#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(360)394-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
21750 Market Place, Nw
Poulsbo, WA 98370
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 374 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (374)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 374 reviews
I requested last minute assemble and these folks actually took the time and helped me out. Patien...
I requested last minute assemble and these folks actually took the time and helped me out. Patient and excellent service at this store. 5 stars
by
  • Verified Purchase
  • Recommended
Poulsbo Home Depo is always a great experience with helpful and knowledgeable employees.
Poulsbo Home Depo is always a great experience with helpful and knowledgeable employees.
by
  • Verified Purchase
  • Recommended
First rate service in a friendly environment.
First rate service in a friendly environment.
by
  • Verified Purchase
  • Recommended
Who ever manages this store is great leader. The staff here are the absolute best in service and...
Who ever manages this store is great leader. The staff here are the absolute best in service and humor.
by
  • Verified Purchase
  • Recommended
The kids workshop is located in front of the back loading dock and blocks the entire lumber aisle...
The kids workshop is located in front of the back loading dock and blocks the entire lumber aisle. Cashiers go to lunch, with a long line of customers waiting. Carts are always out in the parking lot, bring your own, from the parking lot when you arrive. Stock may be out, and you can not get more down from the top shelve. Store is overwhelmed on a Saturday morning. Not enough clerks, the few there are running around useless. No management in sight. Cluster of merchandise blocking the aisles.
by
  • Verified Purchase
1 found this review helpful
Needed a new lawnmower. Picked out two models I wanted to look at on-line, saw that the Poulsbo s...
Needed a new lawnmower. Picked out two models I wanted to look at on-line, saw that the Poulsbo store had them in stock. Went to Poulsbo, selected one, and bought it. Attentive staff completed the sale expeditiously.
by
  • Verified Purchase
  • Recommended
The associates at this store are consistently polite, helpful and pleasant!
The associates at this store are consistently polite, helpful and pleasant!
by
  • Verified Purchase
  • Recommended
Very friendly staff, clean layout and helpful people! Great prices too
Very friendly staff, clean layout and helpful people! Great prices too
by
  • Verified Purchase
  • Recommended
Lumber and material marked plainly and clearly with all the choices I would need. Didn't feel li...
Lumber and material marked plainly and clearly with all the choices I would need. Didn't feel like a stranger more like a well known customer.
by
  • Verified Purchase
  • Recommended
This is my go to for any of my handyman jobs. Lumber, plumbing, electrical, very seldom is what I...
This is my go to for any of my handyman jobs. Lumber, plumbing, electrical, very seldom is what I need is out of stock.
by
  • Verified Purchase
  • Recommended
There are many associates in this store that are helpful, polite and respectful- Abbey in Contrac...
There are many associates in this store that are helpful, polite and respectful- Abbey in Contractor sales and Darrell "trip" are 2 that are consistent in their excellent customer service!
by
  • Verified Purchase
  • Recommended
I shop in Seattle and Bellevue and Issaquah and have had a project going in Poulsbo this month. T...
I shop in Seattle and Bellevue and Issaquah and have had a project going in Poulsbo this month. The staff is available, helpful and efficient. They don't act like they are put out when you ask them a question. They are like the Les Schwab of Big Box Home Stores.
by
  • Verified Purchase
  • Recommended
Mitchel was very helpful at customer service
Mitchel was very helpful at customer service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Tammy in the paint department puts lots of extra work in to make sure her customers are satisfied...
Tammy in the paint department puts lots of extra work in to make sure her customers are satisfied with their paint purchases!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
the customer support in the appliance area is fully staffed, available, knowledgeable and friendl...
the customer support in the appliance area is fully staffed, available, knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
This Home Depot has a great lumber department the guys working there keep the lumber full and cle...
This Home Depot has a great lumber department the guys working there keep the lumber full and clean, I had at one time bought a marked down 4x8 ply wood that was bent from the rain and the man still cut it so it would fit in my car I do not have a truck anymore. The gardening department I love now that I'm retired I have the time to watch the birds and the bees work my garden I love it ,thank you To all that make it happen.Allen
by
  • Verified Purchase
  • Recommended
Since relocating to the area, the local store has shown itself to shine when compared to experien...
Since relocating to the area, the local store has shown itself to shine when compared to experiences in San Diego. Employees are consistently friendly, helpful, and knowledgeable, or they go out of their way to find another associate proficient in the area of my question.
by
  • Verified Purchase
  • Recommended
In the world and culture of Home Depot, the Poulsbo store stands out. Wonderful people, great ser...
In the world and culture of Home Depot, the Poulsbo store stands out. Wonderful people, great service and an amazing selection. Just moved from Edmonds where their two local Home Depots are severely understaffed. Their few employees are overworked and totally overwhelmed. The Poulsbo store has renewed my faith in Home Depot
by
  • Verified Purchase
  • Recommended
The people that work in this store are always helpful, no matter how busy they might be. If I ask...
The people that work in this store are always helpful, no matter how busy they might be. If I ask about the location, they will take me to it as often as not. I can always find what I need at this store.
by
  • Verified Purchase
  • Recommended
If you want customer service talk to the women at HD they truly know what service means
If you want customer service talk to the women at HD they truly know what service means
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This Home Depot is wonderful to visit. I have always had personal help when needed, and am usuall...
This Home Depot is wonderful to visit. I have always had personal help when needed, and am usually delighted with the access to cashiers and check out machines in a timely manner. The guy in Lighting is really knowledgeable about the array of new light bulbs out there, and how the pricing is controlled in regions served by the electric grid. The people in the kitchen remodel area are fabulously helpful. Our countertop project was professional, on time and within budget through Home Depot, and we are very happy with the granite selection we had through the affiliated companies Home Depot works with. The installers were artists and very professional. Home depot has also always had the products we have needed for just about every garden solution, as well. This Home Depot has wonderful parking, and is near lots of other useful businesses. So, in summary, it is in a great location, has excellent staff, and is well-run.
by
  • Verified Purchase
  • Recommended
Carol and Jessica were great at customer service Jessica rang up my items while Carol went and go...
Carol and Jessica were great at customer service Jessica rang up my items while Carol went and got my order and took my order to the pro loading zone and loaded it in my car GREAT service from Both of them.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Fantastic customer service today by the young man in the garden center. He went above and beyond ...
Fantastic customer service today by the young man in the garden center. He went above and beyond to help me find a couple of items. I'd had a long workday and this was a great way to end it. It's so nice to run into such amazing, helpful employees!
by
  • Verified Purchase
  • Recommended
Very good purchasing experience with knowledgeable assistance ,
Very good purchasing experience with knowledgeable assistance ,
by
  • Verified Purchase
  • Recommended
LJ and Nelson are Awesome always helpful
LJ and Nelson are Awesome always helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
It's a good store.I find what I'm looking for most of the time..
It's a good store.I find what I'm looking for most of the time..
by
  • Verified Purchase
  • Recommended
Always able to receive help from the PRO Desk. Assistants throughout the store are quick to help.
Always able to receive help from the PRO Desk. Assistants throughout the store are quick to help.
by
  • Verified Purchase
  • Recommended
"Shop Here." Especially if shopping for flooring or carpets. The employee helpfully listened to w...
"Shop Here." Especially if shopping for flooring or carpets. The employee helpfully listened to what carpet I describing and helped me find it while being helpful and honestly pleasant with the smile. No Zombies working here.
by
  • Verified Purchase
  • Recommended
I attended the "Do-It-Herself" workshop at the Poulsbo location. Upon entering the store, I was g...
I attended the "Do-It-Herself" workshop at the Poulsbo location. Upon entering the store, I was greeted by friendly employees, and guided to the workshop. I made a s'mores tray. Andy was super helpful taking the time to demonstrate how to safely use the tools. During the process, I learned how to use a Ryobi Nail Gun. I definitely recommend the class, and the store.
by
  • Verified Purchase
  • Recommended
products easy to find, help was awesome going above and beyond friendly very helpful both men and...
products easy to find, help was awesome going above and beyond friendly very helpful both men and women I interacted with
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 374 reviews

Nearby Stores

10991 Silverdale Way Nw

Silverdale, WA 98383

6.68 mi

Tool & Truck Rental

(360)337-4210

Pro Service Desk

(360)337-4204

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

1335 N 205th St

Shoreline, WA 98133

15.00 mi

Pro Service Desk

(206)546-7835

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

11616 Aurora Ave N

Seattle, WA 98133

15.23 mi

Tool & Truck Rental

(206)361-3404

Pro Service Desk

(206)361-3427

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm