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Filter Reviews By:Rating, Profile, Gender, Age (399)
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Showing 1-30 of 399 reviews
Oct 16, 2015
Great Service!
Overall no complaints at this store very satisfied
by
Recommended
Oct 9, 2015
Store shopping is great
The store lay out is good and exsessible thought the asiles. Produce selection is very good.
by
Recommended
Oct 8, 2015
Need associates in the lumber dept. to help people load their items. Instead of customers helping other customers.
No I was not happy ,we did not get any help loading our lumber materials. We never do!!!!!
by
DIY
Oct 7, 2015
good experience
customer service was great, they knew exactly where everything was and what it was for.
by
DIY
Recommended
Oct 7, 2015
Store committed to contractors.
Very tired of not getting into the aisles I need because of carts and loading of carts for contractors. Also the loading zone is always full because contractors fill it up and then go into the store to pay, shop more and visit.
by
DIY
Oct 5, 2015
Great!
Great! I am always asked how I am doing, and if I need any help finding anything. I am very happy with this store. I visit it often. It's my home away from home.
by
Pro
Recommended
Oct 4, 2015
Everything including the kitchen sink
Doing a remodel and needed lots of items (including a kitchen sink). Bob in appliances made our decision so easy and helped us with pick out a faucet too.
by
DIY
Recommended
Sep 19, 2015
Very curtious and helpful employees
Store is always clean, employees are always asking if they can help me find something.
by
Pro
Recommended
Sep 12, 2015
Where I Give Reality To My Project Dreams
I have very little free time and what I do have is valuable. I like having so many excellent materials and tools in one place where I can do it all. I use my card to get interest free terms same as cash and it is just convenient. Most always I am assisted by a friendly knowledgeable sales person. I just bought a deep freezer and this is the second major appliance we purchased for our home. The experience was exactly as it should be. I ask a few questions that matter to me. The salesperson answers them to my satisfaction and I ask them to load it up and I pay and go on my way. Simple.
by
DIY
Recommended
Sep 10, 2015
good shopping experience
purchased saw horses earlier and one broken. Returned them with no questions asked, and able to purchase a new pair.
overall good experience as usual at this store.
by
DIY
Recommended
Sep 6, 2015
GREAT store experience
Upon entering the store, there were 3 store associates discussing the day and they immediately asked me if I needed help. I showed them the square nut that I required to fix an old family table. One of the associates escorted me directly to the isle that I needed and got another associate to help me. The part (that was not a common part) was located and I was able to fix my table. All of the associates were very helpful, the store looked great and was very clean and organized.
by
Sep 6, 2015
Great store with excellent associates.
Store was clean, associates helpful and knowledgeable about products.
by
Recommended
Sep 5, 2015
Wonderful Help in Paint Department
The help I received from an employee in the paint department was great. She took the time to match the paint color after the initial sample did not match. She was pleasant and impressed me with her professionalism and kindness. She is a rare and valuable employee.
by
DIY
Recommended
Sep 1, 2015
excellent service
Maureen was very helpful, polite, and knowledgable
by
Verified Purchase
Recommended
Aug 22, 2015
Excellent Store Experience
Sales associate was very helpful. He/She was very knowledgeable in the appliances that were being considered for purchase. The overall visit we experienced was wonderful.
by
Recommended
Aug 13, 2015
An associate -- Benji -- found my stuff and knew all about it.
With all the different fittings in the plumbing section, I was having trouble finding the right one. The associate found it quickly and helped me find the other things I needed. Very helpful.
by
DIY
Recommended
Aug 12, 2015
LIKE THE STORE
LIKE THE LAY OUT OF THE STORE EXCEPT WHERE THE BATHROOM IS LOCATED. ITS SOMETIMES IS A PROBLEM FOR ME,, ESPECIALLY WHEN I HAVE MY GRANDKIDS AND WERE AT THE OTHER END OF THE STORE
by
Recommended
Aug 7, 2015
Great location to purchase anything.
Great place to shop for practically any job you want to accomplish right the first time.
by
DIY
Recommended
Aug 6, 2015
Very good experience as usual, always looking for new items in store
Store was in very satisfactory condition. I'm always looking for new and exciting items in this store.
by
DIY
Recommended
Aug 5, 2015
Bob Jackson in the Appliance Dept .
I purchased a refrigerator and the sales person Bob Jackson is top in his field. Very courteous, polite, knowledgeble. Was very please with the service. Bob Jackson is an asset to your store. Businesses are only as good as the employees. Give him a pay raise and keep him. This kind of an employee is very hard to find in this day and time.
by
Pro
Recommended
Aug 4, 2015
Over all experience on todays visit
We were very happy with all we come in contact with today. Your store at Seguin , TX was very clean , isles were wide and the counters were full of mdse. Your cashier was very helpful and cheerful . She , ( the cashier ), made my husband happy when he had a question about his total . She canceled the transaction and started over . She was right , but it made him happy she had not made a mistake and she was very happy to do it for him. Thanks.
by
DIY
Recommended
Aug 2, 2015
Very helpful associates
Catherine in the Kitchen department was very helpful and knowledgeable!
by
DIY
Recommended
Jul 30, 2015
Great place to shop
Plumber Assoc. was extreamily helpful. should me how to in stall my water softner with all the new ways no sweating of copper.
by
Pro
Recommended
Jul 27, 2015
I like this Store
I went in looking for a water filter for my refrigerator and found exactly what I was looking for. I needed to ask a sales associate a question about it and she answered my question to my satisfaction.
by
DIY
Recommended
Jul 22, 2015
Great sales associate
Bob Jackson was awesome. Very friendly answered all our questions. Made the experience very easy!
by
Recommended
Jul 21, 2015
Always a Quality Shoping experiance
Woody is fantastic in Appliances Goes over and above to help
by
Pro
Recommended
Jul 19, 2015
IN AND OUT IN 5 MINUTES
STAFF WAS KNOWLEDGEABLE AND FRIENDLY, IN AND OUT IN 5 MIN.
by
DIY
Recommended
Jul 19, 2015
great store
Great store love going n seeing everything I need and want store is clean n workers friendly
by
Recommended
Jul 18, 2015
Hit or miss customer service
The Seguin Home Depot apparently feels like they're the only game in town, in spite of there being another lumber company a few miles away, and another Home Depot and Lowe's about 20 miles away in New Braunfels. The only reason I said I would recommend this store is because there is no "Maybe" button in the selection box, only yes or no.
The biggest problem in the store is customer service. If the bigwigs are or have been in the store recently, you get plenty of help and attention. If not, forget it. You'd better go in with considerable knowledge about your project, because what I find routinely is that people who were trained in one department are put wherever they're shorthanded in another department, and have no idea what you're talking about. If an item is in the back of the store, and not on the shelves, rarely will they offer to go back into stock and bring it out. You're usually told to "come back tomorrow" or to drive to the Home Depot in New Braunfels. Do yourself a favor...if they tell you to drive to New Braunfels, go to Lowe's.
by
DIY
Recommended
Jul 15, 2015
I was able to find what i came in for
I was very pleased that all the items had prices listed and the employees stopped doing a task to help me find the product I was looking for.