#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(863)619-2404
Tool & Truck Rental(863)619-2403
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
6335 S Florida Ave
Lakeland, FL 33813
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Customer Store Reviews

  • 4.6 out of 709 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (709)
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Showing 1-30 of 709 reviews
Kate was Great!!!
by
    • Recommended
    VERY IMPRESSED! GREAT SERVICE!!!
    I went to home depot looking for Christmas deals and was bummed that they were out of the Dewalt battery starter kit with one free tool. Garrett from power tools came over and asked if I needed help - I told him I was looking for the battery starter set. He said there was one left and took me over to the aisle and went up the ladder to get the last one for me. He asked if I needed anything else - I told him I was looking for the Band Saw as the free tool but did not see any on the shelf. He took me down another aisle, went up the ladder again and got the last band saw for me. WOW! He's the Man! Garrett could have easily told me they were out of stock, but he went out of his way and put forth the extra work to make sure I got what I was looking for. GREAT JOB - Garrett!
    by
      • Recommended
      Just Okay
      There is never an associate around to help
      by
        5 stars
        This Home Depot is very organized and everything is easier to find
        by
          Great, festive atmosphere, holiday feeling
          I got the wrong paint for this job I was doing and they made things very easy for me to return it. Thank you so much, Home Depot.
          by
            Great experience
            The manager Donna was great at helping us, awesome customer service!
            by
              • Recommended
              Awesome store
              I was able to get in out and exactly what I needed.
              by
                • Recommended
                Great Store
                This is a great store purchase what you need. I do a lot of ordering for work and they are so friendly and they make sure the items I need are made available to me for pick up.
                by
                  • Recommended
                  Holiday decor
                  I love Home Depot's holiday selections. They are wonderful. I love Halloween and Christmas. They have such a variety of gifts and decorations.
                  by
                    Mostly great customer service, with a few bad apples
                    I bought a Samsung fridge and am in love with it. The salesperson was amazing and the delivery was prompt. Only complaint is on another occasion, a different salesperson was dismissive when we asked for cabinet pricing, as if we were not worth the effort. It's okay though, because Miss Victoria stole the show with her charm and warmth. If you need a kitchen appliance, go see her!
                    by
                      • Recommended
                      Amazing customer service from Victoria!
                      Victoria is an amazing sales representative. She is courteous, attentive, friendly and overall very pleasant to work with. She made my experience at The Home Depot easy and smooth! She is definitely an asset to the company!
                      by
                        • Recommended
                        Fast and easy
                        This is a great location. I am able to get in and out with ease. It's easy to locate what youre looking for and get at a reasonable price.
                        by
                          • Recommended
                          Extremally helpful!
                          Rob in plumbing was amazing. So nice and helped me find everything I needed to fix my water line for my toilet. My water line is fixed thanks to rob explaining what I needed to do and helping get everything I needed.
                          by
                            • Recommended
                            Great store for all we ever needed !
                            Been in here many times and always had what I needed "In Stock" and have never met an employee that was not helpful, friendly and courteous to any of us as customers.
                            by
                              • Recommended
                              Staff was incrediably helpful and courtious
                              Carl, Dona, Louie were all awesome they helped me obtain the items I needed for my project. Thank you guys for being very personaible and helpful.
                              by
                                • Recommended
                                Unable to deliver to meet customer needs
                                This company could not deliver in the afternoon with a 4 day notice. They didn’t even try to assist.
                                by
                                  Good customer service
                                  Don, in the garden center was very helpful on our last trip. We were planning to simply replace a broken garden hose, but he showed us how to repair it. We bought the needed part AND the new hose for a spare.
                                  by
                                    • Recommended
                                    Great Service
                                    The product is awesome
                                    by
                                      • Recommended
                                      Great products, great service and friendly staff with great knowledge!
                                      I bought a microwave this week and am very happy with the price and results!
                                      by
                                        • Recommended
                                        Customer Service
                                        Great customer service experience, When I thought customer service was dead, Everyone was very helpful at home depot south Lakeland
                                        by
                                          Working scooters
                                          I have a heart problem that makes walking for any distance around the store hard. This store always has working scooters available. The little things typify the store! THANK YOU!
                                          by
                                            • Recommended
                                            Awesome experience
                                            Great enployees, great store. Clean, efficient and helpful.
                                            by
                                              • Recommended
                                              Refund
                                              Gave me a refund on a glass shower door that had exploded. 2 years after I had purchased the glass from Home Depot. Very Impressed with the quality of their customer service!
                                              by
                                                • Recommended
                                                Great place
                                                Great experience will be back again
                                                by
                                                  Clean store very functional.
                                                  I love this store and I visit often.
                                                  by
                                                    • Recommended
                                                    So Easy to Shop Here!
                                                    The folks in this store are always go above and beyond to order what you may need if they don't have it, or to help you find it personally.
                                                    by
                                                      • Recommended
                                                      Very helpful
                                                      The staff is friendly and helpful
                                                      by
                                                        • Recommended
                                                        Is it too much to ask for a shopping Cart?
                                                        I got sent all over the store for a shopping cart only for the cashiers and manager to send me to the parking lot for one! There should be carts at the front door. It’s not rocket science. And if a customer asks for one, you should go get it.
                                                        by
                                                          Get rid of the stacks and stacks of crap in the front and main aisles!
                                                          As customers, we’re tripping over all the stacks of items. It takes 20 minutes to cross the store if you have a big cart.
                                                          by
                                                            Friendly Staff
                                                            I love this Home Depot, especially the lawn and garden area. The staff are very friendly and helpful here.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 709 reviews

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