Rockford #1928

4.9

out of 5

98% of customers recommend this store
Rating Breakdown
5
(479)
4
(53)
3
(12)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.7
The Home Depot
Contact Us
Main: (815)391-8880
Pro Desk: (815)391-6921
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 7:00am - 8:00pm
Location
6930 Argus Dr
Rockford, IL 61107

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

6.82 mi
  • 1580 W Lane Road
  • Machesney Park, IL 61115
30.83 mi
  • 3200 Deerfield Drive
  • Janesville, WI 53546
33.66 mi
  • 200 S Randall Rd
  • Algonquin, IL 60102

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Rockford Home Depot. We're looking forward to helping you start and finish your next project.

No matter how complex your project may be, we're here to help you finish it. From Hampton Bay patio sets to lighting our team will get you in and out. Be sure to download our Home Depot product locator app and talk or chat with an online associate to get immediate assistance. We make DIY projects easy from every angle.

At Home Depot, getting involved in our local community is important to us. We support our local veterans. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide a lively environment mixing creativity and fun.

We're here to provide the guidance you need every step of the way. Stop by today.

Your Rockford Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Rockford hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Rockford offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.9

out of 5

553 reviews
5
(479)
4
(53)
3
(12)
2
(4)
1
(5)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.6
4.8
4.7
98% Of Customers
Recommend This Store 533 of 545 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
The customer service was fantastic and the employees at the paint desk was professionally helpful.

5.0

out of 5

The customer service was fantastic and the employees at the paint desk was professionally helpful.

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There are always plenty of employees available to help! And rarely any lines to check out.

5.0

out of 5

There are always plenty of employees available to help! And rarely any lines to check out.

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An associate by the name of Madie was very helpful in what I needed as far as landscaping rocks a...

4.0

out of 5

An associate by the name of Madie was very helpful in what I needed as far as landscaping rocks and brick. Could use more assistance thou in that department being I had to search for help.

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Do not always trust that the employees know everything about their supposed field of expertise, a...

3.0

out of 5

Do not always trust that the employees know everything about their supposed field of expertise, and maybe repeat what they are suggesting and what you are trying to accomplish especially when cutting pipes, as we had to hire a Licensed Plumber, on a Holiday Weekend, to fix the goof that Home Depot suggested, when that was NOT COMPATIBLE with our plumbing. Had to tear out part of a wall and lots of expense. Need more space for comments in other previous sections.

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Was in and out. Felt safe. Always has what I need in stock!

5.0

out of 5

Was in and out. Felt safe. Always has what I need in stock!

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I went into Home Depot to find some spray paint for my daughter's room to paint her bunkbed to ma...

5.0

out of 5

I went into Home Depot to find some spray paint for my daughter's room to paint her bunkbed to match her curtains. The greeter allowed me to bring in the curtains in a bag to ensure I got the perfect match. The paint desk employee (I can't remember her name) was patient with all of my questions and even helped me pick out a paint brush. The cashier Anna was also amazing as she had a good sense of humor and held a conversation with me. I also witnessed a customer be extremely rude to an employee and the employee handled the situation better than I ever would as he was respectful and just explained the reason for not being allowed in a certain entrance. You guys are doing an amazing job and I will definitely be back for all of my building and project needs.

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Friendly staff. In the checkout area Annette seems to always be there. She is cheerful & helpful.

4.0

out of 5

Friendly staff. In the checkout area Annette seems to always be there. She is cheerful & helpful.

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Rockford store 1928 was well organized inside and out during the COVID-19 crisis we are in right ...

5.0

out of 5

Rockford store 1928 was well organized inside and out during the COVID-19 crisis we are in right now. THANK YOU TO EVERYONE that was working on the front lines that day. Found most of the items we were looking for, except your shelves were empty for gloves and masks! Hopefully, you will continue to stock those shelves on a timely basis.

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The store always is very clean and orderly. Ed is probably the friendliest manager I have ever en...

5.0

out of 5

The store always is very clean and orderly. Ed is probably the friendliest manager I have ever encountered in a home improvement store. The rest of the staff is great also.

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Store is always clean and I always find what I'm looking for. Great and friendly staff.

5.0

out of 5

Store is always clean and I always find what I'm looking for. Great and friendly staff.

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The store is always well-stocked and clean. More than enough registers open so you don't have to ...

5.0

out of 5

The store is always well-stocked and clean. More than enough registers open so you don't have to ring yourself out. Cashier/sales associate Wendy is super friendly. If you see that she is working I would recommend talking to her if you have questions.

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I was helped by associates in the lumber and hardware sections, all 3 associates were knowledgeab...

5.0

out of 5

I was helped by associates in the lumber and hardware sections, all 3 associates were knowledgeable, helpful and friendly. And the cashier done an excellent job, was quick, kind and was friendly. Store was clean and associates were looking for customers to help.

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Every employee I talked with was helpful, but especially the employees who stayed with me and wer...

5.0

out of 5

Every employee I talked with was helpful, but especially the employees who stayed with me and were knowledgeable in finding the item I was looking for. Excellent customer service!

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The store employees are very friendly, and always willing to help answer questions.

5.0

out of 5

The store employees are very friendly, and always willing to help answer questions.

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My entire experience at The Home Depot exceeded my expectations. My specific interest was gettin...

5.0

out of 5

My entire experience at The Home Depot exceeded my expectations. My specific interest was getting some quotes for new flooring. I was greeted by Bob and it was all up hill from there. He took the time to answer all of my questions and to go through several options that I was interested in. I felt like an actual customer, not an interruption in their day.

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Customer service is always great at this location. Never have had an issue with anything at this ...

5.0

out of 5

Customer service is always great at this location. Never have had an issue with anything at this location. Recently was wandering through the store with way too many items to carry and an associate brought me a cart without asking. Sounds pretty basic but saved me a ton of time.

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Had a wonderful experience and would go back again .Wendy keep up the good work!!!! You were so f...

5.0

out of 5

Had a wonderful experience and would go back again .Wendy keep up the good work!!!! You were so friendly and helpful

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I went in looking for new appliances for my home. I was greeted with a smile by Gary in applianc...

5.0

out of 5

I went in looking for new appliances for my home. I was greeted with a smile by Gary in appliances. I was also helped by Rachel and Maverick. They were all team oriented and helped me find exactly what I needed. I would strongly recommend going to this store. They did NOT try and up-sell and helped me with my specific need. Will be visiting this store again soon!

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Employees were extremely helpful and very nice.

4.0

out of 5

Employees were extremely helpful and very nice.

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Employees were very helpful !!

5.0

out of 5

Employees were very helpful !!

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Easy to find items you need at this store. Brightly lit and very clean store environment. Persona...

5.0

out of 5

Easy to find items you need at this store. Brightly lit and very clean store environment. Personable and helpful associates are there when you need them, and they know where the items are you are looking for, so you can find them and quickly check out. The staff members really brighten your day.

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outstanding service

5.0

out of 5

outstanding service

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Nicole and the rest of the employees are always helpful !

5.0

out of 5

Nicole and the rest of the employees are always helpful !

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I found what I needed and received excellent customer service from the associate. He was very hel...

5.0

out of 5

I found what I needed and received excellent customer service from the associate. He was very helpful and knowledgeable.

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Great customer service.

5.0

out of 5

Great customer service.

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Cashier, Anna was very good t her job

4.0

out of 5

Cashier, Anna was very good t her job

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Anna was a great cashier.

5.0

out of 5

Anna was a great cashier.

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I rarely get to shop at Home Depot because of the driving distance. "Sarah" at the Rockford stor...

5.0

out of 5

I rarely get to shop at Home Depot because of the driving distance. "Sarah" at the Rockford store was very helpful and delightful.

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The store is clean, dog friendly, and the employees are generally very knowledgeable and helpful....

5.0

out of 5

The store is clean, dog friendly, and the employees are generally very knowledgeable and helpful. They routinely ask if they can assist you without the customer having to ask.

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Shout out to Rockford Illinois Home Depot.......I am doing several home projects and have visited...

5.0

out of 5

Shout out to Rockford Illinois Home Depot.......I am doing several home projects and have visited this store many times this Fall 2019.... I appreciate the helpful and friendly staff in locating the items I need. My #1 big Box Store for sure.

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