93% Of Customers Recommend This Store338 of 365 reviews
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Showing 1-30 of 369 reviews
Jun 27, 2015
Joel in garden is an amazing kid
A sales associate named Joel from forks helped me get my things to my car and he was awesome you should give him a raise
by
DIY
Recommended
Jun 25, 2015
Easy choice
I currently live in California & have a 'rental/trying to sell' house in Washington State.. It needs to have the carpet redone. I contacted the Sequim store & spoke to Kean & then went to the Turlock Home Depot to make sure I was making the right selection. Both Pat Flores in Turlock & Kean in Sequim could not have been more helpful...helping with the choice I was making & explaining the charges etc. A very pleasant shopping experience.
by
Recommended
Jun 23, 2015
This is by far the most poorly managed Home Depot store I have ever dealt with.
I tried to have a measurement scheduled for the installation of a storm door and after 2 1/2 weeks of getting my order cancelled; calling and being told the salesman who had helped me was tied up and would call me back and then being told later that same day that he wasn't working that day; then the next day being told he wasn't working and then he answered the phone when I was transferred to his area; getting a call from someone who wanted to schedule a measurement for a kitchen remodel when what I wanted was a door measurement; then the store manager refusing to call me to discuss my issues, it became obvious that the store is most poorly managed Home Depot I have ever dealt with. I would gladly drive 30 miles out of my to go to another store rather than dealing with the Home Depot in Sequim.
by
DIY
1 found this review helpful
Jun 23, 2015
Need more employees like Joel
We wanted a BBQ and Joel was great help. He was high energy and went out of his way to make sure all of our questions were answered. Took us to the kiosk to read reviews about the BBQ. After we purchased it he helped me load it and made sure it was tied down properly. His lack of knowledge about the BBQs didn't slow him down, what he didn't know he found our for us. Young and energetic. My wife and I both were impressed.
by
Recommended
Jun 21, 2015
Great store. Very helpful associates
Was very impressed with how helpful the associates were. The store is very organized and clean.
by
Recommended
Jun 21, 2015
good enough
met my buying needs, nice staff.. use this place for my home remodels.
by
Pro
Recommended
Jun 20, 2015
What I usually get at this store.
I have shopped here for quite a while and am not surprised at the service and ease of shopping.
by
Pro
Recommended
Jun 20, 2015
Great store
My in store experience was great as usual when walking from department to department
by
DIY
Recommended
Jun 12, 2015
Excellent employees
Two of your employees have given us exceptional advice.
In gardening Doug Goldie has been extremely helpful in helping me select potting soil. He really knows the subject and is very willing to share his knowledge if a person is interested.
In plumbing Lisa is a real asset. I've consulted her several times. She really knows plumbing and she's very nice.
by
DIY
Recommended
Jun 8, 2015
good store; I wish they have more home gardening irrigation supplies in stock
nice store; friendly people; wish they had more home irrigation supplies on stock in the store
by
Recommended
1 found this review helpful
Jun 5, 2015
big great clean store,nice employees too ,helpful friendly
we are greeted at the door,we got assistance if we couldnt find an item and when we needed information on anything they helped out on figuring out our project,the staff is polite and courteous too,and the cashier was happy smiled and asked if we found everything we needed.
by
DIY
Recommended
Jun 5, 2015
Unsatisfactory Visit again
Again, when shopping at Sequim Home Depot, associate help was lacking. I use a wheel chair so I needed one on one help with the associate. I showed her the box I needed, which contained the Weber propane grill. What she got down for me and then later was my checkout associate was the Weber electric grill. I didn't check the box to make certain it was the correct box, because I pointed to the Weber propane grill and she confirmed and said this one. I said yes. It was on sale. We have to take the Weber electric grill back and get the correct one. I want the sale price. then come to find out, the portable cart for the Weber's was also on sale and I didn't get the sale price.
by
Jun 1, 2015
Go to store for your hardware needs
Go to store for our hardware needs. Great selection. Helpful associates. Good prices.
by
DIY
Recommended
May 26, 2015
Cashier Suzanne at the Sequim Home Depot was extremely friendly and helpful.
Cashier Suzanne at the Sequim Home Depot was extremely friendly and helpful.
by
Recommended
May 21, 2015
Great Cashier
The store is very orginized and clean. The Cashier was very helpful fast, and nice he directed me to the gentleman that helped me to my car. The service desk was veruy helpful when I had a question.
by
DIY
Recommended
May 20, 2015
Very handy store
Good location, friendly staff, fair prices. They have a no-hassle return policy which is nice. If I were to add anything else it would be a shot at winning the gift card. I am getting burned out from completing all the customer surveys.
by
Verified Purchase
DIY
Recommended
May 20, 2015
Great store experience!
This store is exceptionally well stocked and has helpful, knowledgeable associates and enough of them to help you. I've been in other HD stores where you can't even find an associate to help you. Thank you Sequim!
by
DIY
Recommended
May 15, 2015
Great Associates!
This store has some really great people work ing there. Very friendly and helpful. As I get older I rely on the associates more and they come through every time.
by
DIY
Recommended
May 15, 2015
Our Favorite Stop for anything "Home or Garden".
As always...all went well with the exception of getting 'clay buster' product for our heavy clay flower beds. We continually get professional assistance from Home Depot Employees whenever we visit or
have a question about our Home maintenance, Appliances and Garden needs plus getting the materials for building our basement music room.
by
Recommended
May 13, 2015
it was a very good experience the people were very helpfull
thy did a very good job at mixing the right color that I wanted an I did some more shopping it was waiting for me to check out
by
Recommended
May 12, 2015
I always enjoy shopping here.
They had what I was looking for and at a reasonable price.
by
Recommended
May 12, 2015
Great store experience!
The Home Depot associate in the paint department was extremely helpful, knowledgeable, and personable. He helped me find everything on my list and answered all my questions. Great store experience. I would recommend Home Depot to anyone.
by
DIY
Recommended
May 12, 2015
Store experinece
Products were easy to locate, aisles were clear, good selection of nursery products.
by
Verified Purchase
DIY
Recommended
May 8, 2015
excellent store associates
The associates in the Lawn and Garden Center were very helpful. The bin for one of the products on my list was empty. The associate immediately called a forklift to place more product in the bin location, and then delivered the product to me at check out. Without my asking, one of the associates volunteered to load the heavy items into my vehicle. I was very satisfied with my shopping experience that day.
by
Pro
Recommended
May 7, 2015
Buying composite decking and aluminum railing kit
My husband and I were extremely pleased with the associate Vikki D at the Pro Desk. She went above and beyond to make sure we had information of choices and was very knowledgeable of materials.
We are replacing our old deck and looking at composite decking and also needed railings. She helped us with the design, layout and materials list.
She took the measurements of our project and was prompt to get the information to us. She is an asset to Home Depot and the Pro Desk. She is so personable, pleasant and reassuring . It made our ordering of materials stress free. She is an asset to Home Depot and the Pro Desk! If anyone needs help with a home project, we would personally highly recommend Vikki D. This might sound corny...But I feel I found a new friend!!!
by
DIY
May 6, 2015
Blinds order
John in the blinds department was a joy to work with...
by
DIY
Recommended
May 2, 2015
great service
Great service in garden department, appreciate the help loading mulch bags. Hope those two boys did not get into trouble loading before my wife came with the receipt, my wife said the cashier said they were going to loose their jobs.... they have helped me load a lot of bags in the last couple of weeks. They are good workers!
by
Recommended
May 2, 2015
very handy store
Very good return policy. Several times I had to return items that were either defective or as a result of my getting the wrong product and the return process was excellent. My wife prefers the plants there over other stores.
by
Verified Purchase
DIY
Recommended
Apr 27, 2015
Great Help!!
The help I received by Ed in lawn and garden was awesome!! He helped load a large quantity of gardening supplies fast and efficiently
by
DIY
Recommended
Apr 23, 2015
awesome
Suzanne at checkout and Lisa from plumbing were wonderful