#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)609-3603
Tool & Truck Rental(865)609-3609
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
140 Green Road
Knoxville, TN 37920
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Customer Store Reviews

  • 4.9 out of 304 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (304)
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Showing 1-30 of 304 reviews
Found everything I needed.
I found everything I needed & employees were helpful
by
    • Recommended
    friendly
    love this store. Employees are great and very helpful
    by
      • Recommended
      Sweetest staff
      John in Hardware helped me so much! So sweet. Helped me picked a great present for my husband
      by
        • Recommended
        Greta customer service!
        I went in for a washing machine this last visit and everyone is always so nice and helpful. Definitely recommend this location!
        by
          • Recommended
          Best store in Knoxville
          The employees and manager make this store! They go above and beyond. Special orders, delivery and notification services are superior to other stores!
          by
            • Recommended
            Great customer service at this location. I always get the help I need.
            Great customer service at this location. I always get the help I need.
            by
            • Verified Purchase
            • Recommended
            Love this store! Employees are friendly and helpful without being overbearing.
            Love this store! Employees are friendly and helpful without being overbearing.
            by
            • Verified Purchase
            • Recommended
            Very attentive and helpful staff at service desk. Resolved all issues very satisfactorily.
            Very attentive and helpful staff at service desk. Resolved all issues very satisfactorily.
            by
            • Verified Purchase
            • Recommended
            It seams to have what I needed. You should give it a try.
            It seams to have what I needed. You should give it a try.
            by
            • Verified Purchase
            • Recommended
            Ask for John Hunt! He will listen to your needs and point you in the right direction as well as g...
            Ask for John Hunt! He will listen to your needs and point you in the right direction as well as get you a good deal and provide encouragement. I can't say enough good things about him!
            by
            • Verified Purchase
            • Recommended
            Bruce was extremely helpful and a young man helped load the panels I bought into my vehicle. Than...
            Bruce was extremely helpful and a young man helped load the panels I bought into my vehicle. Thankful for all the help!
            by
            • Verified Purchase
            • Recommended
            I only shop Home Depot! All of the employees are awesome! Everyone I come in contact with always ...
            I only shop Home Depot! All of the employees are awesome! Everyone I come in contact with always greets us. Always helpful, they go out of their way to make sure we are finding what we came in for. The store is clean and well stocked.
            by
            • Verified Purchase
            • Recommended
            This is the best HomeDepot. It has the friendliest and most knowledgeable employees. Shelves ar...
            This is the best HomeDepot. It has the friendliest and most knowledgeable employees. Shelves are stocked and the store is clean.
            by
            • Verified Purchase
            • Recommended
            Getting a bunch of mulch today and was in and out in just no time. Loaders were fast and did all...
            Getting a bunch of mulch today and was in and out in just no time. Loaders were fast and did all the loading for me, was very pleased.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Excellent customer service. I haven't had a one bad experience over the years here!
            Excellent customer service. I haven't had a one bad experience over the years here!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Best Home Depot around. Staff very friendly and helpful. Very clean and organized.
            Best Home Depot around. Staff very friendly and helpful. Very clean and organized.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Staff at this store have consistently been friendly with me any time I visit, which is sometimes ...
            Staff at this store have consistently been friendly with me any time I visit, which is sometimes multiple times a day. The store overall is clean and well organized. People staffing various departments seem to be quite well versed in their trade and will often make recommendations for an easier way to take care of a project if they can think of one.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Victoria an appliance specialist at this store is super friendly and knowledgable! She had so muc...
            Victoria an appliance specialist at this store is super friendly and knowledgable! She had so much patience spending time with us and helpful with all my questions, overall very professional with fitting us with our large purchase need and making us feel we purchased the right washer for us. Thank you Victoria!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Whenever I visit this store it seems as though Patricia is waiting for me at checkout, and she al...
            Whenever I visit this store it seems as though Patricia is waiting for me at checkout, and she always has a smile and pleasant greeting. Most of us don`t take the time to thank employees publicly, but Patricia rates and deserves a special thank you and recognition of her attitude and great customer service.
            by
            • Verified Purchase
            • Recommended
            I really like our local home depot store. Convenient location. Great ,knowledgeable, and friendly...
            I really like our local home depot store. Convenient location. Great ,knowledgeable, and friendly employees.
            by
            • Verified Purchase
            • Recommended
            Employees at this store are away helpful and knowledgeable John in plumbing is alway in such a go...
            Employees at this store are away helpful and knowledgeable John in plumbing is alway in such a good mood and cheerful it make shopping there a plus. He should be employee of the month!! I needed a part for the facet in my sink with John's help I had the right part and was on my way. I needed a Mortise lock set for a old door in my Mom's old house, well there it was i can not Finish this project too;
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            JACOB and KINSLEY rock! This particular Home Depot puts all the other ones to shame because almos...
            JACOB and KINSLEY rock! This particular Home Depot puts all the other ones to shame because almost everyone there has EXCELLENT CUSTOMER SERVICE SKILLS! I have had more employees come up to me in this location than anywhere else. They're always asking if they can help, they offer to help you find what you're looking for or look it up and tell you exactly where it is, they will help you carry items to the register, get a box to help carry things--theyre AWESOME! The other locations don't greet you and through this whole Covid year act like you have the plague. NOT COOL. All the other locations could learn a thing or two from this Home Depot. They truly make ya want to come back!!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            I'm from Jacksonville, Fl visiting my parents for the holidays. I came in to get some last minut...
            I'm from Jacksonville, Fl visiting my parents for the holidays. I came in to get some last minute Christmas gifts and I told my mom that everyone was so much nicer and friendlier here. Every employee we came in contact with asked if they could help us and were genuinely nice. I wish our stores in Jacksonville were more this way!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Overall I like this store, but they need to hold employees accountable for wearing masks.
            Overall I like this store, but they need to hold employees accountable for wearing masks.
            by
            • Verified Purchase
            • Recommended
            Always friendly helpful employees. Store neat and clean. Easy to find what i needed.
            Always friendly helpful employees. Store neat and clean. Easy to find what i needed.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Clean, stocked and great staff.
            Clean, stocked and great staff.
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Love shopping at this store. Being a busy man, I like that they don't constantly change the locat...
            Love shopping at this store. Being a busy man, I like that they don't constantly change the location of staple items. Saves me a lot of time. I always let the cashier know, on the rare occasion they don't have what I want, that I am not looking forward to having to go to competition up the street. The Green Road Home Depot is my first stop always! We encourage you to review our guidelines and resubmit your review on #0773 Knoxville.
            by
              • Recommended
              1 found this review helpful
              Great store. Great service and good looking help.
              Great store. Great service and good looking help.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              WE travel from Maryville to the SE #0773 because they have the best service and most helpful peop...
              WE travel from Maryville to the SE #0773 because they have the best service and most helpful people of all the stores we have been in. Store is clean and well stocked also.
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Best Home Depot store in Knoxville TN
              Best Home Depot store in Knoxville TN
              by
              • Verified Purchase
              • Recommended
              1 found this review helpful
              Showing 1-30 of 304 reviews

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