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Showing 1-30 of 348 reviews
Aug 31, 2015
Best big box shopping experience ever!
There was help in every area I was shopping. They were knowledgable and very friendly. Someone even went & got me a shopping cart. Check out was a breeze & even walked me to the car & loaded my purchases in the car. It was so nice not to have to hunt for a sales person & a bonus to have everyone be so kind & happy too.
by
DIY
Recommended
Aug 18, 2015
Quick and easy
Looking for items to make a wort chiller for home brewing. Was able to find all parts quick and easy for about half the price.
by
DIY
Recommended
Aug 14, 2015
Great Store at Saint Joseph Mo.
Products are displayed to make things easy to find. Clean store & very helpful employees. Gregg even carted my purchases to our vehicle & loaded the heavy items for us.
by
DIY
Recommended
Aug 9, 2015
Great Store Associate
Jacob the store associate was very good/excellent. Very knowledgeable - should be considered for upper management responsibilities!
by
Recommended
Aug 8, 2015
washing machine delivery
online delivery service-not happy-guys could not hook up washing machine--first said hoses too short ---then decided they were incorrect--still did not hook-up very unhappy
by
Recommended
1 found this review helpful
Aug 6, 2015
great store experiance
excellent customer service ,great home depot in town
by
Jul 26, 2015
Great experience. Very friendly staff.
The staff was very friendly and offered help if I needed it.
by
Recommended
Jul 23, 2015
Very happy to purchase 2 generic water purifiers for my GE refridgorator for less than the price of one GE recommended brand.
very satisfied with price and quality of generic brand water purifiers for GE frdge
by
DIY
Recommended
Jul 20, 2015
More help at Customer Service Desk
The customer service desk could use a second person. We waited for a very long time to just pick up our fan that was already at the customer service desk. There was only one person in front of us. It was a Saturday, which I would think is one of the busiest days and only one person working the customer service desk is not very efficient. Also customers get tired of waiting so long, especially when you have children with you. Had I not driven all the way from Kansas City to find this fan and it being the last in stock in my area with none planning to be reordered, I would have walked out. I am a previous Home Depot employee who believes customer service is the most important thing. When it was finally our turn, the associate seemed exhausted, which may explain her not being too friendly as she was just trying to get through the long line being by herself. She seemed a little overwhelmed. So please put more people at the customer service desk.
When we got to the checkout lanes one of the very friendly employees took us through a self checkout lane, she did it all, I just had to pay. She was very helpful and friendly.
by
Verified Purchase
Recommended
Jul 15, 2015
The sales associate in refrigerators was very helpful and the delivery people were here on time and very nice
The sales associate at home Depot was very nice. she helped us measure the appliance to make sure it would fit in our door at our house.
by
Recommended
Jul 10, 2015
Great store experience
Clean store,good help and experience. Product was delivered damaged and quickly replaced
by
DIY
Recommended
Jul 7, 2015
Great customer service
We needed assistance to find several items and there was always an available associate to help us. It was easy in and out.
by
DIY
Recommended
Jun 29, 2015
Poor store experience
I was buying shingles, felt, nails and other roofing materials. After looking for an associate for about 10 minutes, I finally stopped an associate heading to the restroom and asked if she could get someone to come to the roofing aisle for me. While three associates waited on me, I observed a lady that had to lift a roll of underlayment by herself and carry it to her cart several feet away. None of the three offered help.
by
Pro
Recommended
Jun 25, 2015
Tracy was very helpful. She's always laughing.
I knew right where to find my items. Thank you for not changing the store.
by
DIY
Recommended
Jun 21, 2015
very good
they are very friendl, and very professional,they help me a lot.the store is very good,.I bu y a very nice lawnmower. I will come back next time.
by
Recommended
Jun 14, 2015
Great overall experience
I went to the Hone Depot store to purchase kitchen countertops and appliances. Rachel in Kitchen Design was extremely helpful. Not only was she very knowledgeable, but she also was very friendly and courteous. She made sure that I received all applicable discounts and rebates, along with the 24 month financing.
by
Recommended
Jun 13, 2015
Tyler - great associate
I was in need of some supplies and was asked if I needed any help by sales associate Tyler. He was outstanding and very helpful. He was able to help me with product location, product uses and supplies needed to apply the product. Tyler was very helpful and professional. Congratulations Home Depot St. Joseph, Missouri for hiring such an awesome young man.
by
DIY
Recommended
Jun 8, 2015
Very helpful store associate
Young man, Tyler, in hardware went above and beyond. Helped us find the correct size screw/anchor we needed and noticed the shelf bracket we brought with us needed to be straightened. He unscrewed a piece, smoothed it out and put it back together--good as new!
by
Recommended
May 30, 2015
good prices, quality products
We had not been to Home Depot for awhile (we're frequent Lowes shoppers), so I was pleasantly surprised at the helpfulness of the associates. The openness of the store was also nice, there was no moving stuff to get our cart through. We were also happy with the quality and price of the merchandise. We will definitely be back!
by
DIY
Recommended
1 found this review helpful
May 30, 2015
Great Customer Service, prices, not so much.
Customer service was great. The only reason I don't use HD for my main supplier are the prices. Menards and Lowes have often beat HD prices and are very close, physically. I am a shareholder and think HD could be a better store with sharper prices.
by
Pro
1 found this review helpful
May 20, 2015
Mixed emotions
Extremely friendly and knowledgeable staff. Even though you were out of 1x6x 8' and I had to sub 6' boards (which ended up costing me more because I had to buy an extra), and I had a hard time locating the Kreg screws. The staff directed me to their exact location and was very friendly.
by
DIY
Recommended
May 18, 2015
great lawn and garden selection
An associate came and asked me if I needed help picking out some plants- she was very helpful in making my decision as I was conflicted between what I really needed! Today I planted my plants and am very happy with the outcome- plus they are healthy looking plants too.
by
DIY
Recommended
May 16, 2015
Home Depot St. Joseph
Upon entry to the Store, I ask an associate at the Customer Service desk which Isle the product I was looking for was located. I was directed to the isle where another associate greeted Me. He then showed Me the different types of wood available for the Job I wanted. Total time from Entry of Store until return to Auto was probably less than 10 Minutes. I was well pleased with the service from Entry to Help to Checkout personnel...
by
DIY
Recommended
1 found this review helpful
May 13, 2015
Great Store Experience
Go see Steve Dick at Home Depot in St. Joseph, Missouri
in the lawn and garden.
He drilled holes in the pots I purchased and even planted
my flowers in the pots (they provided dirt) and then even took them out to my
car and loaded them up. Excellent Service. Steve Dick
went above and beyond to make me satisfied. He is
very knowledgeable about plants and was very helpful.
Thank You!
by
Pro
Recommended
May 12, 2015
Total Professional element
Store is clean & bright, well organized aisles, all of the associates were willing to help if needed to find what I needed.
by
DIY
Recommended
May 6, 2015
Great store experience
Love going to this store. Everything I need in a Qwik fashion!
by
DIY
Recommended
May 4, 2015
Alway great customer service
I have found that I am willing to pay a bit more to receive the customer service of Home Depot that I do not get from the competition.
by
Pro
Recommended
May 2, 2015
Love there garden area. So pretty & awesome seletion.
The ladies that work in the garden center are very proud of their flowers. Work hard to keep it looking good & willing to help. Thank you so much
by
DIY
Recommended
Apr 27, 2015
Great Store Experence
When looking for what I was shopping for, 3 different people talked to us and helped us out and found the item on line and copied off a paper for us to come home and order it online. They answered all our question that we had.
by
Recommended
Apr 26, 2015
Amazing customer assistance
My experience with this store is absolutely top notch!! The help that I have received with my last few orders and renting of the Home Depot truck has definitely cemented in my continued shopping with the St. Joseph location. Namely Sandy in Lawn and Garden for her assistance with the sod, and Cherril and Hannah in the Customer Service desk have been so very helpful with getting the orders together and the rental truck checked out to me to finish up our completely redone backyard project. Now our children have a fun place to play with instant grass for rolling and running around in.
Thank you very much,
Nick H.