South Bay/Boston #2679

4.5

out of 5

90% of customers recommend this store
Rating Breakdown
5
(209)
4
(58)
3
(10)
2
(8)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.4
The Home Depot
Contact Us
Main: (617) 442-6110
Pro Desk: (617) 989-6461
Store Hours
  • Mon-Sat: 6:00am - 10:00pm
  • Sun: 8:00am - 8:00pm
Location
5 Allstate Road South Bay Ctr
Boston, MA 02125
Upcoming Workshops
  • Kitchen Showroom
  • Expanded Flooring Showroom
  • Home Depot Truck Rental
  • Key Cutting

Nearby Stores

4.35 mi
  • 75 Mystic Ave
  • Somerville, MA 02143
4.80 mi
  • 3 Mystic View Rd
  • Everett, MA 02149
5.25 mi
  • 615 Arsenal Street
  • Watertown, MA 02472

Store Details

At The Home Depot in Boston, MA we have everything you need to get that home improvement project done right. You can find us located in the South Bay Plaza in Dorchester, MA, so stop in today and see what's new.

Whether you're planting mums for fall, shopping for quartz countertops, or something completely different, rest assured that we've got the products you know and love from the brands you trust. We're also a proud supporter of America's veterans.

We are excited to serve the Greater Boston community and look forward to seeing you in our store.

Your Boston Hardware Store

Stock Up on Easy, Affordable Storage Solutions

Kick off the new year with up to 30% off great organization and storage solutions from The Home Depot. Get rid of clutter and find a proper place for all your new Christmas tools and toys with up to 30% off garage storage, up to 20% off closet storage and small space storage solutions starting at just $2.88. Stop by one of our stores today to find the right storage solutions to conquer clutter inside and out.

Save Today with Exclusive Offers from The Home Depot

Here at The Home Depot, we're committed to helping you save, and our coupons reflect that. In addition to our daily saving opportunities, we offer programs for our professional customers, those who enjoy gardening. Stop by your local Home Depot today and take advantage of all our discounts and promotions!

CUSTOMER STORE REVIEWS

4.5

out of 5

301 reviews
5
(209)
4
(58)
3
(10)
2
(8)
1
(16)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.4
4.5
4.4
90% Of Customers
Recommend This Store 267 of 296 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Boston 45 to 54, Female
Outstanding Associates and Products!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

If you want to outfit your balcony, terrace or outdoor space which is why I visited the store than you will not find a friendlier more helpful group of professionals. I love this Home Depot!

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Mass 45 to 54, Female
Great

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Very satisfied found what I was looking for and it didn't take long

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Boston 55 to 64, Female
My Home Depot Experience

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I am very happy and satisfied with my Home Depot Store experience, I was able to find the products I needed and traverse the store without a problem, the associate who assisted me was very knowledgeable and easily found the item which I purchased.

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Boston, Ma 35 to 44, Male
Store Associate

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Quiyana was excellent. I opened a Home Depot account in a manner of minutes. She knew the process very well and I was done quickly. #shesakeeper

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Boston 45 to 54, Female
My experience was wonderful. The associate manager really did all he could to meet my needs.

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

My experience was wonderful. The associate manager really did all he could to meet my needs.

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BOSTON 45 to 54, Male
GREAT EXPERIENCE

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

STORE WAS CLEAN AND THE SALE ASSOCIATES WERE FRIENDLY AND KNOWLEDGEABLE.

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Boston 55 to 64, Female
Great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store was clean and well stocked. It was easy to find what i needed, so there was no time wasted.

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Hyde park 55 to 64, Female
it was just great to be help and to receive good customer services

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

When I walk into your store I was greeted with a fredndly person I ask for help to find the item that I was looking, for and I received very good customer services, and the store was neat and clean

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boston 25 to 34, Male
GREAT

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

it was a bit dusty,, but over all clean,, id didnt sneeze too much

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Boston, MA 65 or over, Female
Thank you Cristabel. You were SO helpful!!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
5
5

The store can be a little overwhelming. Cristabel was so helpful when I was checking out. She made me feel so important!

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Atlanta, GA
Great help getting items in the car!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

An Associate was a great help with loading the car. I forgot to ask for assistance before leaving the store and didn't want to return for help even though I had 10 bulky and heavy items. Then, out of nowhere, this Associate appeared to help me with my items. I appreciate when Associates look for people to help versus only providing assistance if it is requested inside.

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Dor. Mass. 45 to 54, Male
A bad experience

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
1

The store was dirty, I had a had time finding help and most of the items I wanted were out of stock. A very poorly run store.

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boston, ma 65 or over, Male
found most of what I wanted

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
5

The store didn't have the grass seed product I wanted, one they'd carried last fall. I found an adequate substitute, with the help of an associate.

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Boston, Ma Female
Storage bins

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Yesterday's visit to the home depot at south bay was fun and fast. I found everything I came for.

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Boston, MA 25 to 34, Female
Great Experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The paint associate was extremely knowledgeable and assisted me in selecting the appropriate paint base. The color turned out exactly as I wanted. The store is very clean and all items are neatly organized. A++++ store. Highly recommend.

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Dorchester MA 45 to 54, Female
Customer in Dorchester

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Staff is friendly and helpful. Assistant Manager wonderful and always helpful

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Dorchester Ma 45 to 54
A terrible experience, poorly trained help and hard to find

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
1

I could not find anyone that would could help me. The store was dirty.

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Boston, Massachusetts 45 to 54, Female
Purchasing new keys

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
5

On a previous visit to Home Depot, a sales associate pointed out to me the fashion keys for copying keys. I considered them. I decided, why not, & got them, instead of the regular keys. I am very pleased with the them, quality & look. They actually work better than the plain regular keys. There was no trouble fussing with keys in locks to get them to work. They all work instantly, better than the regular keys. Either that, or the new automated machine that cuts the keys is better than the old one. In either case, this brand new set of keys is great. This was my second visit to copy keys at Home Depot. I came back with the rest of my house & assorted keys, & got them all copied on fashion keys. It was a good idea.

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Boston, Massachusetts 55 to 64, Male
Overall Good Experience - Room For Improvement

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
3

I went to Home Depot because an item that I had ordered online had arrived in the store. I wanted to arrange to have it delivered to my home along with a trash bin that I purchased at the store. There was some initial confusion about how to arrange to have the online item delivered, but the manager walked the associate through the process. I don't fault the associate for not knowing initially how to handle my unusual request. Unfortunately the Men's Room was not well maintained. The floor was littered and wet in spots. The baby changing table was dirty. There was no soap in either dispenser (I was told that management was aware of this). I still plan to shop at Home Depot and would still recommend it to others. Hopefully these remarks will encourage them to improve in this area as I have often found the Men's room to be in poor shape.

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Boston ,ma 55 to 64, Male
Another great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Quiyana helped us from getting what we needed to checkout

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Roxbury,Ma 55 to 64, Female
The Best Home Depot!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

All store associates asked if I needed help. They pointed me to exactly what I was looking for in a minute. Love this Home Depot, and all store associates. All well trained, curteous, and knowledgeable.

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Boston, MA 35 to 44, Male
Just what I needed when I needed it

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Recently, I had to come to Home Depot for snow removal products. While I wasn't sure whether the products I was looking for were outside in the gardening section or inside, the store was easy to get around. I didn't have to ask an associate for help as one approached me who could tell I was looking for something specific. The associate quickly brought me over to where the products I was looking for were and was able to answer basic questions about availability. Great customer service and a very easy visit to the store.

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dorchester 35 to 44, Male
poor store experience

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
1

When you find help its either " not my department or I don't know". Terrible customer service. The day I was in the front aisle was closed because they had a machine moving merchandise around making it very difficult to shop.

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