#1 Home Improvement Retailer

San Marcos #6656

Store Details

Contact Us
Pro Service Desk(760)510-2464
Tool & Truck Rental(760)510-2473
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
550 San Marcos Blvd
San Marcos, CA 92069
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Customer Store Reviews

  • 4.7
    out of 493 reviews
  • 94%recommend this product
94%
Of Customers
Recommend This Store
453 of 480 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (493)
Star Rating
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Showing 1-30 of 493 reviews
Great cashier!
Today's customer service was beyond EXCELLENT!!!!!
by
    • Recommended
    Daryl and Julie ROCK
    Daryl and Julie made my shopping experience exceptional! They were friendly,knowledgeable and cheery. What a great team they are.
    by
    • Pro
    • Recommended
    great store
    The costumer service at this store is excellent! Associates are very pleasent and helpfull.
    by
      • Recommended
      DIH Workshop Awesome Experience!
      I would just like to thank the store associates that took the time to work with me during the DIH workshop. What a great experience. This is my second one and I love coming and participating in these workshops, it's great to get out on a Thursday night and do something totally different. I took the time to write down all the associates names so I could give them a big THANK YOU! Even though it says in the Writing Guidelines you can't use specific names of associates. You guys were awesome keep up the good work it really shows you love your job. You all were so positive, quick to help, and very knowledgeable and had big smiles on your face for the whole night! Thank you again your new DIH Friend
      by
      • DIY
      • Recommended
      Awful customer service by associates
      No cashier's willing to assist. All (4) standing around talking to an off-duty employee. No regard to customers. Had to use self-cashier.
      by
      • Pro
      San Marcos store won me back from competitor
      I had a complicated flooring project and happened to be in the neighborhood of the San Marcos store. Even though I had given up on Home Depot for years and gone to their biggest competitor, I decided to stop in and look around. I was absolutely shocked and pleasantly surprised at the AMAZING customer service at this store! Cyndi, my flooring associate, gave me the best customer service I've ever experienced in a home improvement store. She was thorough, friendly, had a "can-do" attitude and followed through on EVERY promise! I have to drive 15 miles out of my way to get to this particular store, but it is worth the gas!
      by
        • Recommended
        Superior customer service!
        Always clean, knowledgable employees, and superior customer service!
        by
        • DIY
        • Recommended
        Great service
        Everyone was helpful and friendly to help me found what I need.
        by
        • Pro
        • Recommended
        People are very helpful
        Very happy with the help we received purchasing patio furniture. Received online help at the store to get the colors we wanted. Assistance was very forthcoming in loading a bulky, unmanageable patio umbrella. We were also told the amount of sand that would be needed to stabilize the umbrella base.
        by
        • Pro
        • Recommended
        great people to help you
        great people to help you and the service was fast and friendly.
        by
        • DIY
        • Recommended
        Always a great experience
        Everyone at this store is always extremely helpful and very pleasant. I always find everything that I need, Good job guys
        by
        • DIY
        Great Store
        I usually go to the store early in the morning or during my lunch break and there are always staff waiting by the door. Even at the garden center, there is staff just standing there to greet you as you enter and answer any questions. I have always found things easily without asking for help because everything is clearly labeled. One time I went to buy vinyl spray paint and they didn't carry it anymore, but the staff recommended other stores that I could go to that usually carry that product. So far, I've only had very positive experiences.
        by
          • Recommended
          Second to none.
          The store was kept in good, clean order in every department I went to, and while in each department the employees always asked me if I needed help before I had to ask them. The store had everything I needed and a few things I didn't know I needed, and I was assisted promptly in a professional manner at all times. This store is a model for others to emulate and from what I can see only needs to continue on the path that it is on. Kudos to the management and employees, I will definitely see you again for all my home improvement needs.
          by
          • Pro
          • Recommended
          Friendly professional service, made shopping for business easy!!
          Friendly professional service, made shopping for business easy!
          by
          • Pro
          • Recommended
          Lot's of help was available
          I needed supplies for our barn and for each item had to ask an associate for assistance to locate the item - I spoke with 4 or 5 associates and each was friendly and very helpful. Great experience and they had every type of merchandise I was seeking.
          by
          • DIY
          • Recommended
          Positive experience
          I was in the San Marcos store last weekend looking for 2 specific items and was not sure where I could locate them. An associate by the name of Ken came along and offered his assistance. He located both items for me and placed them in my cart. He was very pleasant and knowledgeable. The store was clean and orderly. I do not always agree with the placement of items but am sure there is a reason for where they can be found.
          by
            • Recommended
            Nice employees, difficult to find item
            I was looking for wooden bender board, but it was not in lumber, an associate said to check the garden department. There was a location for the board, but no product was available. I bought everything else I needed and the cashier Ana, was very nice.
            by
              • Recommended
              Professional help made easy to find.
              Associate ERNIE in electrical is great! He was professional, and immediately aware of the products needed for my home project. He reviewed my iPhone pics, and knew what I was needing and how to do it. He added other items, at less cost than I expected, to my needs. A very good experience. Thanks, ERNIE
              by
              • DIY
              • Recommended
              Very friendly and helpful employees.
              Every time I come to the store the employees are always so friendly and ready to assist me.
              by
              • DIY
              • Recommended
              Great store experience
              The store associates are so attentive and willing to answer questions and direct me in the right direction. Store is clean and the lumber department associates are always available to help with cuts. Always greater with friendly smiles.
              by
              • Pro
              Happy Customer LG Pedestal for Washer & Dryer
              Judi in appliances is always very professional and personable. She is very knowledgeable of the products and always treats us with respect and makes us feel welcome and that our business is special. Go talk to Judi in appliances when ever you need appliance help....she is the BEST
              by
                • Recommended
                Always fantastic
                This store always has what I'm looking for. The associates are always helpful.
                by
                  • Recommended
                  excellent experience
                  Extremely satisfied with all the options and selections of paint colors. Associates were very helpful and everything went smooth & easy.
                  by
                    • Recommended
                    Product selection and price to boot...
                    The Home Depot have the newest/latest product carried by only a select few in the appliances category. It could not be found elsewhere yet the price is pleasantly low. The store is well organized and the staff was pretty knowledgeable in this area. The decision to ultimately purchase the product was made only after asking about the product details through the Home Depot associate. The store is conveniently located right off of CA-78. It seems to be the theme for the San Diego stores I've visited; that is, relatively close to the major highways which is somewhat nice. I would definitely go back to this store.
                    by
                      • Recommended
                      Were the Pros Go!!!
                      #6656 San Marcos is an awesome store filled with very talented customer service reps. I feel very welcomed as soon as I step foot in the store and they make me feel like I'm they're #1 customer each and every single time. Chris one of the managers at the store in very warm and helpful. Fabian at the Pro Desk is the main reason I shop here, he is the most outgoing and upbeat Pro Desk guy I've ever come in contact with out of all the Home Depot stores that I frequent. The store is always squeaky clean, they have an awesome Pro's parking area that is very easy to get into and out of, all the associates in the store are always eager to greet and assist with anything that I need. I would give #6656 San Marcos more stars if I could **********
                      by
                      • Pro
                      • Recommended
                      Help by an associate
                      The assciate was very kind and helpful I really appreciated her with her kind help
                      by
                        • Recommended
                        Friendly Helful Cashier
                        Cashier Gail Very Helpful, friendly, & courteous. She told me were product was and was fast in checkout.
                        by
                          • Recommended
                          Good
                          Always I find easily everything I need and the people you have to help to load the pickup are excellent
                          by
                          • Pro
                          • Recommended
                          Service was excellent
                          Needed help finding a specific bulb, the associate was extremely helpful
                          by
                            • Recommended
                            Outstanding support
                            We needed help in four seperate departments and the associates were exceptianly helpfull in every area and right where we needed them to be. A truly great shopping experance!!!
                            by
                            • DIY
                            • Recommended
                            Showing 1-10 of 493 reviews

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