Reviews for Park City #4415

The Park City store is great for being able to find someone who knows what I want or can call and find someone for me. I visit quite a few Home Depots around the area but I keep coming back to Park City for ease and convenience but mostly for the customer service and care. My cat loves it too!

Friendly employees that were extremely helpful!!

Isles are way too crowded with extra and surplus merchandise. The store is in a permanent state of clutter and it makes navigating the isles unpleasant

I have been 5 times into the stores and all those times there is always long bed carts blocking me from getting wood floor and tiles and no employees is never available to moved those long bed away from blocking I had to squeeze in to teach for the tile And the wood floors

The app makes it super easy to find what I need. All the associates are so nice. Other stores don’t have the same atmosphere as the park city Home Depot does.

Lee in doors, windows and mill work knows his stuff and is very helpful.

Very friendly and very quick to help you !! Thanx so Much -- Store is always clean - Found what we needed

Store is convenient, but lacks most employees helping you, or even saying hello.

Be careful if you need appliance delivery. We paid for them to take the washer and dryer away but the pick up men said they were own a tight time schedule and that our machine would take too long to take apart. The also tole my 73 year old husband that he should haul down the stairs and leave it on the street. Then they left the new appliances in our living room because the old ones were still in the laundry room. We talked to Derrick, a manager, and two other managers whose names I don not remember and the sales associate. All of then promised to call the delivery company and help us get the appliances picked up. NONE of them called us back. We had to go to the store, in person twice, and finally we got helped. But we had to live with a two washer and two dryers in our little condo for 5 days. It was a terrible experience, made worse by the fact that when we would call the store and ask for a manager, it would take 15 minutes before the operator could get on to answer. And, when finally one of the managers talked to the delivery company and set up a pick up, he forgot to fill out a special form and they were NOT going to pick up the appliances, luckily we found that error.

Awesome store, employees are always ready to answer your questions.

Extremely friendly associates. They are always available and willing to help, as well as make suggestions

The location is beautifully landscaped. The store is well organized and clean. The staff is very helpful and cheerful!

Awesome experience. If you ever shop there and need assistance, ask for Macy. She goes above and beyond to help guests

I visit this store 3 to 4 times a month. Most of the clerks know me. I like the fact that the store has so many retirees who just want to stay busy. They are helpful and knowledgeable, and best of all happy.

Let me preface this with the fact that I have shopped at Home Depot in other states and had great experiences. I have now shopped at the Park City location maybe five or six times. Tonight was a very underwhelming experience. I waited for over 45 minutes in Lumber for help with a few cuts of some boards I wanted to pick up for a project this weekend. After speaking to a few Home Depot workers, and even calling the store on my mobile phone to ask someone to come back to Lumber, no one ever showed. I left, and when I got home and unpacked what I had purchased, the checkout clerk failed to give me the last bag containing some bolts and other hardware that I purchased. This particular store is an hour away as I live in Wyoming. I will go to my local lumber store and save the pain.

Would like to reconcile Scott for his assistance checking out this weekend!

If you are closer to another store and need help, go there, This store due to the area has very few skilled employees, and they are over taxed trying to cover for the ones that don't know anything. They do however keep it stocked well(have the product if you can get someone to get it for you) It is not their fault, this area really does not have the quality of workers to hire, they have lazy kids that they are having to pay way too much just to show up. The store always appears to be cluttered and hard to get down the aisles, The few skilled employees they have are very helpful.

We came in late to find a new Frig and both Jody and Brian .Came to our Needs to find a special sized frig.They had one on order in about 15 minutes. Great. job Thanks Milk Lady

I special ordered carpet. The day before the scheduled install I found out from the install company that there was no carpet. When I was finally contacted by Home Depot I was told that the carpet was never actually ordered and that it was not coming. They were NOT helpful in ANY way. I am now six weeks behind schedule with no carpet ordered and they didn’t even refund the entire amount. I am beyond upset with the park city Home Depot.

Terrible company. Lack of management. General disinterest.

this store could use more associates

A very good friendly helpful store to shop

After special ordering items, the Millwork specialist Lee took the time to walk me to the aisles and assist with finding my carryout items I had purchased along with my special order items.

Fast fun and friendly. My favorite place to shop.

Came in to look at items on a busy weekend for our home remodel. Store associates were friendly and helped in our search. Some of our questions and needs were beyond the expertise of some associates, however those individuals assisted to the best of their knowledge until a specialized associate was available.

Great customer service on a consistent basis.

Derrick was the nicest and most informed sales person my wife and I have ever had the pleasure to work with. He made our shopping experience exceptional.

The associates are friendly and helpful. I am always able to find someone easily to help me. I found the items I was looking for easily.

Great products and great people. Always helpful and friendly!

I had a very positive experience at this store recently. Nacy, a very friendly and personal cashier, was helpful in getting a barcode on my large barrel planter when I was checking out. She also asked me about what I was going to be working on with the items I was purchasing and when I told her it was for a fundraiser for my son's school, she gave me a very generous discount.