#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(508)987-2402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
99 Sutton Avenue
Oxford, MA 01540
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Customer Store Reviews

  • 4.5 out of 292 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (292)
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Showing 1-30 of 292 reviews
Great Store Experience
The store was neat and clean, associate was helpful and friendly overall great experience.
by
  • Pro
  • Recommended
Great store experience.
It was a great experience shopping at the Oxford store and the cashier and associate who loaded my car for me was excellent.
by
  • DIY
  • Recommended
Excellent staff. The people I spoke with knew what I was trying to accomplish and steered me in the right direction
The store was clean and the staff very helpful, especially the ladies at the paint counter
by
  • Verified Purchase
  • Recommended
Love this store
Everyone is so helpful. Got paint and paint supplies at a recent visit. Got wood and deck staining supplied today.
by
  • DIY
  • Recommended
Excellent Store
I am always working on a project. Mostly my house. So I am always running to Home Depot for something. Now that my son owns a house I'm there even more. I find the store to be well stocked and the service to be friendly and helpful.
by
  • DIY
  • Recommended
Associates were very informative as to purchasing an exterior door, very knowledgeable about product.
Associates extremely helpful with purchase of exterior door and handle. Also, mentioned about use of storm door as well. We have since decided to go back and purchase storm door.
by
    • Recommended
    extreamly helpful staff
    the store was very clean and the staff is always helpful every time i go in and i go a lot
    by
    • Pro
    • Recommended
    Great Experience. Best customer service experience!
    Great Paint Department Extremely Friendly and helpful. Val the cashier is amazing every time I go to the store. She is a true asset to Home Depot
    by
    • DIY
    • Recommended
    Simply the Best
    I travel extra to visit this store. The associates are excellent and the store is clean and organized. I feel at home there and it is a pleasure to do business with this Home depot. Contrary to the Auburn Store, which i refuse to visit.
    by
    • Pro
    • Recommended
    Alert cashier is a pretty thorough detective!
    I don't know their names. but two associates were on task and helpful. I went to purchase a cordless Milwaukee 4-1/2" angle grinder and grinding/cutting wheels. One associate and I both noted the angle grinder box had been opened and was a little beaten up. We glanced inside and saw the angle grinder, two guards and a screw-in handle. He also directed me to the grinding/cutting wheels. At the checkout, the cashier noted the condition of the box and opened it up. As she read the contents description on the box, we realized the spanner was missing from the box. She summoned the first associate who went to see if there was another angle grinder in the box. Not finding one, he brought a separately packaged spanner and included it at no cost. This is exactly what I would have expected as the fair way to handle such a situation.
    by
    • DIY
    • Recommended
    good store / can be better
    Good Rick B was great , a big help, lots of great info.
    by
    • DIY
    • Recommended
    Very helpful associate
    An associate named Marcia was very helpful today at my first visit to the Home Depot on my own. I am a young, somewhat inexperienced, woman so I was a little intimidated and worried that I wasn't going to be able to get the help I needed. I'm building my boyfriend a work bench for his birthday. Marcia spotted me loading 2x4s into my cart and immediately volunteered to help me. She then cut up the plywood I was buying for me and did a great job. A few minutes later she spotted my down another aisle looking at pegboard and helped me decide what size to buy, she also brought me to the aisle that had the pegboard accessories and gave me some great advice on what to buy. She really went above and beyond, I felt like I had my own personal shopper. Checkout went smoothly and a young man who worked there helped me load my truck, however he told me that he couldn't help me secure the items in my truck which was disappointing and frustrating. Around 10 minutes later an older gentleman who worked there saw me struggling and helped me out, which was greatly appreciated.
    by
    • DIY
    • Recommended
    Great Store and Service
    Great Store and Service.Have never had any issues with products or service.Great Job!!
    by
    • DIY
    • Recommended
    home depot
    Enjoy going to Home Depot its like our second home.
    by
    • DIY
    • Recommended
    good time as usual
    every thing easy to find as usual in and out with ease
    by
    • DIY
    • Recommended
    Never had a bad experience!
    Whenever I go to the Oxford store, I usually come out satisfied. Friendly, helpful and very attentive staff.
    by
    • DIY
    • Recommended
    1 found this review helpful
    Appliance Purchase
    Chelsea - Sales Associate was fabulous. She assisted with the selection of the microwave and provided recommendations on quality of the product. She answered all our questions with clear and concise answers.
    by
    • Pro
    • Recommended
    Excellent service
    Customer service is the best , always. And I go there often
    by
    • DIY
    • Recommended
    great store
    Workers are always very helpful and pleasant to deal with... Cannot say that about there other store in Auburn...Will always go to Oxford.
    by
      • Recommended
      store was easy to navigate and great customer service
      We needed help with our purchase and the store associate was right on it-definitely will go back to this store
      by
      • DIY
      • Recommended
      Every product is easy to find
      I shop here very often and all the products are very easy to locate. There are more than enough associates to help you with the products. Keep up the good work Home Depot.
      by
      • Pro
      • Recommended
      Great Store
      The store was clean. All but one of the things I needed was in stock. I like the garden shop very much.Thank You.
      by
      • DIY
      • Recommended
      Service/returns Desk
      You might want to inform your workers that customers come first. I stood at the front desk to make a return for 4 to 5 minutes while a woman sat and painted her apron. Seriously. Painting flowers on an orange apron shouldn't come before waiting on a customer. Someone else finally came over and helped me. She never even acknowledge my presence. There was a manager standing right there near her, helping another customer. Even he didn't have her look up or nudge her or anything.
      by
      • Verified Purchase
      • DIY
      Very happy with our local store
      We often go to Home Depot even if we don't have anything we need just to look around. Love the design ideas, just looking at displays, etc. Nice to not get harassed but associates are there if we need them.
      by
      • DIY
      • Recommended
      Fencing and gardening supplies
      The Oxford, Ma. store is well organized and staff always helpful and friendly. Frequent store often.
      by
      • DIY
      • Recommended
      Great experience
      Always a good experience.. Associates are very knowledgeable and helpful.
      by
      • DIY
      • Recommended
      great store experience
      everything in the store is easy to find. theassociates are always there to help
      by
        • Recommended
        Another Good Stop at HD
        Store was very clean, the personell very knowledgeable. I've always had a good experience at this location.
        by
        • Pro
        • Recommended
        FABULOUS STORE - FANTASTIC EXPERIENCE!!
        I arrived at the store and was immediatley greeted by KOBBY, a GREAT GUY, who was more than helpful! Every aspect of my trip to the Depot was satisfying. If it were otherwise, I would be on here BLASTING away at the Depot and or the associate. No way! This cat KOBBY was RIDICULOUSLY helpful! What a great trip to HD today. Thank you KOBBY, JENNA too . . . I Shall Return!
        by
          • Recommended
          Store is Great!
          Always have great luck making purchases at this store. usually my weekend trip over there. everyone is helpful,if I cant find something, someone is quick to help.
          by
            • Recommended
            Showing 1-30 of 292 reviews

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