#1 Home Improvement Retailer

Rockford #1928

Store Details

Contact Us
Pro Service Desk(815)391-6921
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6930 Argus Dr
Rockford, IL 61107
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Customer Store Reviews

  • 4.8
    out of 691 reviews
  • 97%recommend this product
97%
Of Customers
Recommend This Store
660 of 679 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (691)
Star Rating
Home Improvement Profile
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Showing 1-30 of 691 reviews
Tools
Great selection and price on great brand name tools
by
    • Recommended
    The shelves are stocked with excellant selections
    Returning items are easy and this is big for me since I buy product to do a job and sometimes have to return product due to a change in design.
    by
      • Recommended
      Friendly employees
      I found everything I was looking for with help from friendly employees. The cashier was very helpful. Her name is Anna Maria.
      by
        • Recommended
        Great people at this store
        Best experience and very good customer service
        by
          • Recommended
          Great employees Lousy product
          Return was flawless! Unfortunately the retuned item was not. Wall Organizer SKU 030699180264 did not hold the brooms/mops and the graphics on packaging was deceptive. Any remaining stock should be trashed
          by
            Great experience at the Rockford Home Depot
            Very friendly employees who are extremely helpful and nice. Helped me save 25% off my purchase. Helped me find what needed in the store. Greeted me on entering and wished me a Merry Christmas on my way out.
            by
              • Recommended
              Love home depot
              The staff there is friendly. The prices are always reasonable and they are a good company
              by
                • Recommended
                Great Price and Product
                I bought the Milwaukee Drill Combo at a great price. It is a workhorse and it meets my needs.
                by
                  Great service received
                  Anita was so helpful and checkout she also was very friendly not once but twice on our second trip to the Rockford store she always has a pretty smile and ready to assist
                  by
                    • Recommended
                    Annette of HOME DEPOT/Rockford, IL Nomination for Celebrity Spokesperson!
                    Home Depot is the best provider of Home Improvement supplies and tools because of 1.) Disabled Customer Courtesy (operational electric carts, and assisted SELF-SERVE checkout and cashiers). 2.) Dog friendly shopping. 3.) Superstar Annette...the most courteous, kind and memorable person to assist you!
                    by
                      • Recommended
                      Excellent cashier
                      Annette is the best cashier. so positive & enthusiastic!
                      by
                        • Recommended
                        stock in lighting
                        Stock was plentiful.
                        by
                          • Recommended
                          Great employees
                          I had the most helpful employees during this visit. We had help getting heavy items on carts. checkout was fast and we had help to get the heavy items to the car and loaded. Thank you Home Depot for a great experience.
                          by
                            • Recommended
                            Garden center
                            I was happy with the selection of plants. Anita, the checker, was very helpful when I couldn’t reach something.
                            by
                              • Recommended
                              Excellent Shopping Experience
                              Veronica was very helpful both in selecting the merchandise and thru the check out process.
                              by
                                • Recommended
                                Annette and Marilyn were wonderful - helped us sign up for a Home Depot card for our major bathro...
                                Annette and Marilyn were wonderful - helped us sign up for a Home Depot card for our major bathroom and patio renovations and advised us my husband qualified for a Veteran discount.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Home Depot is awesome!! :)
                                Home Depot is awesome!! :)
                                by
                                • Verified Purchase
                                • Recommended
                                The cashier Annette was very kind to me and my family. She made sure I received my military disco...
                                The cashier Annette was very kind to me and my family. She made sure I received my military discount and was very pleasant to deal with.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                Annette the cashier was very helpful and friendly, as always.
                                Annette the cashier was very helpful and friendly, as always.
                                by
                                • Verified Purchase
                                • Recommended
                                1 found this review helpful
                                I shopped online and it was a pleasure. Everything done in minutes
                                I shopped online and it was a pleasure. Everything done in minutes
                                by
                                • Verified Purchase
                                • Recommended
                                My experience with Home Depot is always pleasant, however, during my last trip, our Sales person ...
                                My experience with Home Depot is always pleasant, however, during my last trip, our Sales person went over and above to assist my husband and I with our purchase and took the stress out of our visit. Her knowledge and expertise was apparent. When asked, she gave expert advice, suggestions and assisted with matching our carpet & vinyl flooring perfectly! I left feeling confident knowing that we made the best choice. I can't wait for the installation! Thank you Paula Dunn!!!
                                by
                                • Verified Purchase
                                • Recommended
                                Wendy and Dawn were very helpful in finding an item for me. Wendy went above and beyond not only ...
                                Wendy and Dawn were very helpful in finding an item for me. Wendy went above and beyond not only finding the item location, but finding out the 2 in stock were in an unloaded semi, so she called the Machesney store and had them reserve the item for me. They then helped me check out the other items I had and purchase the item at the other store. They were great. Made my experience so easy. Thanks.
                                by
                                • Verified Purchase
                                • Recommended
                                This Home Depot has the best employees! Annette is wonderful. She works at the cashiers desk sh...
                                This Home Depot has the best employees! Annette is wonderful. She works at the cashiers desk she is always to cheerful and bright. She truly makes my day every time I shop. She sends me out the door with lots of cheer and makes me have a better day! The quality and pricing of material far exceeds any other store! I love our Rockford Home Depot.
                                by
                                • Verified Purchase
                                • Recommended
                                I have done a huge amount of perennial garden shopping out at the Home Depot Rockford East. I thi...
                                I have done a huge amount of perennial garden shopping out at the Home Depot Rockford East. I think I must’ve picked up at least 60 different perennials and shrubs from this location. Each and everyone of them look great when I buy them and they stay that way after I plant them. The plant lady out there does an incredible job. She’s always taking care of them, they’re getting watered and rearranged. And when I check out I get JoAnn’s smiling face along with a multitude of other ladies that you have working out there that do an excellent job. Thank you for your courtesy. CP
                                by
                                • Verified Purchase
                                • Recommended
                                The Rockford store has friendly and very helpful employees, from loading, employees on the floor,...
                                The Rockford store has friendly and very helpful employees, from loading, employees on the floor, and checkout clerks. Usually has what i need in stock, and smaller online orders are in front of store ready for pickup when i arrive.
                                by
                                • Verified Purchase
                                • Recommended
                                great pricing and courteous help
                                great pricing and courteous help
                                by
                                • Verified Purchase
                                • Recommended
                                More than anything else it's the employee base at this store that brings me back. They are the m...
                                More than anything else it's the employee base at this store that brings me back. They are the most helpful and friendly of any store in Rockford. Additionally, this store has obviously learned the value of having the riding scooters on hand for those of us who have difficulty moving around. I cannot overstate the value of these scooters. Other stores haven't learned that lesson yet and they lose sales due to this fact. There is also one food store supermarket in Rockford that has a bunch of these scooters and theirs is always the busiest food store in town.
                                by
                                • Verified Purchase
                                • Recommended
                                Always find what I am looking for through the friendly employees who are always available to assi...
                                Always find what I am looking for through the friendly employees who are always available to assist me or direct me to the area where it is located, often walking with me to make certain I have what I came in for.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-10 of 691 reviews

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