#1 Home Improvement Retailer

Rockford #1928

4.8

out of 5

98% of customers recommend this store
Rating Breakdown
5
(558)
4
(59)
3
(15)
2
(4)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.7
The Home Depot
Contact Us
Main: (815)391-8880
Pro Desk: (815)391-6921
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 7:00am - 8:00pm
Location
6930 Argus Dr
Rockford, IL 61107

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

6.82 mi
  • 1580 W Lane Road
  • Machesney Park, IL 61115
30.83 mi
  • 3200 Deerfield Drive
  • Janesville, WI 53546
33.66 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Rockford Home Depot. We're looking forward to helping you start and finish your next project.

Whether you're looking for Husky storage or electrical supplies, your favorite hardware store has you covered. Our experienced associates can help you find the products you need for your project. We offer free pickup within 2 hours on millions of items using our Home Depot app. Shopping at your favorite hardware store has never been simpler.

At Home Depot, getting involved in our community is important to us. We support our local veterans. We are also committed to helping our customers get the job done right, with workshops on a wide variety of topics to give you the skills to complete your project.

We're here to provide the guidance you need every step of the way. Stop by soon.

Sincerely,

The Rockford Store Team

Does the Home Depot Rockford store sell Kegerators?
Shop our wide variety of beverage coolers including kegerators and wine fridges from top brands. Keep your reds and whites safe from harmful variations of temperature, light and humidity with wine coolers with advanced features such as adjustable racks, LED interior lights and UV filtered glass doors. If you’d like to create a bar experience at home or enjoy entertaining outdoors, consider one of our kegerators to keep your favorite craft brews chilled. Check out our buying guide to help you choose the right beverage cooler for your needs.

What types of refrigerators are available at the Home Depot Rockford store?
Keep your food fresh and organized with our selection of top styles and brands. For easier access to your milk, cheese and other dairy goods, choose one of our French door refrigerators, or consider a side by side refrigerator if you prefer more shelf space. If you own a business, we also carry commercial refrigerators that provide extra storage space and maximum durability, while merchandiser refrigerators allow you to beautifully display your company’s products with ease. Check out our buying guide to help you pick the perfect fridge for your home or business.

What Bathtub options are available to bath remodelers shopping at the Home Depot Rockford store?
Transform your bathroom into a relaxing home spa with an elegant new bathtub. Bathtubs are one of the main focal points of a bathroom and can completely change the room's style and functionality. Browse our large selection of bathtub options to find your perfect remodel or replacement needs. We carry a variety of styles, including freestanding, walk-in and alcove bathtubs. Give your bathroom a fresh new look with the simple addition of a new bathtub and enjoy the ultimate comfort of a tranquil spa experience at home.

What additional precautions is The Home Depot taking in light of COVID-19?
As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Does The Home Depot Rockford offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:
  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your "Order Ready" communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.8

out of 5

643 reviews
5
(558)
4
(59)
3
(15)
2
(4)
1
(7)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.7
98% Of Customers
Recommend This Store 619 of 634 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
ROCKFORD IL 45 to 54, Female
Best Prices in Town!

5.0

out of 5

The Monday before Christmas my gas water heater tanked out! I went online to all the box stores and Home Depot gave me the most bang for buck. Once I arrived, the sales associates were friendly, knowledgeable to my questions that I asked and gave me information that I didn't know about the products. So much now with gas water heaters...WIFI options now! Who knew? lol! Even down to the checkout and the loading of my purchase, they made a bad situation better. I would recommend Home Depot anytime!

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Rockford IL 35 to 44, Female
Great experience and very helpful employees

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Very helpful and very clean work environment, items were easily located

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Illinois
Great store experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The associate who assisted us with our search for items could not have been more friendly, cheerful, knowledgeable, courteous or helpful. He totally made the experience a positive one (especially as we had just come from a rival store where the assistance was zero and the overall experience less than stellar).

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65 or over, Male
Great Store

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I was very happy with the amout of time it took me too find what I wanted.

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Camp Winnebago YMCA 25 to 34, Male
Thanks!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Bart was a great help to me on this event! I am a YMCA Camp Director and needed to put a quick project together on Christmas Eve for 150 kids to hang their winter gear on. I had to move quickly to get this project done on the same day so it would be completed for our campers arrival. Bart provided his time an expertise and I was able to build 10 coat racks that were sturdy, economic, and ascetically pleasing. I'm not the worlds best carpenter so Bart pointed me towards solutions that could be done by a laymen. All the cuts/dimensions that I needed were done in the store so the only tool I needed was a drill when I returned to Camp. I could not have accomplished this professional looking project without Bart's willingness to lend a hand, offer sound advice, and weigh in with his expertise. Very helpful! The following week we received many accolades about the the coat racks and how they improved the quality and look of the program. Thanks Bart!

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Home Depot had exactly what I needed!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store was clean & well organized. The cashier was extremely helpful!

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Rockford, IL 35 to 44, Female
Awesome experience!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Great experience. All associates were friendly and extremely helpful. The associate that helped us was knowledgeable, patient, kind and answered all of our questions with confidence. We had gone to Lowe's first and had a horrible experience. No one greeted us, no one offered to help us. We stood in the appliance section for 30 mins. looking at washers and waiting for someone to help us. 3 employees were standing within 5 -10 ft of us and never even acknowledged us. Will never shop at Lowe's again or recommend them to anyone. Upon entering Home Depot we were greeted by every associate w encountered ( at least 7+). We purchased a washer and Dyson vacuum cleaner. We were in and out in less than 25 mins. Thank you Home Depot for everything you will have all our future business.

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Rockford, IL 65 or over, Female
Great Store Experience!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

I enjoyed my experience at Home Depot. The associates were helpful and the cashier was very friendly.

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Rockford 25 to 34, Male
Excellent Service. Easy Layout.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I went in to Home Depot for garage door openers. Upon entering the store, two associates were readily available after greeting me. They worked together to tell me which aisle I need to go to in order to get the garage door openers. There was a good selection to choose from. I've never been let down when shopping at Home Depot.

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Rockford, IL 65 or over, Female
Best Service!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I'm installing glass fronts on some cabinet doors. I didn't know what aisle to go to for the "glazing points" and "RTV silicone sealant". Turns out the Window section was not the correct area. However, an associate there helped me to find what I needed. He was very knowledgeable and friendly. Also, I returned an item earlier and applied to update my Home Depot card. I also purchased some gift cards, which I left behind because I was rushing. The associate who helped me called me to let me know that she had placed the cards aside for me. Honestly, Home Depot offers extraordinary service - with a smile.

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Genoa, Illinois 65 or over, Male
Purchase process went very smoothly!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

the associate was very helpful and provided accurate information.

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Rockford, Illinois 25 to 34, Male
Good Prices & Average Customer Support

3.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
3
4

Home Depot 6930 Argus Dr., Rockford, IL Review [ PROS ] - Average prices, no real discounts compared to Walmart. - Store was clean. - Average store lightning. - Items in stock. - Easy to navigate. - Little to no waiting in line. - Has a good selection of gift cards, phone cards, and extended credit card options. - Home Depot credit card has an average Interest Rate. - Home Depot credit card has numerous options that make it easy to pay bills. [ CONS ] - Home Depot credit card offering does not regularly conjoin with Chase banking quarterly discount program or Capital One quarterly discount program. - Home Depot credit card offering does not have a cash back offering. - Home Depot credit card does not have a rewards program of any kind. - Cashier's do not inspect products for damage prior to completing sale. - Cashier's are not fully trained at troubleshooting their terminals. - Cashier's use their mobile phones rather at the checkout to assist customer's rather than the store computers/registry. - Cashier's are prone to lapses in judgement and will let customer forget items they purchased. [ Side Notes ] - I have never met one person who has ever won anything from a Rockford IL customer survey. - I have never recieved a call back despite providing my telephone number / contact information to the store. - I have never received a response from a manufacturer despite posting countless customer surveys and product reviews Good and Bad. [ About Me ] - male - age 31 - I shop at: the mall, hardware stores, grocery stores, electronics stores, and general home goods stores. - I file product reviews, customer surveys, and feedback reports promptly to receive discounts. - I file product reviews, customer surveys, and feedback reports promptly to enter sweepstakes. - I use the electronic emails sent to me and regularly browse items on sale and not.

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Excellent service

5.0

out of 5

I bought a Rigid oscilating spindle sander only to find out it was missing parts and used. The packaging was dirty,parts bags ripped open and the sander was coated with sawdust. I took it back within an hour of buying it expecting difficulty in returning it but it was easy. The woman at the service counter made this whole problem forgettable, she was most helpful and professional. Good service will bring me back.

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Pecatonica IL 45 to 54, Female
Oh cashiers, where are the Cashiers!!

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
2
4
5

The store personnel are friendly and helpful , their knowledge of the products are very good as well . The store was neatly organized and clean but, when I went to check out I could not find a cashier. I had to use the self serve although they were self explanatory I expect the customer service all the way until the end of the purchase.

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Rockford Illinois 45 to 54, Female
Buying Appliances

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Home Depot was the last store for pricing and the brand I prefer for Refrigerator, electric stove and washer and dryer. the greeter at the door was friendly directed me straight to the department I wanted. I started at the back wall looking at refrigerators, moving down the row, taking photos for comparison, I found the perfect LG at the right price and immediately went to find an associate to get the order placed. both associates were helping other customers, Karen, as soon as she could, let me know she was aware I needed help and would do so as soon as she was done. I looked at washer /dryers found an Amana set I liked and a GE smooth surface stove. Prices were excellently competitive with other stores. Would have bought at Lowe's as the associate there was helpful and friendly too, But it was the BRANDS, Prices and Karen's helpful attitude that sealed the sale of all appliances. Downside the up to $450 credit was only $50 as the washer/dryer was under the price point for that promotion credit. :(

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Rockford IL 25 to 34, Male
solid experience on a snow day

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

It was early in the morning the day after a good snow storm, all associates were helpful in getting me in and out of the store. The only hang up was an item I was buying, the UPC code was not in the system. So we had to wait from someone from that area to come with one of the trays that was actually in the system. Over all I like this Home Depot

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Illinois 65 or over, Female
Very Satisfied!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We already knew what appliances we were going to purchase...we went to appliance department, were assisted right away, all of our questions were answered, and overall, it was a very satisfactory visit. We have been Home Depot customers in the past, but never big items like the appliances we purchased. We will now become "big" item customers, for sure

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Rockford Illinois 55 to 64, Female
Great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The associate offered to find my Delta Hand shower While I ran up front to get a shopping cart because I had found a great deal on a microwave too. Great associates at this store and for being on Black Friday when it is so hectic, My hat is off to all who work here. Happy Holidays everyone!

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Byron, IL 55 to 64, Female
Good Store Experience

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
4
4

The store is normally clean, but they were getting ready for Black Friday. It was kind of hectic and crazy, due to stocking shelves and getting ready for Black Friday.

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Rockford, IL 25 to 34, Male
The place to be!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Everything said to be in stock, online, was available in store! Huge selection of power tools, all kinds of tools out on display for demo. Great pricing all around, Helpful staff and associates. This is my first choice before going to any of the other competitors. Made signing up for Business Credit account very easy, and offered the money saving tips. Greatly satisfied all the way around here.

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Rocfford, IL 65 or over, Male
My Second Home: Home Depot!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

In the last few days I have been at Home Depot on at least 2 or 3 occasions. The staff were extremely courteous, knowledgeable and helpful. Annette was my cashier and was extremely pleasant and responsive to my needs. In the electrical department, Mike assisted me with a problem I could never have figured out on my own. He even made me a diagram that made the complexity of my project easy to successfully complete: without his help I would have needed an electrician. On most occasions @ HD the manager, Chad, is there and is always quite accommodating and very customer oriented, willing to assist in any way possible to make a visit there satisfying. I also appreciate that HD is so community minded in Rockford, IL, sponsoring worthy causes as well as being supportive of veterans.

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Great store

5.0

out of 5

Great service and everything well organized. Love me some home Depot. I definitely recommend this store

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rockford il 18 to 24, Female
great store and service

5.0

out of 5

Associate Availability
Store Cleanliness
5
4

The prodcuts were- easy to find and its a great place to shop.

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Rockford, il 45 to 54, Male
Easy to find what i'm looking for, employees are friendly and willing to help or find someone who can.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

store is well layed out products are easy to find isles are marked well . employees are always friendly and willing to help or find someone who can.

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Durand, Illinois 45 to 54, Female
Great Selection of merchandise

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I walked in the store for water softener salt and left with Christmas decorations. I like the selection of new merchandise, and friendliness of the associates.

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Rockford Il 45 to 54, Male
great shopping expierience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Had help immediately. Was given many options I hadn't thought of. The associate was very friendly and helped me make the correct purchase. Otherwise I would have to had come back. Nick saved me a trip back!!

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Rockford, IL 55 to 64, Female
Always helpful service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We are always pleased with the sales associates in this store.

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