San Carlos #628

4.6

out of 5

92% of customers recommend this store
Rating Breakdown
5
(240)
4
(39)
3
(12)
2
(8)
1
(15)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.5
4.4
The Home Depot
Contact Us
Main: (650)592-9200
Pro Desk: (650)802-7460
Store Hours
  • Mon-Sat: 6:00am - 9:00pm
  • Sun: 7:00am - 8:00pm
Location
1125 Old County Rd
San Carlos, CA 94070

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

4.65 mi
  • 2001 Chess Dr
  • San Mateo, CA 94404
6.92 mi
  • 1781 E Bayshore Rd
  • East Palo Alto, CA 94303
12.55 mi
  • 30055 Industrial Pkwy Sw
  • Union City, CA 94587

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to your San Carlos Home Depot, where we're looking forward to assisting with your next project.

No matter how complex your project may be, we're here to help you finish it. From custom kitchen cabinets to indoor and outdoor lighting our associates will get you in and out. Download our Home Depot product locator app in the app store to learn exactly where to find the product you are looking for in our store.

At Home Depot, community involvement is important to us. We support our local schools with Kids Workshops and give back through our Team Depot events in the San Francisco Bay area. We also offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

We're here to help, no project is too big or too small. Stop by today.

Your San Carlos Hardware Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot San Carlos hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot San Carlos offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

314 reviews
5
(240)
4
(39)
3
(12)
2
(8)
1
(15)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.3
4.5
4.4
92% Of Customers
Recommend This Store 284 of 308 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Great customer service at pro desk!

5.0

out of 5

Great customer service at pro desk!

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I think I covered everything in my previous survey response, adding only that, while this store i...

5.0

out of 5

I think I covered everything in my previous survey response, adding only that, while this store is not closest to me, it is clearly larger and well staffed, even at 6:30 AM. In the future, I will make a point of shopping at this store if I am in the neighborhood, if I needs something...and I ALWAYS need something!

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Feeling ripped off. They stuck me with a $200 cancellation fee, even though I had called ahead an...

1.0

out of 5

Feeling ripped off. They stuck me with a $200 cancellation fee, even though I had called ahead and asked about cancellation policy. At that time they just told me that I can cancel the order - no problem. But didn't mention the big problem for me - the $200 cancellation fee.

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The customer service department are superheroes. They are so friendly, take extra precautions in ...

5.0

out of 5

The customer service department are superheroes. They are so friendly, take extra precautions in between customers to clean and never slow down. If they do not know an answer they will research for you or find an expert but always answer your questions. Watching them answer phones, get your order and then figuring out best option for me has restored my faith in customer service, something I thought had long died. Customer Service at San Carlos is world class and they should teach a class.

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San Carlos is the hardest working Home Depot around. The customer service department from afar lo...

5.0

out of 5

San Carlos is the hardest working Home Depot around. The customer service department from afar looks as though they are running a battle ship, they are working non stop and so hard. Associates go above and beyond to take care of you even when they are confronted with a rude customer. They clean after every guest, always wear their mask. The customer service department has the highest level of care and should be commended on their outstanding work. I know they do not make much but they do their job with the same importance of a surgeon. They all deserve a raise for working non stop during COVID. I feel for them, it seems Home Depot is the only place to go and they are constantly dealing with an uptick in customers. I know several fellow customers that say they go out of their way to go to San Carlos store because of how great they are. A+ all around.

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Glad they had a breaker in stock. Other HDs in the area were sold out...

5.0

out of 5

Glad they had a breaker in stock. Other HDs in the area were sold out...

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Extremely helpful prodesk employees.

5.0

out of 5

Extremely helpful prodesk employees.

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