#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)580-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3043 Route 50
Saratoga Springs, NY 12866
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 369 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (369)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 369 reviews
Check your items before purchasing
Thankful for homedepot and items on stock. My only advice would be to be SURE to check your items before bringing them home. Often times, i have encountered broken or missing items in the boxes. This is especially frustrating to then have to stop in the middle of a project, to return the item, hope another item is in stock, and then go back home to finish the project.
by
    Concierge-Level Service
    Today I walked into The Home Depot hoping to find some bamboo flooring. I found the flooring at a great price and was treated like a VIP through the process. I expected a long, drawn-out search. Instead, I left with a smile and felt like I had a collaborative remodeling partner.
    by
      • Recommended
      Massive in store inventory, great assistance with online products
      Some items are not in store, but are online from the Home Depot web page, customer service desk is excellent at finding these items, price quotes, and shipping preferences, delivery daye.
      by
        • Recommended
        Excellent staff
        I was that guy, showed up 10 minutes before store close. Jacob and Joe didn't mind and helped me find the part I needed. Thank you guys for helping me out!
        by
          • Recommended
          PaintCo Painting
          To be 100% honest I dont think I've ever had a bad experience in my home town Saratoga Springs Home Depot. The Saratoga store has to be hands down the most cleanliness well put together store with the most friendliest employees to the point they feel like family. Being a Painter and owning my own business I've been in thousands of hardware stores and even use to do store resets for home depot and never have I ever felt more part of the family. This store simply does and has it all. Thanks guys for all your hard work. Steven
          by
            • Recommended
            Incredible Staff
            The staff of this store is beyond amazing! During recent visits I was greeted by smiling faces, surrounded by helpful staff, and treated like a professional even though I was just there for a few things for my home. Just a great experience all around!
            by
              • Recommended
              Excellent Customer Service
              Thank you Home Depot for always being a fast and easy stop. Wonderful service, especially from Michelle S!
              by
                • Recommended
                Great staff!
                Had to find a water filter and air filter for my refrigerator. I was greeted by a staff member named Sarah who walked me to the product location. We found one item and she ordered the other item to be delivered to my home. Super nice experience. So professional. It's nice to experience great customer service. Throughout holidays, I was in for lighting supplies, purchased a few items that I decided to return. No hassle. Great experience at customer service desk, too. Kudos Home Depot on staff.
                by
                  • Recommended
                  Above and beyond...
                  Great service and instruction from Bob in Paint. Thank you!
                  by
                    • Recommended
                    HAD THE PRODECT DESIRED AND IT WAS AVAILABLE IN A REASONABLE LENGTH OF TIME.
                    GREAT PRODUCE AND CUSTOMER SERVICE.
                    by
                      Lumber associates
                      Steve and Bart in the lumber department went above and beyond with helping me gather materials, they cut my plywood for me, loaded my cart and helped me load my truck after I purchased.
                      by
                        • Recommended
                        Alvis
                        Alvis is the best cashier I've ever met in my life, he's outgoing, fast and very nice. Always going to look forward to going back to see my favorite cashier
                        by
                          Shopping for ovens
                          If you are shopping for an oven, go see Chuck Meagher. Best service I have had in a long time.
                          by
                            • Recommended
                            Anderw in Lumber Dept is AWESOME!
                            Andrew was super helpful and friendly!
                            by
                              • Recommended
                              Great Service
                              cashier extremely knowledgeable and helpful
                              by
                                • Recommended
                                Stock
                                Items I needed were in stock and in excellent condition.
                                by
                                  • Recommended
                                  excellent service
                                  I have never done this but am. Mitch and Paul from the Saratoga Store were extremely friendly and knowledgeable. Thank you Home Depot associates, you truelly are the best!
                                  by
                                    • Recommended
                                    Service Desk
                                    The service desk at this location is under trained and overwhelmed. The store manager spends 0 time in this part of the business,
                                    by
                                      Friendly, helpful staff
                                      Every time I have needed help at this store, I've found a knowledgeable, friendly person to assist
                                      by
                                        • Recommended
                                        Great customer service
                                        Mike in appliances was extremely helpful and made my purchase easy .. Great customer service
                                        by
                                          • Recommended
                                          Excellent shopping experience
                                          Who really wants to spend money on plumbing supplies - particularly when you arrive at your summer residence to find that you didn't winterize properly. We were in and out of this Home Depot several (6 or 7) times in the last couple of days and each time we were impressed by the positive attitude of every employee in the store. We were also pleased to find the aisles were clear - not cluttered with extra displays - so it was easy to get through the store and find what we needed. I don't recall ever feeling this good about shopping at a Home Depot.
                                          by
                                            • Recommended
                                            Friendly helpful staff
                                            Everyone from the door to the register was very friendly and asked me if I needed help with anything. I did with paint and the person that was working was so good and knew what he was talking about when it came to what paints and materials needed for the job. Great store.
                                            by
                                              • Recommended
                                              Customer Service Amazement
                                              Was in and out of the store quickly but my interactions with Alvis were beyond typical ones I've had at other Stores. He was great! Friendly and knowledgeable!
                                              by
                                                • Recommended
                                                Customer Service
                                                Thank you Chuck for spending the time to help me find a dryer to meet my needs that would be available timely!! You were extremely helpful & knowledgeable about the products available, their options & warranty.
                                                by
                                                  • Recommended
                                                  I buy all my appliances from Home Depot
                                                  Very happy with my purchases from home depot, my large and small purchases. The employees are all helpful and courteous. And mostly free delivery!
                                                  by
                                                    • Recommended
                                                    Great shopping experience
                                                    We bought a dishwasher we left the store smiling because of the experience we had.
                                                    by
                                                      • Recommended
                                                      great selection of everything
                                                      values better than other competitive stores
                                                      by
                                                        • Recommended
                                                        Great Service
                                                        Haven't gotten to it yet but plan to tomorrow afternoon. Thanks
                                                        by
                                                          • Recommended
                                                          Cashier Above and Beyond--Alvis!!!
                                                          Alvis, a cashier at the Saratoga Springs, NY Home Depot is awesome. He is so friendly! It was so refreshing to be treated so well.
                                                          by
                                                            • Recommended
                                                            Success!
                                                            Looking for a tiny battery that I didn't think I would find on my first try, Home Depot had it. Great selection of paint and paint samples.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 369 reviews

                                                              Nearby Stores

                                                              820 Route 9

                                                              Queensbury, NY 12804

                                                              16.44 mi

                                                              Tool & Truck Rental

                                                              (518)743-2408

                                                              Pro Service Desk

                                                              (518)743-2402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4 Halfmoon Crossing Blvd

                                                              Halfmoon, NY 12065

                                                              16.89 mi

                                                              Pro Service Desk

                                                              (518)348-3404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              2500 Cambridge Rd

                                                              Schenectady, NY 12304

                                                              23.75 mi

                                                              Tool & Truck Rental

                                                              (518)388-1439

                                                              Pro Service Desk

                                                              (518)388-1428

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm