#1 Home Improvement Retailer

Sequim #8998

Store Details

Contact Us
Pro Service Desk(360)582-5402
Tool & Truck Rental(360)582-5408
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1145 W Washington St
Sequim, WA 98382
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Customer Store Reviews

  • 4.6
    out of 369 reviews
  • 93%recommend this product
93%
Of Customers
Recommend This Store
338 of 365 reviews
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Filter Reviews By:Rating, Profile, Gender, Age (369)
Star Rating
Home Improvement Profile
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Age Range
Showing 1-30 of 369 reviews
Joel in garden is an amazing kid
A sales associate named Joel from forks helped me get my things to my car and he was awesome you should give him a raise
by
  • DIY
  • Recommended
Easy choice
I currently live in California & have a 'rental/trying to sell' house in Washington State.. It needs to have the carpet redone. I contacted the Sequim store & spoke to Kean & then went to the Turlock Home Depot to make sure I was making the right selection. Both Pat Flores in Turlock & Kean in Sequim could not have been more helpful...helping with the choice I was making & explaining the charges etc. A very pleasant shopping experience.
by
    • Recommended
    This is by far the most poorly managed Home Depot store I have ever dealt with.
    I tried to have a measurement scheduled for the installation of a storm door and after 2 1/2 weeks of getting my order cancelled; calling and being told the salesman who had helped me was tied up and would call me back and then being told later that same day that he wasn't working that day; then the next day being told he wasn't working and then he answered the phone when I was transferred to his area; getting a call from someone who wanted to schedule a measurement for a kitchen remodel when what I wanted was a door measurement; then the store manager refusing to call me to discuss my issues, it became obvious that the store is most poorly managed Home Depot I have ever dealt with. I would gladly drive 30 miles out of my to go to another store rather than dealing with the Home Depot in Sequim.
    by
    • DIY
    1 found this review helpful
    Need more employees like Joel
    We wanted a BBQ and Joel was great help. He was high energy and went out of his way to make sure all of our questions were answered. Took us to the kiosk to read reviews about the BBQ. After we purchased it he helped me load it and made sure it was tied down properly. His lack of knowledge about the BBQs didn't slow him down, what he didn't know he found our for us. Young and energetic. My wife and I both were impressed.
    by
      • Recommended
      Great store. Very helpful associates
      Was very impressed with how helpful the associates were. The store is very organized and clean.
      by
        • Recommended
        good enough
        met my buying needs, nice staff.. use this place for my home remodels.
        by
        • Pro
        • Recommended
        What I usually get at this store.
        I have shopped here for quite a while and am not surprised at the service and ease of shopping.
        by
        • Pro
        • Recommended
        Great store
        My in store experience was great as usual when walking from department to department
        by
        • DIY
        • Recommended
        Excellent employees
        Two of your employees have given us exceptional advice. In gardening Doug Goldie has been extremely helpful in helping me select potting soil. He really knows the subject and is very willing to share his knowledge if a person is interested. In plumbing Lisa is a real asset. I've consulted her several times. She really knows plumbing and she's very nice.
        by
        • DIY
        • Recommended
        good store; I wish they have more home gardening irrigation supplies in stock
        nice store; friendly people; wish they had more home irrigation supplies on stock in the store
        by
          • Recommended
          1 found this review helpful
          big great clean store,nice employees too ,helpful friendly
          we are greeted at the door,we got assistance if we couldnt find an item and when we needed information on anything they helped out on figuring out our project,the staff is polite and courteous too,and the cashier was happy smiled and asked if we found everything we needed.
          by
          • DIY
          • Recommended
          Unsatisfactory Visit again
          Again, when shopping at Sequim Home Depot, associate help was lacking. I use a wheel chair so I needed one on one help with the associate. I showed her the box I needed, which contained the Weber propane grill. What she got down for me and then later was my checkout associate was the Weber electric grill. I didn't check the box to make certain it was the correct box, because I pointed to the Weber propane grill and she confirmed and said this one. I said yes. It was on sale. We have to take the Weber electric grill back and get the correct one. I want the sale price. then come to find out, the portable cart for the Weber's was also on sale and I didn't get the sale price.
          by
            Go to store for your hardware needs
            Go to store for our hardware needs. Great selection. Helpful associates. Good prices.
            by
            • DIY
            • Recommended
            Cashier Suzanne at the Sequim Home Depot was extremely friendly and helpful.
            Cashier Suzanne at the Sequim Home Depot was extremely friendly and helpful.
            by
              • Recommended
              Great Cashier
              The store is very orginized and clean. The Cashier was very helpful fast, and nice he directed me to the gentleman that helped me to my car. The service desk was veruy helpful when I had a question.
              by
              • DIY
              • Recommended
              Very handy store
              Good location, friendly staff, fair prices. They have a no-hassle return policy which is nice. If I were to add anything else it would be a shot at winning the gift card. I am getting burned out from completing all the customer surveys.
              by
              • Verified Purchase
              • DIY
              • Recommended
              Great store experience!
              This store is exceptionally well stocked and has helpful, knowledgeable associates and enough of them to help you. I've been in other HD stores where you can't even find an associate to help you. Thank you Sequim!
              by
              • DIY
              • Recommended
              Great Associates!
              This store has some really great people work ing there. Very friendly and helpful. As I get older I rely on the associates more and they come through every time.
              by
              • DIY
              • Recommended
              Our Favorite Stop for anything "Home or Garden".
              As always...all went well with the exception of getting 'clay buster' product for our heavy clay flower beds. We continually get professional assistance from Home Depot Employees whenever we visit or have a question about our Home maintenance, Appliances and Garden needs plus getting the materials for building our basement music room.
              by
                • Recommended
                it was a very good experience the people were very helpfull
                thy did a very good job at mixing the right color that I wanted an I did some more shopping it was waiting for me to check out
                by
                  • Recommended
                  I always enjoy shopping here.
                  They had what I was looking for and at a reasonable price.
                  by
                    • Recommended
                    Great store experience!
                    The Home Depot associate in the paint department was extremely helpful, knowledgeable, and personable. He helped me find everything on my list and answered all my questions. Great store experience. I would recommend Home Depot to anyone.
                    by
                    • DIY
                    • Recommended
                    Store experinece
                    Products were easy to locate, aisles were clear, good selection of nursery products.
                    by
                    • Verified Purchase
                    • DIY
                    • Recommended
                    excellent store associates
                    The associates in the Lawn and Garden Center were very helpful. The bin for one of the products on my list was empty. The associate immediately called a forklift to place more product in the bin location, and then delivered the product to me at check out. Without my asking, one of the associates volunteered to load the heavy items into my vehicle. I was very satisfied with my shopping experience that day.
                    by
                    • Pro
                    • Recommended
                    Buying composite decking and aluminum railing kit
                    My husband and I were extremely pleased with the associate Vikki D at the Pro Desk. She went above and beyond to make sure we had information of choices and was very knowledgeable of materials. We are replacing our old deck and looking at composite decking and also needed railings. She helped us with the design, layout and materials list. She took the measurements of our project and was prompt to get the information to us. She is an asset to Home Depot and the Pro Desk. She is so personable, pleasant and reassuring . It made our ordering of materials stress free. She is an asset to Home Depot and the Pro Desk! If anyone needs help with a home project, we would personally highly recommend Vikki D. This might sound corny...But I feel I found a new friend!!!
                    by
                    • DIY
                    Blinds order
                    John in the blinds department was a joy to work with...
                    by
                    • DIY
                    • Recommended
                    great service
                    Great service in garden department, appreciate the help loading mulch bags. Hope those two boys did not get into trouble loading before my wife came with the receipt, my wife said the cashier said they were going to loose their jobs.... they have helped me load a lot of bags in the last couple of weeks. They are good workers!
                    by
                      • Recommended
                      very handy store
                      Very good return policy. Several times I had to return items that were either defective or as a result of my getting the wrong product and the return process was excellent. My wife prefers the plants there over other stores.
                      by
                      • Verified Purchase
                      • DIY
                      • Recommended
                      Great Help!!
                      The help I received by Ed in lawn and garden was awesome!! He helped load a large quantity of gardening supplies fast and efficiently
                      by
                      • DIY
                      • Recommended
                      awesome
                      Suzanne at checkout and Lisa from plumbing were wonderful
                      by
                      • DIY
                      • Recommended
                      Showing 1-10 of 369 reviews

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