#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(617)689-0302
Tool & Truck Rental(617)689-0308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
465 Centre St
Quincy, MA 02169
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Customer Store Reviews

  • 4.6 out of 329 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (329)
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Showing 1-30 of 329 reviews
Cashier Eileen was especially pleasant and helpful.
We went to purchase spray paint and a hand tiller. Both products were easy to find and cashing out was pleasant and easy.
by
  • DIY
  • Recommended
clean, friendly, helpful, knowledgeable and in stock: store looked and functioned great
seems like this store has new life....to me at least, a marked improvement on all levels. Thanks to all who made this store clean, pleasant and efficient!
by
  • DIY
  • Recommended
Clean & Friendly atmosphere
This store is always clean and always employees around to answer questions and help you find what you need. I don't go anywhere else for my home improvement needs!
by
  • Pro
  • Recommended
Toro Timemaster lawnmower
Picked up a Toro Timemaster lawnmower after doing research on it for months. The box is large, heavy and hard to manage. Upon assessing the situation, I realized I would need assistance. Just then an Associate stopped and asked if I had any questions. I said yes, how will I ever get this thing into my vehicle? He smiled and said "we'll take care of that" . He assisted me getting the box onto a cart which he provided. A different associate at the register processed my Veteran discount, and both he and the lead cashier (who had to approve the discount) took a moment to thank me for my service to the country, a very nice touch. He then called an associate out front to assist me in loading the box onto my vehicle. Overall it made my purchase quick and painless.
by
  • Verified Purchase
  • DIY
  • Recommended
Unprofessional
go to any other location but this one...horrible service and attitude.
by
    2 found this review helpful
    jeff in hardware
    Jeff in hardware should be general manager of your Northeast operations. I'm a retired professional and he has manager in his blood.
    by
      • Recommended
      Horrible experience in the equipment rental department.
      Horrible experience in the equipment rental department. Very rude and nasty associate. He should not be working with people. He's enough to scare you away from the store for good!!! Over charged for rental also.
      by
      • DIY
      easy shipping trip
      Came to buy sand paper, left with a power sander. The price was amazing and associates were very helpful.
      by
        • Recommended
        Helpful, too helpful
        Sometimes the wide availability of product and very helpful associates can mar an otherwise excellent experience. I was looking for one item - a replacement battery for my Ryobi tools. I found it, but had some questions. Enter Mr. Helpful. After several minutes, I felt like I knew the entire inventory of items that met my need. And in a range of prices from ~$15 to ~$150! What I felt was, the associate was trying to upsell and eventually produced the exact item I came in for in a clearance pack. My experience is tempered because the associate also tried to see if he could replace the item under a damaged battery replacement program. So, with the investment of several minutes and ~$15, I did end up with what I came in for. By the way, I rated the associate high; he was doing his job.
        by
        • DIY
        • Recommended
        great store
        The young lady the check me out on the hand held device was out standing. she got me in and out and was very help full. That is the first time I have seen someone use one of them. I will definitely be coming back to your store.
        by
        • Pro
        • Recommended
        Wonderful cashier and sales associates
        I could not be any more pleased by the help I received in the lawn and garden area. Not only was Damian extremely pleasant on such a busy day, but he went out of his way to ensure that I received assistance in loading my car. Who said chivalry is dead?
        by
        • DIY
        • Recommended
        Friday Morning Shop
        2 associates at 815am at outside. stood waiting for me to walk 30 feet away and write down the sku to landscape bricks. I stood there in my polo shirt freezing. I walk back, associate says he found it. Um hello? Communication? How come I had to over to get sku, why couldn't he walk over to tell me he found sku?
        by
        • Pro
        Great store experience
        Store associates very approachable, very helpful . Quick checkout.
        by
          • Recommended
          Great Store for Paint
          In the paint department Jay was extremely helpful, knowledgeable and friendly. He was very aware of customer service and was able to multi-task effectively. Also the store manager was visible and available and making sure that we were being taken care of.
          by
          • DIY
          • Recommended
          I was pleased to find exactly what I was looking for.
          All employees I was in contact with were knowledgeable and helpful and had a pleasant demeanor.
          by
          • DIY
          • Recommended
          Excellent Experience
          Home depot is the kind of stores that provide you of what you need when you need both online and offline. There are enough staff to answer your questions, they are patient and knowledgeable. overall, you've gotta go there to know there.
          by
          • Pro
          • Recommended
          excellent and more
          Store is excellent amd associates are extremely helpful
          by
          • DIY
          • Recommended
          Clean, well stocked, helpful employees, good prices.
          The store is very clean. Employees are always helpful and polite. Has everything you may need and if not, you can order it and receive it fast.
          by
          • DIY
          • Recommended
          YOU NEED MORE EXPERTISE IN THE STORE.
          The employees should stock shelves at night. many time the aisles are closed and you can't get your item. Employees should do less socializing and more work.
          by
          • DIY
          Great customer service
          The products were easy to located. The customer service was outstanding couldn't ask for better service.
          by
            • Recommended
            Pleasant shopping experience.
            I'll be back shortly. I was very impressed with the products and employees.
            by
              • Recommended
              Eager and outgoing
              The associate was helpful in leading me to the right direction of the tools that I was looking for
              by
              • DIY
              • Recommended
              quaility people
              from the moment you walk in there are folks to greet and help locate items, love this place
              by
              • DIY
              Great place to buy ANYTHING!
              Very helpful workers. Found everything I was looking for. Very clean and bright.
              by
              • DIY
              • Recommended
              I like Home Depot
              Good service and a clean store. I recommend this store to my friends.
              by
                • Recommended
                Good prices and good selection
                Always have had a good experience with the store. Very clean. Easy to navigate
                by
                • Pro
                • Recommended
                by
                  • Recommended
                  by
                    • Recommended
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 329 reviews

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