#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(509)826-8262

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

920 Engh Road

Omak, WA 98841

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 346 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (346)
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Showing 1-30 of 346 reviews
Sales associates, Jana and Michelle were tops!
If it weren't for the associates, I'd be lost. They provide excellent help.
by
    • Recommended
    Great Store
    A very clean and bright store with very friendly staff.
    by
      • Recommended
      good visit
      The person who helped me did a great job. She was able to talk me in to a stove I was not quite sure about. Now I'm glad I purchased it.
      by
        • Recommended
        Shopping at Home Depot
        I was most impressed with the employees that were assisting the displaced folks due to the fires in and around the Omak area. Way to go Home Depot!
        by
        • DIY
        • Recommended
        love the pro desk!
        We love coming to this store and checking out threw tonya at the pro desk! She is always smiling and very helpfull.
        by
          • Recommended
          Good Experience
          Store is well organized and the staff is knowledgeable and friendly. Always a good experience
          by
          • DIY
          • Recommended
          great people to assist you!
          Each time I walk in the store, I'm always greeted by someone. The checkers, Rosie, is great. Always friendly and willing to go the extra mile to make sure I found what I was looking for.
          by
          • Pro
          • Recommended
          Great Customer Service!
          I am not a professional contractor. We lost our home in a forest fire last year and are rebuilding much of it ourselves and learning as we go. The staff at Home Depot have been extremely helpful in going above and beyond the call of duty in helping us figure out how to get things done. I'm very thankful for the staff at my local Home Depot.
          by
          • DIY
          • Recommended
          best associate
          Misael was so helpful and pleasant . He helped me select the lumber , made sure I approved of each piece . He made sure I got what I wanted and was happy to help me . He then loaded my truck in a way the load would ride well . He should be in charge of customer service
          by
          • DIY
          • Recommended
          Poor Management with inadequate ability to provide customer with "in stock" items without pre-ordering
          Omak Store advertises items are "in stock" but don't let that fool you, it really means first come first serve, if you really need something that is in stock we suggest you pre-order it oh yes pre-pay for it so that you can be assured that in the 2-3 weeks it will take the inept store management to actually get your "in stock" items on the shelf for you to pick up. Unless of course you pay in full and have a large enough order then they will completely bare the entire stores shelves to accommodate even if the products they have "in stock" doesn't even complete the order. What kind of sense does that make. I have been told previously when I had a large order that I could not deplete the "in stock" product if it did not complete my entire order, therefore I had to order it and wait for the entire shipment to come in. But today when I went in to pick up a dozen decking boards to finish a small deck project they had them all reserved for a far larger order. I am beyond confused and irritated at the lack of management. I will not be purchasing anymore items from Home Depot-Omak. Just cause you are a large corporation in a small town doesn't mean you can treat people like that.
          by
          very nice store and great staff
          this store is well staffed and all the products are easy to find and well stocked Also this store is very clean and very plesant to shop in
          by
          • DIY
          • Recommended
          Good people, seems quite the turnover in people, good store
          The layout is fine. The plants outside seem to be wilting.
          by
          • DIY
          • Recommended
          Omak Home Depot is great
          I have always fount the staff at Omak extremely helpful and friendly. I do wish they had a rental department though.
          by
          • DIY
          • Recommended
          Great Store experience
          I like being able to walk into a store and the associates know exactly where products are. This actually made my "quick trip" quick! I also noticed the Veteran parking out front and that was such a good feeling, to know our men and women who have served our country are being treated with some respect. Sometimes it takes just a simple gesture to make a person feel appreciated. Thank you, Home Depot.
          by
          • DIY
          • Recommended
          Great store experience!!
          I needed to purchase an air conditioner for my house. My significant other instructed me to buy the cheapest and smallest air conditioner. The store associate walked me through how to choose an air conditioner based on room size and btu's. Very helpful information and it gave me the information I needed to realize smallest and cheapest was not going to work for us and choose the air conditioner best suited for our purpose.
          by
            Awesome employees
            Super knowledgeable employees. Very helpful. Arne and Danial, great guys
            by
            • DIY
            • Recommended
            cashier got me in and out faster then I expected
            Cashier in garden was very helpful she got me in and out the store in no time I didn't expected to I was very stressed out about my sprinklers system leakage through out my lawn over flown of water. I needed gloves and a digging bar asap and she pointed me out the right direction Highlighted name says Elizabeth
            by
              • Recommended
              The associates are ALWAYS VERY friendly and eager to help. It's wonderful that everyone has knowledge of the entire store.
              It's always a pleasurable visit. T he associates are ALWAYS VERY friendly and EAGER to help. If they aren't sure of something they will always ask for help from another associate and stay and learn the answers regarding the product. The cleanliness of the restrooms are always very clean I have never been in it when it wasn out of toilet tissue or paper towels. Everyone treats you like a friend. The only thing I don't appreciate is asking on the survey if you are of Hispanic or Latino origin!! Aren' we in America Where the question should be are you of Caucasian origin?? Other than that little pet peeve we are very happy purchasing things at Home Depot.
              by
              • DIY
              • Recommended
              1 found this review helpful
              Great!
              All of the associates were very friendly and helpful
              by
              • DIY
              • Recommended
              Had a very satisfying experience at the Omak store today. The sales associate was extremely helpful and we purchased exactly what we needed.
              We purchased the mirrors we wanted that I had previewed online and then had an associate help us to order window blinds for our new home. She was wonderful and it was a very positive experience.
              by
                • Recommended
                like shoping at the depo the store staf is the best
                im disabled and i need direct help the staff always helps me find what im looking for and loads it in my suv
                by
                • DIY
                • Recommended
                Very friendly associates.
                An associate greeted us as we came in and gave my son a popsicle. Told us they were having a free bbq for Memorial Day and pointed us towards it. They had all the plants I was looking for and were cheaper than the other stores in town. Cashier very friendly.
                by
                • DIY
                • Recommended
                customer service
                I prefer to spend my money in locally owned stores however the customer service of 90% of the employees and some of the deals influence me to share my money between the box stores and the locals.home depot price matches at this store without reservation. The customer service by mid and upper level management is what keeps me coming back!
                by
                • DIY
                • Recommended
                The employee'sneed to finish what they started and not go off doing something else and not try to sell something that they will use once .
                POOR HELP when needed and employee's do not finish what started when they are helping you
                by
                • DIY
                • Recommended
                return made easy
                When visiting the omak store in Washington state. Service is great, staff are friendly and make the shopping experience painless. Thanks to the employees at the Omak WA store
                by
                  • Recommended
                  Good Experience
                  This is a good store with good associates. Very helpful.
                  by
                    • Recommended
                    21" Yard Machine Push Mower with Bagger
                    Wasn't sure about the type of push mower I wanted to purchase, but the store associate helped me make the decision with his knowledge of all mowers carried. I purchased one that was boxed and it was a piece of cake to put together; very good directions included.
                    by
                    • DIY
                    • Recommended
                    Garden Center Experience
                    Visit at the store was to purchase a composter tumbler. Store associate was very helpful with me locating it and had great knowledge of the product.
                    by
                    • DIY
                    • Recommended
                    Always a Pleasure!
                    We have shopped with Home Depot a lot in the last couple of years, building a shop and renovating our home. We usually find whatever we need at HD. We also have bought new appliances over the past two years. The first item was damaged so it was sent back. The second one was not working properly so we returned it but this time we had to buy a newer model and all was well.The staff worked with us very well throughout our dealings. I feel however, that they should have upgraded us for nothing extra as they were out of the sale items after trying twice. The place is clean and very knowledgeable staff where need be. I could spend a whole weekend shopping at HD!! Any shop free cards? :)
                    by
                      • Recommended
                      Happy purchase
                      The store was clean the associates were very nice and helpful we went to buy a shed and were shown many options product was in great shape built easy and we love it
                      by
                      • DIY
                      • Recommended
                      Showing 1-30 of 346 reviews

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