#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(419)528-4004

Rental Center

(419)528-4010

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

2000 August Dr

Mansfield, OH 44906

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Customer Store Reviews

  • 4.7 out of 465 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Showing 1-30 of 465 reviews
Girl behind paint counter was so friendly and helpful. Educated me about new products available a...
Girl behind paint counter was so friendly and helpful. Educated me about new products available and well as showed me displays. GREAT JOB!!!!
by
  • Verified Purchase
  • Recommended
My favorite place to shop especially when I need tools!
My favorite place to shop especially when I need tools!
by
  • Verified Purchase
  • Recommended
Good experience at this store with very helpful store workers. If the don't have the answer, they...
Good experience at this store with very helpful store workers. If the don't have the answer, they will get one for you.
by
  • Verified Purchase
  • Recommended
I like this store because it's out of the way and easy to navigate the parking lot - lots of spac...
I like this store because it's out of the way and easy to navigate the parking lot - lots of space. Also, I must commend Home Depot for reserving specific parking spaces for veterans. Excellent idea.
by
  • Verified Purchase
  • Recommended
Plenty of knowledgeable employees that are happy to help. Now a-days a smile goes a long way, and...
Plenty of knowledgeable employees that are happy to help. Now a-days a smile goes a long way, and there are a lot of happy people in this store. I have been in other H.D. stores, and this one by far exceeds the friendliness that other stories lack.
by
  • Verified Purchase
  • Recommended
First time that I've needed to buy bolts, nuts and washers, so I wasn't aware that there were bag...
First time that I've needed to buy bolts, nuts and washers, so I wasn't aware that there were bags on the isle until Jim asked if I needed any help since he had helped me the previous day. He saw I had bolts, washers and nuts in my hands and handed me a plastic bag from a roll of bags I hadn't noticed was attached higher up on the wall above me. I was close to the floor, so maybe that is why I hadn't noticed them. Maybe if the bags were orange, it would have been more noticeable, but at my age a lot goes unnoticed.
by
  • Verified Purchase
  • Recommended
An excellent Home Depot with friendly staff, clean and well-stocked. We love coming here with th...
An excellent Home Depot with friendly staff, clean and well-stocked. We love coming here with the whole family and "creating home".
by
  • Verified Purchase
  • Recommended
I was able to get everything I needed today due to the very helpful, and friendly employees. Sto...
I was able to get everything I needed today due to the very helpful, and friendly employees. Store is clean, and nicely stocked with a variety of everything you need.
by
  • Verified Purchase
  • Recommended
very friendly staff
very friendly staff
by
  • Verified Purchase
  • Recommended
the store manager is allays available when I have a problem
the store manager is allays available when I have a problem
by
  • Verified Purchase
  • Recommended
The store was very clean. Employees I spoke with were very knowledgeable about products I purchas...
The store was very clean. Employees I spoke with were very knowledgeable about products I purchased and the versatility of them. I will definitely be returning to the Ontario Home Depot.
by
  • Verified Purchase
  • Recommended
I found my experience at Home Depot very positive. Yes the store is clean, the employees very fr...
I found my experience at Home Depot very positive. Yes the store is clean, the employees very friendly and helpful. Actually had several of them take me to where i needed to go and helped me find what I was looking for. Will be my new first stop
by
  • Verified Purchase
  • Recommended
When needing an explanation on an item or locating it I can always depend on finding an associate...
When needing an explanation on an item or locating it I can always depend on finding an associate, department manager and even store manager Dan. He seems to be available if I request to talk with him.
by
  • Verified Purchase
  • Recommended
The store is consistently clean and the staff are friendly and know how to get you help if they a...
The store is consistently clean and the staff are friendly and know how to get you help if they aren't an expert in the matter that you need help with. What I particularly like is that there is ALWAYS cover for the return desk. If someone isn't there, the other cashier next to it is able to take care of it and they can't miss you when you approach the counter. There isn't a big turnover in staff either, so It is nice to see familiar faces even if it just to say hello.
by
  • Verified Purchase
  • Recommended
We just redid our kitchen. Wayne Mangers, kitchen designer, helped us choose the best layout. He...
We just redid our kitchen. Wayne Mangers, kitchen designer, helped us choose the best layout. He is awesome. We send people to him when we can. Even when in the store we have people go see him and show them pictures of our design by Wayne. He was great with helping pick out our countertops too. He is best, by far. Thank you Wayne From Greg and Sherri Woodall
by
  • Verified Purchase
  • Recommended
The store manager always seems to be available when I need help with a special problem
The store manager always seems to be available when I need help with a special problem
by
  • Verified Purchase
  • Recommended
very good service...jim (in home and garden) was awesome, as was troy, the mgr
very good service...jim (in home and garden) was awesome, as was troy, the mgr
by
  • Verified Purchase
  • Recommended
while trying to find a replacement part for a Delta faucet store manager Dan took time to go onli...
while trying to find a replacement part for a Delta faucet store manager Dan took time to go online and make sure the replacement part was the correct one
by
  • Verified Purchase
  • Recommended
Very helpful and friendly staff!
Very helpful and friendly staff!
by
  • Verified Purchase
  • Recommended
I recommend this store because of some of the great employees that work there. They are friendly...
I recommend this store because of some of the great employees that work there. They are friendly and always willing to help. One of the employees, Betty Brown actually saved our purchase of floor tiles by interceding for us when there arose a problem. She worked hard and straightened everything out for us. This is called going over and above. Employees like Betty make Home Depot a store that I will continue to give my business to!
by
  • Verified Purchase
  • Recommended
associates go above and beyond to help find items at check out and returns
associates go above and beyond to help find items at check out and returns
by
  • Verified Purchase
  • Recommended
I visited the Mansfield store this week and wanted to share my AMAZING experience. I am painting...
I visited the Mansfield store this week and wanted to share my AMAZING experience. I am painting my son's bedroom in an Ohio State theme so I had to get some painting supplies to get my project started. Kelly in the paint department was very attentive with answering all my questions and giving me some really great tips for my project. From the time I walked in the store until I checked out I was greeting with friendly associates and customer serviced. It was an amazing experience!
by
  • Verified Purchase
  • Recommended
Jim went above and beyond my expectations!
Jim went above and beyond my expectations!
by
  • Verified Purchase
  • Recommended
The store has some good employees and some worthless ones. Unfortunately, I've come across some ...
The store has some good employees and some worthless ones. Unfortunately, I've come across some worthless ones. It seems the younger ones have the "I don't care" attitude or they want to argue with you. Too bad 'cause Home Depot has the potential to be a really good place to shop. It's the worthless ones who make you wish you had gone someplace else.
by
  • Verified Purchase
My experience at this store has always been great! All the associates are friendly and helpful, b...
My experience at this store has always been great! All the associates are friendly and helpful, but one employee who really stands out in a great way is Betty G!! Merry Christmas Betty G!
by
  • Verified Purchase
  • Recommended
Associates were very friendly and helpful. Make us feel you are very important.
Associates were very friendly and helpful. Make us feel you are very important.
by
  • Verified Purchase
  • Recommended
This store has a clerk that works there that is the nicest and MOST helpful retail clerk I have e...
This store has a clerk that works there that is the nicest and MOST helpful retail clerk I have ever had .She goes out of her way to be very very helpful! Her name is Alexandria!
by
  • Verified Purchase
  • Recommended
I always go to the Ontario Home Depot the store is always clean and the employees there are very ...
I always go to the Ontario Home Depot the store is always clean and the employees there are very helpful in finding what you need . The employees in the department are very knowledgeable of the products that I am looking to purchase.
by
  • Verified Purchase
  • Recommended
With small exception everyone has been very helpful and kind. That goes from the store manager d...
With small exception everyone has been very helpful and kind. That goes from the store manager david berger I believe his name is, to this lady name judy who went above and beyond the call of duty in helping me. By the way the store manager sold me a echo leaf blower/ vaccum, that I love.
by
  • Verified Purchase
  • Recommended
The store manager and associates goes the extra mile to help even if item is in different depart...
The store manager and associates goes the extra mile to help even if item is in different department that means a lot to me saving time,
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 465 reviews

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