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Filter Reviews By:Rating, Profile, Gender, Age (329)
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Showing 1-30 of 329 reviews
May 31, 2015
Cashier Eileen was especially pleasant and helpful.
We went to purchase spray paint and a hand tiller. Both products were easy to find and cashing out was pleasant and easy.
by
DIY
Recommended
May 28, 2015
clean, friendly, helpful, knowledgeable and in stock: store looked and functioned great
seems like this store has new life....to me at least, a marked improvement on all levels. Thanks to all who made this store clean, pleasant and efficient!
by
DIY
Recommended
May 27, 2015
Clean & Friendly atmosphere
This store is always clean and always employees around to answer questions and help you find what you need. I don't go anywhere else for my home improvement needs!
by
Pro
Recommended
May 27, 2015
Toro Timemaster lawnmower
Picked up a Toro Timemaster lawnmower after doing research on it for months. The box is large, heavy and hard to manage. Upon assessing the situation, I realized I would need assistance. Just then an Associate stopped and asked if I had any questions. I said yes, how will I ever get this thing into my vehicle? He smiled and said "we'll take care of that" . He assisted me getting the box onto a cart which he provided. A different associate at the register processed my Veteran discount, and both he and the lead cashier (who had to approve the discount) took a moment to thank me for my service to the country, a very nice touch. He then called an associate out front to assist me in loading the box onto my vehicle. Overall it made my purchase quick and painless.
by
Verified Purchase
DIY
Recommended
May 26, 2015
Unprofessional
go to any other location but this one...horrible service and attitude.
by
2 found this review helpful
May 23, 2015
jeff in hardware
Jeff in hardware should be general manager of your Northeast operations. I'm a retired professional and he has manager in his blood.
by
Recommended
May 22, 2015
Horrible experience in the equipment rental department.
Horrible experience in the equipment rental department. Very rude and nasty associate. He should not be working with people. He's enough to scare you away from the store for good!!! Over charged for rental also.
by
DIY
May 11, 2015
easy shipping trip
Came to buy sand paper, left with a power sander. The price was amazing and associates were very helpful.
by
Recommended
May 11, 2015
Helpful, too helpful
Sometimes the wide availability of product and very helpful associates can mar an otherwise excellent experience. I was looking for one item - a replacement battery for my Ryobi tools. I found it, but had some questions. Enter Mr. Helpful. After several minutes, I felt like I knew the entire inventory of items that met my need. And in a range of prices from ~$15 to ~$150! What I felt was, the associate was trying to upsell and eventually produced the exact item I came in for in a clearance pack. My experience is tempered because the associate also tried to see if he could replace the item under a damaged battery replacement program. So, with the investment of several minutes and ~$15, I did end up with what I came in for. By the way, I rated the associate high; he was doing his job.
by
DIY
Recommended
May 10, 2015
great store
The young lady the check me out on the hand held device was out standing. she got me in and out and was very help full. That is the first time I have seen someone use one of them. I will definitely be coming back to your store.
by
Pro
Recommended
May 8, 2015
Wonderful cashier and sales associates
I could not be any more pleased by the help I received in the lawn and garden area. Not only was Damian extremely pleasant on such a busy day, but he went out of his way to ensure that I received assistance in loading my car. Who said chivalry is dead?
by
DIY
Recommended
May 1, 2015
Friday Morning Shop
2 associates at 815am at outside. stood waiting for me to walk 30 feet away and write down the sku to landscape bricks. I stood there in my polo shirt freezing. I walk back, associate says he found it. Um hello? Communication? How come I had to over to get sku, why couldn't he walk over to tell me he found sku?
by
Pro
Apr 29, 2015
Great store experience
Store associates very approachable, very helpful . Quick checkout.
by
Recommended
Apr 27, 2015
Great Store for Paint
In the paint department Jay was extremely helpful, knowledgeable and friendly. He was very aware of customer service and was able to multi-task effectively.
Also the store manager was visible and available and making sure that we were being taken care of.
by
DIY
Recommended
Apr 27, 2015
I was pleased to find exactly what I was looking for.
All employees I was in contact with were knowledgeable and helpful and had a pleasant demeanor.
by
DIY
Recommended
Apr 26, 2015
Excellent Experience
Home depot is the kind of stores that provide you of what you need when you need both online and offline. There are enough staff to answer your questions, they are patient and knowledgeable.
overall, you've gotta go there to know there.
by
Pro
Recommended
Apr 25, 2015
excellent and more
Store is excellent amd associates are extremely helpful
by
DIY
Recommended
Apr 23, 2015
Clean, well stocked, helpful employees, good prices.
The store is very clean. Employees are always helpful and polite. Has everything you may need and if not, you can order it and receive it fast.
by
DIY
Recommended
Apr 14, 2015
YOU NEED MORE EXPERTISE IN THE STORE.
The employees should stock shelves at night. many time the aisles are closed and you can't get your item. Employees should do less socializing and more work.
by
DIY
Apr 13, 2015
Great customer service
The products were easy to located. The customer service was outstanding couldn't ask for better service.
by
Recommended
Apr 12, 2015
Pleasant shopping experience.
I'll be back shortly. I was very impressed with the products and employees.
by
Recommended
Apr 11, 2015
Eager and outgoing
The associate was helpful in leading me to the right direction of the tools that I was looking for
by
DIY
Recommended
Apr 6, 2015
quaility people
from the moment you walk in there are folks to greet and help locate items, love this place
by
DIY
Apr 4, 2015
Great place to buy ANYTHING!
Very helpful workers. Found everything I was looking for. Very clean and bright.
by
DIY
Recommended
Mar 23, 2015
I like Home Depot
Good service and a clean store. I recommend this store to my friends.
by
Recommended
Mar 15, 2015
Good prices and good selection
Always have had a good experience with the store. Very clean. Easy to navigate