#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(864)962-6062

Rental Center

(864)962-6068

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

669 Fairview Road

Simpsonville, SC 29680

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Customer Store Reviews

  • 4.6 out of 582 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (582)
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Showing 1-30 of 582 reviews
Always enjoy shopping at Home Depot
I always find the store neat and orderly I go there feeling confident that I will probably find what I am looking for and than some. My only problem is that because I am somewhat handicapped I find it inconvenient to have to check out at one end of the store. It would be very helpful if one could check out at either entrance as is the custom with most other stores.
by
  • DIY
  • Verified Purchase
  • Recommended
amazing customer service from Kathleen in the cabinet dept.
Very knowledgeable and helpful in all area of the kitchen
by
  • Verified Purchase
  • Recommended
Very helpful staff
The microwave we wanted from this store was out of stock in the color we wanted, and the associate in Appliances was kind enough to adjust the price of a different color of the same microwave, but which was not on sale, down to the sale price so we didn't have to go to a different store. We've also made other purchases here without needing any associate help and have had only positive experiences.
by
  • DIY
  • Verified Purchase
  • Recommended
Friendly and Fast Service
Quick and friendly service. Lots of knowledgeable associates to help.
by
  • DIY
  • Verified Purchase
  • Recommended
Perfect store experience with assistance upon entering store to leaving with 2 employees unloading our purchase into our truck
Store assistant asked us if we needed assistance within a few mins. He was knowledgeable and answered all our questions about the product which we purchased without waiting at the cashier. This employee summoned another employee and loaded a large lawn mower box on to our truck. The best service we have ever experienced.
by
  • Verified Purchase
  • Recommended
I love my neighborhood HD
Always friendly smiling faces to help when needed.
by
    • Recommended
    Great Product but slow customer service
    I was able to purchase a product that I really needed online but had issues trying to return it and purchase another through store at lower price.
    by
    • Pro
    • Verified Purchase
    • Recommended
    Excellent customer service
    My shopping experience exceeded my expectations due to associate Paulette's helpfulness, determination and knowledge.
    by
    • DIY
    • Verified Purchase
    • Recommended
    ALWAYS FUN TO SHOP AT THIS STORE~~EMPLOYEES ARE FRIENDLY & HELPFUL
    We have been shopping at this particular HOME DEPOT store in Simpsonville since they opened. We have always found this store to be a fun store to shop at. We have gotten to know several employees both FT & PT over the years. When we need to ask someone where to find an items....they usually go the extra mile and take us to the right section of the aisle. We LOVE shopping here and love to look at all the different products they carry!
    by
    • Verified Purchase
    • Recommended
    Not very helpful
    Best to avoid Kathleen, who works in the cabinet department. She was pretty rude when asked a simple question regarding what was used to affix counter tops to cabinetry.
    by
    • DIY
    • Verified Purchase
    1 found this review helpful
    Great problem solving and communication
    Thank you Home Depot for good experiences three times this week while I visited the store and made purchases.
    by
    • Verified Purchase
    • Recommended
    Awesome customer service!!
    Great variety of merchandise! Much more choices than competitor store, Lowe's.
    by
    • DIY
    • Verified Purchase
    • Recommended
    great store
    This is my go to store, employees are always helpful.
    by
    • DIY
    • Verified Purchase
    • Recommended
    Just OK
    Sorry no better no worst than Lowes! Home Depot you need to hit up an Ikea. There is one just north of Atlanta. It's time for a New Home Depot!
    by
    • Pro
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Disappointed
    Associates were rude and pointed versus actually helping.
    by
    • DIY
    • Verified Purchase
    1 found this review helpful
    GREAT STORE EXPERIENCE!
    THE STORE STAFF WAS VERY NICE AND KNOWLEDGEABLE AND VERY FRIENDLY
    by
    • DIY
    • Verified Purchase
    • Recommended
    Counter tops
    We had such a positive experience with the associate Kathleen who took the time to assist us with selecting our counter top. She also made helpful suggestions and had great ideas we never thought of. We felt like she really cared. Now we can't wait to make our appointment to begin the process.
    by
    • DIY
    • Recommended
    Great experience
    Awesome prices and awesome knowledge from staff. I will go back again to shop.
    by
      • Recommended
      Love the Associates in this store
      I had to pick up quite a few 50 lb bags of marble for landscaping. Not only am I an old lady, I haven't been as strong as usual lately. The store associate loaded all the bags on a cart for me and also recommended the kind of topsoil I was going to need. He stayed with me through the checkout and followed me right out to the card to load the bags in the car. I just love coming to this particular stor
      by
      • DIY
      • Recommended
      Simpsonville - My Home Store
      I'm mostly happy with the Simpsonville store. However, the in-store inventory selection can sometimes be disappointing. The 291 store is nearest to my office, so I visit that store often, as well. Its inventory is slightly better (though the setup is jarringly different). One thing I can attest to when comparing the two locations, though: Simpsonville staff is far more skilled and friendly than the 291 location. The helpfulness found at the Simpsonville location puts the 291 location to shame. I noticed this first when my wife and I bought our house in this location back in 2009, and it holds true, today. Being from Piedmont, I had previously shopped primarily at the 291 location... so, It's refreshing to actually find the "southern hospitality" I grew up accustomed to when I visit the Simpsonville store. Thanks very much!
      by
      • DIY
      • Recommended
      Very friendly atmosphere
      I asked for assistance in finding my item. The staffer was friendly and helpful.
      by
      • DIY
      • Recommended
      Concrete screws
      After asking at the door, I was pointed to aisle 14 but didn't know exactly where the concrete screws were. A very helpful gentleman came by and asked if I needed help. Telling him what I was doing, he took me directly to the concrete screws and recommend a certain one to use.
      by
      • DIY
      • Recommended
      Like always had what I needed. Thank you Home Depot
      Always have what I need. Found the perfect Chandelier and with a great price to go with it.
      by
        • Recommended
        Appliance purchase
        Home Depot had the best prices for appliance. Thank you
        by
          • Recommended
          Friendly Staff and great shopping experience
          Always a pleasant shopping experience due to the friendly staff and their willingness to help. Items are easy to find and in stock.
          by
          • DIY
          Home Depot has the best customer service!
          I gave Home Depot a try a few years ago after getting treated very rudely at a competitors store. Not just once, but several times when I was working on a big project. It seemed that everytime I went into HD, I seriously never had a bad customer service experience. They were always willing and ready to help and were knowledgeable about their product and locations in the store. I've found my new favorite store.
          by
          • DIY
          • Recommended
          Great service!
          Sometimes I go in clueless searching for a random part my husband needs. I'm always able to find help and they are always nice. The one time an associate didn't have the answer, he apologized and found someone that could help. Very nice staff!!
          by
          • DIY
          • Recommended
          Good help , were able to get everything we needed
          The store was very clean and what I couldnt fine an associate helped us
          by
          • DIY
          • Recommended
          Great shopping experience
          Store had all the materials I was looking for. Associates were always looking to help. The store was very clean.
          by
          • DIY
          • Recommended
          Great Experience
          It was a great experience shopping at Home Depot Simpsonville SC.
          by
            • Recommended
            Showing 1-30 of 582 reviews

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