Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (467)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 467 reviews
Mar 1, 2019
Adequate stock, helpful staff, plenty of parking!!
Adequate stock, helpful staff, plenty of parking!!
by
Verified Purchase
Recommended
Feb 28, 2019
Great Store and Employees are fabulous. Always helpful.
Great Store and Employees are fabulous. Always helpful.
by
Verified Purchase
Recommended
Feb 27, 2019
Great Employees and Service. They always have what I am looking for or if out of stock always wil...
Great Employees and Service. They always have what I am looking for or if out of stock always willing to order forme.
by
Verified Purchase
Recommended
Feb 25, 2019
We were once again at this Home Depot for our renovation work in progress. We make very frequent...
We were once again at this Home Depot for our renovation work in progress. We make very frequent visits and each time, staff is friendly and helpful. In particular, Sindia, at the Returns counter, is just above and beyond! She sees us visit and is just so welcoming and greets us, seeing how she can help us, and is just so friendly and professional in such a human to human way. She has a great spirit and seeing her makes us smile. Keep up the great work with the friendly and helpful team.
by
Verified Purchase
Recommended
Feb 19, 2019
I love going to Home Depot #4602 I have always gone there ever since they opened the store. I am ...
I love going to Home Depot #4602 I have always gone there ever since they opened the store. I am a handy person who performs a lot of home projects. So I'm always in there purchasing items and materials for my various home projects. I also take advantage of their promotions to purchase major expenses: appliances carpets, building materials, paints, etc.
I know all the employees. They are always helpful and go out of their way to assist.
by
Verified Purchase
Recommended
Feb 19, 2019
Close to home, friendly, professional, and helpful staff. We usually find what we need! Staff a...
Close to home, friendly, professional, and helpful staff. We usually find what we need! Staff always helps us when we need it. Clean and organized.
by
Verified Purchase
Recommended
Feb 16, 2019
My favorite store when it comes to get stuff to fix stuff in my home and general maintenance. Em...
My favorite store when it comes to get stuff to fix stuff in my home and general maintenance. Employees at my Home Depot store are always wonderful and eager to help. I'd like to joke that half of my paycheck ends up at Home Depot.
by
Verified Purchase
Recommended
Feb 16, 2019
Your employees are very helpful. Joyce Mr .Brown Awesome people
Your employees are very helpful.
Joyce
Mr .Brown
Awesome people
by
Verified Purchase
Recommended
Jan 31, 2019
Sonia at the cash register was very friendly and helped me resolve a pricing issue I had! Thank you!
Sonia at the cash register was very friendly and helped me resolve a pricing issue I had! Thank you!
by
Verified Purchase
Recommended
Jan 29, 2019
I have lived in the area off and on due to military and government commitments, however, every ti...
I have lived in the area off and on due to military and government commitments, however, every time I visit this store I am always greeted with smiles and excellent customer service. Thanks Guys
by
Verified Purchase
Recommended
Jan 16, 2019
Alston did a great job with our order today at the ProDesk for our basement remodel. Back in the ...
Alston did a great job with our order today at the ProDesk for our basement remodel. Back in the summer, my husband and I were making our order at the Pro Desk for our deck replacement with a combination of Trex and TimberTech and we were literally his first customers. I remember how Alston was so diligent to not make a mistake and kept checking to make sure it was right. Now he is still diligent, knowledgeable, speedy and confidant - in a good way. What a nice opportunity to see his growth.
by
Verified Purchase
Recommended
Jan 5, 2019
The Home Depot at Cascades has really picked up its game with customer service!!’
The Home Depot at Cascades has really picked up its game with customer service!!’
by
Verified Purchase
Recommended
Jan 4, 2019
With Roger and the team at this location customer service is always great. They are well in stock...
With Roger and the team at this location customer service is always great. They are well in stock and if they don't have what you're looking for they will find a way to get it or get you to the right place.
by
Verified Purchase
Recommended
Dec 26, 2018
I've gone to this location my entire life and have always been satisfied. Friendly and helpful s...
I've gone to this location my entire life and have always been satisfied. Friendly and helpful staff. Would recommend and will be going again.
by
Verified Purchase
Recommended
Dec 15, 2018
This store is my "go to" place for home improvement needs. It is not just that it is convenient ...
This store is my "go to" place for home improvement needs. It is not just that it is convenient to my home, because there are a number of other options that are also convenient. The store is well-stocked, but it is the support that the associates consistently give that has sold me. They are universally helpful and seem to enjoy being helpful. I will continue to shop at this store regularly.
by
Verified Purchase
Recommended
Nov 29, 2018
The staff is friendly and efficient. They do their best to focus on the customer and to do what ...
The staff is friendly and efficient. They do their best to focus on the customer and to do what is right for their store.
One cashier in particular, Sonia, will ensure that you have a pleasant experience.
by
Verified Purchase
Recommended
Nov 24, 2018
This store rocks!! From paint to applaiances, love the staff. Sonia, Alan, Catherine, Clement, A...
This store rocks!!
From paint to applaiances, love the staff.
Sonia, Alan, Catherine, Clement, Austin, Sheila, Vivian, Sylvia, Mark, Anthony, John the list goes on and on.
Hats off!
by
Verified Purchase
Recommended
Nov 24, 2018
Sonia is the best cashier. Always friendly and helpful. Alan in plumbing/electrical always help ...
Sonia is the best cashier. Always friendly and helpful.
Alan in plumbing/electrical always help me find materials.
Sheila in paint is wonderful matching paint for all my many clients. I paint daily.
Austin at pro desk helps make sure I have all my materials and any bulk items
Very friendly and professional.
by
Verified Purchase
Recommended
Nov 17, 2018
Best most well stocked store in the northern Virginia area.
Best most well stocked store in the northern Virginia area.
by
Verified Purchase
Recommended
Nov 7, 2018
Store workers are people and customer friendly, knowledgeable and helpful.
Store workers are people and customer friendly, knowledgeable and helpful.
by
Verified Purchase
Recommended
Oct 23, 2018
Home depot did a floor install for me in which they decided how much material to order. When I tr...
Home depot did a floor install for me in which they decided how much material to order. When I tried to return excess material they charged me a 15% restocking fee, even thought it was their fault there was extra material. I tried explaining this to the manager but he didn't care and said "That's our policy" and "You signed the papers and agreed to it," but I reviewed my papers and did not see anything about a restocking fee. Home depot should give me back the fee.
by
Verified Purchase
1 found this review helpful
Oct 23, 2018
Home depot did a floor install for me in which they decided how much material to order. When I tr...
Home depot did a floor install for me in which they decided how much material to order. When I tried to return excess material they charged me a 15% restocking fee, even thought it was their fault there was extra material. I tried explaining this to the manager but he didn't care and said "That's our policy" and "You signed the papers and agreed to it," but I reviewed my papers and did not see anything about a restocking fee. Home depot should give me back the fee.
by
Verified Purchase
Oct 13, 2018
Jessica, Laura and Charles are awesome.
Jessica, Laura and Charles are awesome.
by
Verified Purchase
Recommended
Sep 22, 2018
That store is clean and well organized and have excellent good customer services.
That store is clean and well organized and have excellent good customer services.
by
Verified Purchase
Recommended
Sep 20, 2018
Staff are very friendly and helpful, and go the extra mile to help.
Staff are very friendly and helpful, and go the extra mile to help.
by
Verified Purchase
Recommended
Sep 10, 2018
Every time I go to HOME DEPOT I get a welcome and it is easy to find items when you can't find it...
Every time I go to HOME DEPOT I get a welcome and it is easy to find items when you can't find items, I found products that i needed, with the help of friendly employees, the store was very clean, all the associates I CAME IN CONTACT WITH WERE VERY FRIENLY AND HELPFUF.
by
Verified Purchase
Recommended
Sep 2, 2018
find the products i am looking for the assocates are friendly and helpfull
find the products i am looking for
the assocates are friendly and helpfull
by
Verified Purchase
Recommended
Aug 31, 2018
worst shopping experience ever. cashier so rude. employees useless.
worst shopping experience ever.
cashier so rude.
employees useless.
by
Verified Purchase
1 found this review helpful
Aug 29, 2018
I'm standing in the aisle when a nice, young man, John Allen III, an Assistant Manager, asked me ...
I'm standing in the aisle when a nice, young man, John Allen III, an Assistant Manager, asked me if I needed help. Boy, did I. I was re-doing my bathroom. He personally walked me to every department and helped me select what I wanted. His knowledge was impeccable. He knew where the light fixtures, mirrors, faucets, light and plug plates, bulbs and paint were and could inform me of which was the better quality for what I wanted. He knew what he was talking about! I have never been happier and I have been throwing his name to all I know who shop at the Sterling Home Depot ever since. This gentleman should get employee of the year. Thank you, John, for the best shopping trip in my life. You are wonderful.
by
Verified Purchase
Recommended
Aug 15, 2018
I have shopped at this store for many years. I have always found it clean and well organized. The...
I have shopped at this store for many years. I have always found it clean and well organized. The employees are always helpful and polite. I also find that the store stays well stocked.