Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (285)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 285 reviews
Jun 3, 2017
Visited the garden area of Home Depot today and had questions and got assistance from three diffe...
Visited the garden area of Home Depot today and had questions and got assistance from three different employees and then had a great employee, Janice, who checked me out. Sooooo helpful.
by
Verified Purchase
Recommended
May 25, 2017
I visited this store on May 25th to find a solution to spilled gas that was creating unbearable o...
I visited this store on May 25th to find a solution to spilled gas that was creating unbearable odors in our home. I received exemplary customer service. I will always use this location for my needs!!!
by
Verified Purchase
Recommended
May 24, 2017
They listen and they help the best they can. If you looking on starting some projects, talk to Ma...
They listen and they help the best they can. If you looking on starting some projects, talk to Marty (in tool rentals) he is a rock star.
by
Verified Purchase
Recommended
May 17, 2017
Homedepot
Great customer service Blanca checked me out she was very kind.
by
Recommended
May 17, 2017
Shelia excellent in Garden shop. Bobby informed cashier in Garden
Shelia excellent in Garden shop. Bobby informed cashier in Garden
by
Verified Purchase
Recommended
May 8, 2017
The store had great selection.
The store had great selection.
by
Verified Purchase
Recommended
Apr 23, 2017
Exellent customer service
Got what I needed and will come back again soon. Keep up the great work Juan!
by
Recommended
Mar 13, 2017
Had some issue with a tiller that was repaired but that within a week I had to return it. Apparen...
Had some issue with a tiller that was repaired but that within a week I had to return it. Apparently this time the tiller has to be sent all the way to Atlanta. Today I received a call to let me know that only this week the tiller will be going to Atlanta. I call customer service to review the policy of homedepot in regards to this type of situation and I was happy neither satisfy with the respond of the customer agent
by
Verified Purchase
Feb 24, 2017
I was looking for wooden button plugs to cover holes in some furniture. I asked at the service d...
I was looking for wooden button plugs to cover holes in some furniture. I asked at the service desk, and the lady said she didn't know, but would call someone in electrical. I pointed out that this was a cabinetry item, not electrical, and she said that was the only kind of plug she knew about. I then asked an associate who said they didn't carry those, and suggested I try Pier 1, the well known hardware store. I know they have such plugs. This level of ignorance about hardware in general and about their products specifically shows a real problem with the level of personnel and training which can only be explained by a pursuit of corporate profit above any sort of customer service. I went to Lowes, asked the same question and was directed to right spot by the first person I asked.
by
Verified Purchase
DIY
Feb 13, 2017
The employees at the store are awesome! They go above and beyond to make sure the customer is sat...
The employees at the store are awesome! They go above and beyond to make sure the customer is satisfy. The had the product I was looking for a reasonable price. The associate were very friendly and helpful and the store was very organize.
by
Verified Purchase
Recommended
Jan 30, 2017
I was able to find the products I was looking for easier by Andrew's help. Tom also very helpful...
I was able to find the products I was looking for easier by Andrew's help.
Tom also very helpful to find what I need.
The store was clean and the associates was very friendly and helpful.
by
Verified Purchase
Recommended
Jan 15, 2017
Great customer service . Latice is a good and friendly person working at this store
Great customer service . Latice is a good and friendly person working at this store
by
Verified Purchase
Recommended
Jan 13, 2017
Although this store consistently has insufficient staffing (probably because of company demands f...
Although this store consistently has insufficient staffing (probably because of company demands for higher productivity), the staff are friendly and try to provide excellent service.
by
Verified Purchase
DIY
Recommended
Jan 1, 2017
Customer orientated and helpful. Also, this store offered products that were not available at oth...
Customer orientated and helpful. Also, this store offered products that were not available at other home depots. I was looking for a specific wet/dry vac and other stores closer to where I lived not only didn't have the product but I couldn't get that product shipped to them. Not sure why but this store could and had it in stock.
by
Verified Purchase
Recommended
Dec 13, 2016
One of the best stores of any kind I ever visited ,And "SWAY" make the visit more enjoyable
One of the best stores of any kind I ever visited ,And "SWAY" make the visit more enjoyable
by
Verified Purchase
Recommended
Dec 9, 2016
I have never seen the home depot i go to in candler or many others so clean and the employees are...
I have never seen the home depot i go to in candler or many others so clean and the employees are happy to see you almost just like visiting family members , i wont shop any where els for my home or businesses needs.
by
Verified Purchase
Recommended
Nov 28, 2016
was in and out quickly. Excellent customer service!
was in and out quickly. Excellent customer service!
by
Verified Purchase
Recommended
Nov 28, 2016
Great shopping experience. Customer service was EXCELLENT!
Great shopping experience. Customer service was EXCELLENT!
by
Verified Purchase
Recommended
Oct 3, 2016
Storm Doors
Bought two storm doors from Home Depot this weekend and the sales associate was so knowledgeable and helpful. I really appreciate that kind of customer service.
by
Verified Purchase
Recommended
Sep 22, 2016
Good people
Its been a good experience. People are nice they always seen visit so that saids a good thing about them
by
Recommended
Sep 8, 2016
Wonderful Staff
The Store was very clean & the Products I needed were easy to find. I was very happy with all the help I received at the paint desk. There was not a time when i was looking at other things in the store that somebody was asking me if they could help me.
by
Verified Purchase
Recommended
Aug 26, 2016
Greeat shopping adventure!
The South Blvd. HD Store has improved tremendously in every department! I love working with Andy Conrad and his store associates. They make my shopping trips easier and faster! Thank you so much for supporting Hands On Charlotte! We appreciate y'all very much!
by
Verified Purchase
Recommended
Aug 20, 2016
great do-it-urself advice
Sharon really knows the building trade and is more than willing to share her wealth of knowledge
by
Verified Purchase
DIY
Recommended
Aug 4, 2016
Great shopping experience! Very helpful and reasonable!
The store was clean and products were easy to find.
by
Verified Purchase
DIY
Recommended
Jul 29, 2016
incompetent staff
Very difficult to get in-person help in millwork department, and when you do the staff doesn't know the product line very well. Delivery department is a complete fiasco. I will not be shopping here again.
by
Verified Purchase
1 found this review helpful
Jul 22, 2016
Good store
I will definitely come back to the store all i have to say is they need to hire more employees for other nationality and Caucasian because customer service matter to me...
by
Recommended
Jul 17, 2016
Rock Star Staff
I love going into this store. The employees are always extremely helpful and go above and beyond to help me load my car and find the right tools for the job. It's very close to my house and super convenient. Thank you to the rock star staff!!
by
Recommended
Jul 12, 2016
GREAT STAFF EXPERIENCE
Staff is extremely helpful! great prices, products in stock, clean! Bob in electronics, Marty in appliances, great garden staff & Mike the Mgr! Thank You for over 10 yrs
by
Verified Purchase
Recommended
Jul 10, 2016
3646
staff was very helpful and knowledgable..great products and prices
by
Verified Purchase
Pro
Recommended
Jun 30, 2016
Great location
This location is much friendlier. I was able to get all of the supplies needed from this location.