • Verified Purchase
  • Recommended
Monica, Paul, and Fred should be recommended for their above normal service, help, and tolerance....
Monica, Paul, and Fred should be recommended for their above normal service, help, and tolerance. My handyman and I were somewhat anxious to get our multiple and varied list of needed renovation items fulfilled. They went beyond their normal way of being helpful to get us where we needed to be with multiple departments involved.
by
  • Verified Purchase
  • Recommended
Clueless employees (in the evening) who will NOT offer help of any kind. It's a job and I show up...
Clueless employees (in the evening) who will NOT offer help of any kind. It's a job and I show up for work attitude
by
  • Verified Purchase
1 found this review helpful
My fridge died. I have diabetes and need refrigeration. I saw Bret..Appliance manager..at N Sal...
My fridge died. I have diabetes and need refrigeration. I saw Bret..Appliance manager..at N Salem store. I told him what I needed and he not only found me a perfect match that was in stock..he matched the price to my budget needs. After being given delivery dates a full week away by everywhere else...Bret guaranteed next day delivery. He spent a lot of time helping me and was unfailingly kind...hard working...helpful. I would do business with him again any time and I highly commend him and the folks at N Salem Home Depot for being courteous and attentive.
by
  • Verified Purchase
  • Recommended
We have been remodeling our home and have found this store to be friendly and helpful.
We have been remodeling our home and have found this store to be friendly and helpful.
by
  • Verified Purchase
  • Recommended
Well organized store. Friendly customer service.
Well organized store. Friendly customer service.
by
  • Verified Purchase
  • Recommended
This store is by far one of the nicest and friendlest stores Homedepot has!!
This store is by far one of the nicest and friendlest stores Homedepot has!!
by
  • Verified Purchase
  • Recommended
The Home Depot store has excellent service with their costumers. They where very cordial with me,...
The Home Depot store has excellent service with their costumers. They where very cordial with me, and my wife, and the employees provide great service, each one in their unique way.
by
  • Verified Purchase
  • Recommended
Just purchased a roof from Home Depot today. Kevin Spillman provide excellent customer service. ...
Just purchased a roof from Home Depot today. Kevin Spillman provide excellent customer service. Home Depot is our go to store!
by
  • Verified Purchase
  • Recommended
I would like to write this review specifically for an employee who really went above and beyond t...
I would like to write this review specifically for an employee who really went above and beyond to help me while shopping. While in the store today and most days I usually can't get an employee to acknowledge me. Irina however, immediately saw me, came over to me and asked if I needed any help. Irina took me exactly where I needed to go and helped me save a lot of time. She was very friendly and polite! I appreciate employees at any store like Irina! Thank you!
by
  • Verified Purchase
  • Recommended
I always have a really good experience in this store. Everyone is really friendly, knowledgeable ...
I always have a really good experience in this store. Everyone is really friendly, knowledgeable and helpful. It is really easy to find someone to help you out unlike some of the other stores I have been in.
by
  • Verified Purchase
  • Recommended
very friendly staff
very friendly staff
by
  • Verified Purchase
  • Recommended
Just went in to return a product that was defective. the return counter clerk was helpful and eff...
Just went in to return a product that was defective. the return counter clerk was helpful and effecient. Found another product that did the job which was this purchase.
by
  • Verified Purchase
  • Recommended
This store always has the materials I go in to look for and the employees are very knowledgeable ...
This store always has the materials I go in to look for and the employees are very knowledgeable in the areas they work in. I always have very good experiences when I shop at this Home Depot.
by
  • Verified Purchase
  • Recommended
Friendly service especially in gardening where Debi C. is the friendliest, most helpful customer ...
Friendly service especially in gardening where Debi C. is the friendliest, most helpful customer service rep I've seen in a long time.
by
  • Verified Purchase
  • Recommended
I get some great directions to everything I was looking to purchase. I am very happy with this pa...
I get some great directions to everything I was looking to purchase. I am very happy with this particular Home Depot!!!
by
  • Verified Purchase
  • Recommended
I am very disappointed in Home Depot with their Veterans Policy that they only give Veterans disc...
I am very disappointed in Home Depot with their Veterans Policy that they only give Veterans discounts now to active duty veterans. I have always been given a veterans discount up until today. Veterans served 24 hours a day seven days a week not only on certain holidays. I will miss shopping that this particular Home Depot because the store has always been well stocked, helpful employees. But I will not be shopping this store or any other Home Depot because of this policy change.
by
  • Verified Purchase
1 found this review helpful
The item I wanted said it was in stock online (10 of them) and it wasn't in stock at the store. I...
The item I wanted said it was in stock online (10 of them) and it wasn't in stock at the store. I wanted a Honeywell 16x20x4 inch furnace filter. Trip was a waste of time.
by
  • Verified Purchase
Great customer service from three employees: Jerry, Patty and Debbie.
Great customer service from three employees: Jerry, Patty and Debbie.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 465 reviews

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