#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(704)529-4362
Tool & Truck Rental(704)529-4368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
4750 South Boulevard
Charlotte, NC 28217
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Customer Store Reviews

  • 4.5 out of 285 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (285)
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Showing 1-30 of 285 reviews
Visited the garden area of Home Depot today and had questions and got assistance from three diffe...
Visited the garden area of Home Depot today and had questions and got assistance from three different employees and then had a great employee, Janice, who checked me out. Sooooo helpful.
by
  • Verified Purchase
  • Recommended
I visited this store on May 25th to find a solution to spilled gas that was creating unbearable o...
I visited this store on May 25th to find a solution to spilled gas that was creating unbearable odors in our home. I received exemplary customer service. I will always use this location for my needs!!!
by
  • Verified Purchase
  • Recommended
They listen and they help the best they can. If you looking on starting some projects, talk to Ma...
They listen and they help the best they can. If you looking on starting some projects, talk to Marty (in tool rentals) he is a rock star.
by
  • Verified Purchase
  • Recommended
Homedepot
Great customer service Blanca checked me out she was very kind.
by
    • Recommended
    Shelia excellent in Garden shop. Bobby informed cashier in Garden
    Shelia excellent in Garden shop. Bobby informed cashier in Garden
    by
    • Verified Purchase
    • Recommended
    The store had great selection.
    The store had great selection.
    by
    • Verified Purchase
    • Recommended
    Exellent customer service
    Got what I needed and will come back again soon. Keep up the great work Juan!
    by
      • Recommended
      Had some issue with a tiller that was repaired but that within a week I had to return it. Apparen...
      Had some issue with a tiller that was repaired but that within a week I had to return it. Apparently this time the tiller has to be sent all the way to Atlanta. Today I received a call to let me know that only this week the tiller will be going to Atlanta. I call customer service to review the policy of homedepot in regards to this type of situation and I was happy neither satisfy with the respond of the customer agent
      by
      • Verified Purchase
      I was looking for wooden button plugs to cover holes in some furniture. I asked at the service d...
      I was looking for wooden button plugs to cover holes in some furniture. I asked at the service desk, and the lady said she didn't know, but would call someone in electrical. I pointed out that this was a cabinetry item, not electrical, and she said that was the only kind of plug she knew about. I then asked an associate who said they didn't carry those, and suggested I try Pier 1, the well known hardware store. I know they have such plugs. This level of ignorance about hardware in general and about their products specifically shows a real problem with the level of personnel and training which can only be explained by a pursuit of corporate profit above any sort of customer service. I went to Lowes, asked the same question and was directed to right spot by the first person I asked.
      by
      • Verified Purchase
      • DIY
      The employees at the store are awesome! They go above and beyond to make sure the customer is sat...
      The employees at the store are awesome! They go above and beyond to make sure the customer is satisfy. The had the product I was looking for a reasonable price. The associate were very friendly and helpful and the store was very organize.
      by
      • Verified Purchase
      • Recommended
      I was able to find the products I was looking for easier by Andrew's help. Tom also very helpful...
      I was able to find the products I was looking for easier by Andrew's help. Tom also very helpful to find what I need. The store was clean and the associates was very friendly and helpful.
      by
      • Verified Purchase
      • Recommended
      Great customer service . Latice is a good and friendly person working at this store
      Great customer service . Latice is a good and friendly person working at this store
      by
      • Verified Purchase
      • Recommended
      Although this store consistently has insufficient staffing (probably because of company demands f...
      Although this store consistently has insufficient staffing (probably because of company demands for higher productivity), the staff are friendly and try to provide excellent service.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Customer orientated and helpful. Also, this store offered products that were not available at oth...
      Customer orientated and helpful. Also, this store offered products that were not available at other home depots. I was looking for a specific wet/dry vac and other stores closer to where I lived not only didn't have the product but I couldn't get that product shipped to them. Not sure why but this store could and had it in stock.
      by
      • Verified Purchase
      • Recommended
      One of the best stores of any kind I ever visited ,And "SWAY" make the visit more enjoyable
      One of the best stores of any kind I ever visited ,And "SWAY" make the visit more enjoyable
      by
      • Verified Purchase
      • Recommended
      I have never seen the home depot i go to in candler or many others so clean and the employees are...
      I have never seen the home depot i go to in candler or many others so clean and the employees are happy to see you almost just like visiting family members , i wont shop any where els for my home or businesses needs.
      by
      • Verified Purchase
      • Recommended
      was in and out quickly. Excellent customer service!
      was in and out quickly. Excellent customer service!
      by
      • Verified Purchase
      • Recommended
      Great shopping experience. Customer service was EXCELLENT!
      Great shopping experience. Customer service was EXCELLENT!
      by
      • Verified Purchase
      • Recommended
      Storm Doors
      Bought two storm doors from Home Depot this weekend and the sales associate was so knowledgeable and helpful. I really appreciate that kind of customer service.
      by
      • Verified Purchase
      • Recommended
      Good people
      Its been a good experience. People are nice they always seen visit so that saids a good thing about them
      by
        • Recommended
        Wonderful Staff
        The Store was very clean & the Products I needed were easy to find. I was very happy with all the help I received at the paint desk. There was not a time when i was looking at other things in the store that somebody was asking me if they could help me.
        by
        • Verified Purchase
        • Recommended
        Greeat shopping adventure!
        The South Blvd. HD Store has improved tremendously in every department! I love working with Andy Conrad and his store associates. They make my shopping trips easier and faster! Thank you so much for supporting Hands On Charlotte! We appreciate y'all very much!
        by
        • Verified Purchase
        • Recommended
        great do-it-urself advice
        Sharon really knows the building trade and is more than willing to share her wealth of knowledge
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great shopping experience! Very helpful and reasonable!
        The store was clean and products were easy to find.
        by
        • Verified Purchase
        • DIY
        • Recommended
        incompetent staff
        Very difficult to get in-person help in millwork department, and when you do the staff doesn't know the product line very well. Delivery department is a complete fiasco. I will not be shopping here again.
        by
        • Verified Purchase
        1 found this review helpful
        Good store
        I will definitely come back to the store all i have to say is they need to hire more employees for other nationality and Caucasian because customer service matter to me...
        by
          • Recommended
          Rock Star Staff
          I love going into this store. The employees are always extremely helpful and go above and beyond to help me load my car and find the right tools for the job. It's very close to my house and super convenient. Thank you to the rock star staff!!
          by
            • Recommended
            GREAT STAFF EXPERIENCE
            Staff is extremely helpful! great prices, products in stock, clean! Bob in electronics, Marty in appliances, great garden staff & Mike the Mgr! Thank You for over 10 yrs
            by
            • Verified Purchase
            • Recommended
            3646
            staff was very helpful and knowledgable..great products and prices
            by
            • Verified Purchase
            • Pro
            • Recommended
            Great location
            This location is much friendlier. I was able to get all of the supplies needed from this location.
            by
              • Recommended
              Showing 1-30 of 285 reviews

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