#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)226-4063
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1200 Churn Creek Rd
Redding, CA 96003
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Customer Store Reviews

  • 4.6 out of 461 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (461)
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Showing 1-30 of 461 reviews
This location consistently provides excellent customer service. Convenient, fair prices, and has ...
This location consistently provides excellent customer service. Convenient, fair prices, and has what I'm looking for.
by
  • Verified Purchase
The Home Depot store in Redding serves the community. There would be a BIG hole if they weren't ...
The Home Depot store in Redding serves the community. There would be a BIG hole if they weren't there. I do handyman work and shop there three or four times a week.....sometimes that many times in one day! I like being able to see what's available and purchase what I see on the shelves. I do a lot of different things and so it is quite helpful to see and touch the available choices while looking at the prices. I often find things or ways of doing things that I didn't know were available.
by
  • Verified Purchase
  • Recommended
Large store with lots of different items for sale. Staff is friendly and helpfull.
Large store with lots of different items for sale. Staff is friendly and helpfull.
by
  • Verified Purchase
  • Recommended
Great customer service and the employees actually know what they are talking about on home improv...
Great customer service and the employees actually know what they are talking about on home improvement things
by
  • Verified Purchase
  • Recommended
The store has nice helpful people that help you throughout the store and are nice and encourageing
The store has nice helpful people that help you throughout the store and are nice and encourageing
by
  • Verified Purchase
  • Recommended
We went to home depot looking for a water softener. Nate answered all of our questions regarding ...
We went to home depot looking for a water softener. Nate answered all of our questions regarding the water softner and filter. Elias was quick to bring the water softner down for us and place it our cart. Both were very kind and patient. Fife was also there helping. Nice to know we can find helpers when needed.
by
  • Verified Purchase
  • Recommended
I shop here for all my home improvement needs. Always find what I need and employees are nice. Ea...
I shop here for all my home improvement needs. Always find what I need and employees are nice. Easy to find what I need and the lines to pay are quick.
by
  • Verified Purchase
  • Recommended
Always happy with the service. Armando was patient, even though he was passing by and seemed busy...
Always happy with the service. Armando was patient, even though he was passing by and seemed busy, he helped us with the items we had by scanning and giving us prices.
by
  • Verified Purchase
  • Recommended
I shop here for all my home repair and remodeling needs. Employees are always nice and ready to h...
I shop here for all my home repair and remodeling needs. Employees are always nice and ready to help.
by
  • Verified Purchase
  • Recommended
Employees are friendly and always happy to help. The online ordering and pick up has gotten much ...
Employees are friendly and always happy to help. The online ordering and pick up has gotten much better.
by
  • Verified Purchase
  • Recommended
While waiting to check out with 4 items (wanting my veterans discount), I watched the lady employ...
While waiting to check out with 4 items (wanting my veterans discount), I watched the lady employee at the self check out island joking and having a good time with 2 contractors as they checked out numerous items. She scanned every item for them and when handed cash inserted each bill in the machine for them for payment. Then the trio went on to thoroughly review the receipt while joking and having a good time. She bagged each item for the two males in their late 30s as I waited for her assistance. After they left, she came to assist me with my 4 items which I only needed her to key in the discount. Customer service does not exist at Home Depot since they changed to the self service checkout. My first review was denied because I mentioned shopping at a competitive big box store.
by
    The store is clean and not cluttered with displays so it is easy to find what you need. The staff...
    The store is clean and not cluttered with displays so it is easy to find what you need. The staff is friendly and helpful. I was able to find everything I needed for my chain link fence project in stock.
    by
    • Verified Purchase
    • Recommended
    Amazing customer service. There is always someone to help you out. They have a great selection on...
    Amazing customer service. There is always someone to help you out. They have a great selection on things and the shelves are always stocked!!!!
    by
    • Verified Purchase
    • Recommended
    Excellent store overall. Very helpful employees!!!
    Excellent store overall. Very helpful employees!!!
    by
    • Verified Purchase
    • Recommended
    I found everything I needed very easily and the people in flooring helped me with all my issues. ...
    I found everything I needed very easily and the people in flooring helped me with all my issues. The chief cashier girl was beyond wonderful to talk to.
    by
    • Verified Purchase
    • Recommended
    This store has always provided me great service and good customer relations with the people on th...
    This store has always provided me great service and good customer relations with the people on the floor and the cash registers are very easy to use
    by
    • Verified Purchase
    • Recommended
    Store was clean. Had the products that I needed in stock. Customer Service is always excellent.
    Store was clean. Had the products that I needed in stock. Customer Service is always excellent.
    by
    • Verified Purchase
    • Recommended
    Not that there is much choice since this is the only HD in Redding but this store is mostly ok. T...
    Not that there is much choice since this is the only HD in Redding but this store is mostly ok. The stock all the normal stuff and everyone is very pleasant. Just not very fast. Don’t expect much help from the employees. Especially loading unless you’re willing to wait about 1/2 hour for someone to show up.
    by
    • Verified Purchase
    • Recommended
    Friendly helpful staff
    Friendly helpful staff
    by
    • Verified Purchase
    • Recommended
    Great to get the items you need to repair home at a fair price and also the how to's as well
    Great to get the items you need to repair home at a fair price and also the how to's as well
    by
    • Verified Purchase
    • Recommended
    Very friendly staff. Tina is a great manager and always helpful, Karen in cabinets is very knowle...
    Very friendly staff. Tina is a great manager and always helpful, Karen in cabinets is very knowledgeable, and Ashley in customer service is awesome!! Everyone is always happy to help or offer guidance. I just wish the store was bigger.
    by
    • Verified Purchase
    • Recommended
    Need more personnel in the paint section. 5 or 6 customers waiting in line the whole time I was t...
    Need more personnel in the paint section. 5 or 6 customers waiting in line the whole time I was there.
    by
    • Verified Purchase
    • Recommended
    Waited and looked for 20 minutes for help in the store to find the item I needed. Settled on al...
    Waited and looked for 20 minutes for help in the store to find the item I needed. Settled on alternate product. And then had to check myself out. No wonder everyone is buying online. Store was neat and orderly. Only one employee at self checkout. No other registers in the front of the store. Disabled parking opposite of store from lumber where there was a clerk to check you out. I pay a little more at ACE Hardware but can count on being helped.
    by
    • Verified Purchase
    You are the go to place to get what I need as a builder
    You are the go to place to get what I need as a builder
    by
    • Verified Purchase
    • Recommended
    If you have any questions your better off googling them because no one here knows anything or you...
    If you have any questions your better off googling them because no one here knows anything or you is willing to help if they do.
    by
    • Verified Purchase
    1 found this review helpful
    Changed around customer returns, currently have real people attending, guess they are going to tr...
    Changed around customer returns, currently have real people attending, guess they are going to try to self-servr that as much as possible? Checkout Stations, they have added more self-serve, they don't get a clue when lines form around the 1-2 open cashiers, and customers refuse to go to self-check? Than a an employee will step up (at Times) and offer to do the self serve with you?? get a clue Open Up the Cashiers and staff with real people!
    by
    • Verified Purchase
    • Recommended
    The employees are friendly and helpful. They answer questions, point one in the right direction f...
    The employees are friendly and helpful. They answer questions, point one in the right direction for items or take one there.
    by
    • Verified Purchase
    • Recommended
    If you are in a hurry or require assistance finding something, I would not recommend using this s...
    If you are in a hurry or require assistance finding something, I would not recommend using this store. They are often shorthanded on employees, and you cannot find adequate help. The one time that I did get an employee to assist me, I told him what I was looking for, and instead of helping me find it, he argued with me about using that particular item and instead picked out something else that I didn't want! I thanked him, put the item back and spent the next half hour finding what I came there for in the first place.
    by
    • Verified Purchase
    I'm so happy to my visit every time I purchased something. Thanks and God bless you
    I'm so happy to my visit every time I purchased something. Thanks and God bless you
    by
    • Verified Purchase
    • Recommended
    I am building planter boxes for my deck and filling them with lovely, healthy plants. I bought al...
    I am building planter boxes for my deck and filling them with lovely, healthy plants. I bought all of my materials and plants from my Redding, CA Home Depot. I would love to share pictures with you. The staff has been very helpful in guiding me to the materials I need, as this is one of my first home projects in awhile. I never feel stressed or intrusive when I shop at the Home Depot. It is a great shopping experience and it helps me add beauty to my home.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 461 reviews

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