#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)577-2004
Tool & Truck Rental(281)577-2010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
23575 Us Highway 59
Porter, TX 77365
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Customer Store Reviews

  • 4.6 out of 516 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
Good sales lady named Maria
Love my new lawn equipment
by
    • Recommended
    Associate ghosted me
    I needed help with getting a key made. The employee pointed out proceeded to continue walking away as I followed. This employee seemed to move fast out of sight to get to the other end of the aisle. After I reached the end, saw the person go down another aisle. When I got to that aisle seconds later, employee was gone.
    by
      Over crowded aisles
      Home Depot is very cluttered and aisles are so congested with product that many of the large items cannot be moved out down the aisles. The main aisles are so cluttered that it is difficult to walk around the store especially when you have a shopping cart. And forget having someone helping you to load your items. You're going to be waiting a while. But I guess you don't have to care when you're the only game in town.
      by
        Great Service
        Always get great service when dealing with Home Depot. I find it hard to find someone knowledgeable at other home improvement or hardware stores.
        by
          • Recommended
          Customer Service
          Linda at customer service was extremely awesome and kind.
          by
            • Recommended
            Rude employees
            Employees are not willing to help and the store was a mess.
            by
              Excellent management staff!
              Miriam (Manager) and Angela (Assistant Manager) were professional and truly committed to providing exceptional service.
              by
                • Recommended
                Excellent Service
                I had a very satisfying experience. The service was great. I was helped to get a credit card. So I could buy a much needed washing machine.
                by
                  • Recommended
                  Great job
                  I like shop at home depot because aesy to find what i looking for.frice is good.
                  by
                    • Recommended
                    Just want to appreciate a great employee!
                    Jane at returns in the Porter Texas store. You made my transaction a breeze and always with a smile and lots of kindness. Thank you.. Melissa F
                    by
                      • Recommended
                      Excellent service and expertise
                      We received exactly what we needed after we shopped at this location in Porter. The service was exceptional from Linda at the check out and from Jennifer in the paint department. Also, we asked some employees for suggestions to help with a project and they had good ideas and pointed us to the correct area in the store to get what we needed.
                      by
                        • Recommended
                        Customer service
                        Gigi was great with helping me with a faucet
                        by
                          • Recommended
                          Employed were very helpfull
                          The store in Porter Tx is very helpful
                          by
                            • Recommended
                            cashiers on Saturday
                            There were pty registers on Saturday which is the most popular day. Some lines were 7 or more
                            by
                              Friendly staff
                              Was in a hurry the minute I walked in was greeted and asked if I needed help employee led me straight to what I needed and got in and out thanks
                              by
                                • Recommended
                                Great place to shop for home improvement in the North Houston area
                                The store is always busy and always stocked well and employees are always helpful with finding items and project advice.
                                by
                                  • Recommended
                                  Porter Home Depot is the BEST IN TEXAS
                                  Randy goes above & beyond to help customers. He picked out everything to remodel by bathroom & it is beautiful!!! He is so kind & helpful. Porter Home Depot is the best! Don’t go to Humble Home Depot, they are terrible!!! If you need help at Porter Home Depot, ask for Randy! Friendly service with a smile
                                  by
                                    • Recommended
                                    Great plant selection
                                    Although I didn’t find the plant that I was looking for, I was able to find one that suited my needs.
                                    by
                                      Exceptional customer service
                                      I was a customer at this store and had the pleasure of being assisted by Angela (Assistant Manager) and Heather (Gardening).The service they provided exceeded my expectations and went beyond what's expected of employees. This store is GREAT because of employees like Angela and Heather!
                                      by
                                        • Recommended
                                        Great salesman
                                        We were looking for a washer and Coach was extremely knowledgeable and helpful!!
                                        by
                                          • Recommended
                                          Easy shopping
                                          Can't get easier than shopping online and picking up at the Porter Home Depot.
                                          by
                                            • Recommended
                                            People
                                            Found someone in the ile to ask questions to
                                            by
                                              • Recommended
                                              Outstanding employee
                                              Shanta At check out went above and beyond with her help.
                                              by
                                                • Recommended
                                                Self cashiers, what's next, do we have to start unloading trucks next?
                                                I'm sick to death of being my own cashier, if I have to, how about not stopping people at the door, you want me to cut down on your manpower bills, guess you should trust people.
                                                by
                                                  Worst store ever.
                                                  Shelves are bare and in disarray in lumber, and the employees are dreadful. They mostly act like they hate their jobs and won't help you when asked. I won't be back.
                                                  by
                                                    Excellent customer service
                                                    Our cashier Ruthie was excellent and helpful!
                                                    by
                                                      • Recommended
                                                      Customer Service
                                                      I was in self check out looong line but Tami came and grabbed many of us to check out with them. Great job ladies
                                                      by
                                                        • Recommended
                                                        Great Customer Service desk
                                                        The customer service desk is always great!
                                                        by
                                                          • Recommended
                                                          porter
                                                          All I needed was a small $2 dollar item and Tami was so great getting me done quick. Allowed me to check out at refund desk.
                                                          by
                                                            • Recommended
                                                            Communication is just not there!
                                                            After placing the order, the store fails to answer questions over the phone about the delivery status and, reps would leave you holding on the phone line until you give up and hand up the call ! I made large orders within 7 days however, I didn’t receive the proper communication from the store reps when needed !
                                                            by
                                                              Showing 1-30 of 516 reviews

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