#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(256)208-2162
Tool & Truck Rental(256)208-2168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
41310 Us Hwy 280
Sylacauga, AL 35150
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Customer Store Reviews

  • 4.7 out of 248 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (248)
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Showing 1-30 of 248 reviews
Torpedo Heaters
I bought some industrial torpedo heaters a few weeks ago for an industrial job that Mr. Tony helped me with and they are great.
by
    • Recommended
    Great Help!
    He was very knowledgeable for online order questions and helped me out more than enough!
    by
      • Recommended
      Friendl and extremely helpful!
      I was greeted with friendly employees and was asked by several workers if I needed help. One employee took my list and located all my items quickly. Tony at the service desk offered better items, while keeping my budget in mind. Everyone knew a lot about their store and where the items are—down to the shelf!
      by
        • Recommended
        Great customer service!
        This was my 1st flooring project & Rebekah at this Homedepot was so helpful in helping me choose the right color and quality I needed for my kitchen floor. I recommend shopping at this location, their customer service and availability of products was second to none! Store Manager, David and his team should be applauded.
        by
          • Recommended
          Veterans beware
          I went to this Home Depot and bought a hot water heater and was denied my military discount. I have been in this store a lot and have always gotten my military discount no questions asked. The cashier was a little rude and wouldn’t even give me the discount. I will be going to some other home improvement store that will honor the military discount
          by
            1 found this review helpful
            Exceptional customer service.
            The cashier noticed a box had been taped back, after looking inside finding that part of the kit was missing she corrected the issue by getting another box before I left and would ultimately having to return to the store, Ms April is what’s expected for exceptional customer service. Thank you
            by
              • Recommended
              Friendly Associates
              I can always get what I need at this Home Depot and it's a clean store but this is not what I love about it. The people that work here are so friendly. If you are not welcomed and spoken to at minimum 3 times be surprised. Seems like every associate you pass gives a warm welcome no matter what section of the store you are in.
              by
                • Recommended
                Name brand washer and dryer.
                Was able to buy name brand washer and dryer set at a comparable price to other similar stores. Quick sales by a very courteous salesman. Wanted a set with simple knobs for an older lady. They had this available.
                by
                  Customer
                  I always have a great experience. I cant see myself going somewhere else.
                  by
                    • Recommended
                    Satisfaction
                    The Dewalt drill bit,trailer light kit,wood products and hardware surpassed my expectations. Priced right and good quality. P.S. The utility trailer turned out great.
                    by
                      • Recommended
                      The lady in the flower department was a lot of help
                      The cashier helped me decide what flowers to but for my wife’s anniversary
                      by
                        • Recommended
                        Great Service
                        I love my Home Depot here in Sylacauga, Alabama
                        by
                          • Recommended
                          Awesome Associates
                          The Home Depot in Sylacauga has everything I need for my projects and some. The associates are always very helpful and know where everything is. They sometimes, if they are able to get away from their spot, walk with me to show me and find the things I am in need of. Some associates go above and beyond to satisfy their customer needs.
                          by
                            • Recommended
                            Excellent Service
                            The service I received from Cain was incredible. He was helpful and polite. I would recommend this store and this associate to anyone.
                            by
                              • Recommended
                              Great service and great customer support
                              I love this store almost everyone is great at doing their jobs and always looking to help out their customers. Especially miss Christina in the pro desk and Wayne in the pro loading area both of them are amazing at what they do. The only thing negative I have have to say about this store is the lumber department employees don't help that much at all.
                              by
                                • Recommended
                                Review
                                Veronica in flooring assisted and she was very helpful
                                by
                                  • Recommended
                                  Range shopping experience
                                  Always a treat to go to the Sylacauga Home Depot whether looking for plants and flowers or something for the house. The store is always clean, the employees welcoming.
                                  by
                                    • Recommended
                                    Great service
                                    Was able to find out all the information I needed
                                    by
                                      • Recommended
                                      Clean store
                                      Seems to be plenty of employees to assist you.
                                      by
                                        • Recommended
                                        Great store
                                        We've purchased lots from this store, including a generator, they've been very helpful. Thanks
                                        by
                                          • Recommended
                                          Good quality materials
                                          I recently bought treated lumber and it was good quality and is currently upholding it's purpose and always a great experience interacting with store employees
                                          by
                                            • Recommended
                                            Children
                                            The race car shopping carts for children with the steering wheels is so awesome and makes shopping a much more pleasant experience! They love them!!!
                                            by
                                              • Recommended
                                              No help given
                                              If you need help shopping or loading you might want to try a different Home Depot. No one wanted to work. They watched us look lost finding a door no help. Then watched us load our own door again no help.
                                              by
                                                Awesome service.
                                                Wonderful shopping experience and great help with self check out; while using a store credit for a return.
                                                by
                                                  • Recommended
                                                  Great experience as always!
                                                  I live about 25 miles from Sylacauga. And when I need something for my house for upkeep, I always go to Home Depot. They always have what I need.
                                                  by
                                                    • Recommended
                                                    Lacking in customer appreciation and service
                                                    So I have always loved this store but lately your employees have really started to drop the ball on customer service and appreciation. And some of them are just flat out rude.
                                                    by
                                                      helpful and professional
                                                      I have always had a good experience at your store. Very friendly and professional!
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        I came in the store looking for items that online said they had several of but none were on the shelf Nichol wouldn’t stop searching until she found what I needed and that meant more to me than she knows plus she had the greatest attitude ever thanks Nichol we need more ppl like you in life
                                                        by
                                                          • Recommended
                                                          Diamond from rough
                                                          Built 17 × 12 deck turned out beautiful, but the materials used were not up to standard. Had to return an swap out alot of the wood, an railing
                                                          by
                                                            • Recommended
                                                            Clay & Dwayne were awesome exmployees
                                                            Clay & Dwayne helped deliver a very heavy safe into our garage after a 3rd party carrier had left our safe in the middle of a one-way, gated road. They came quickly and were able to pickup the safe, load it into the truck, drive it to our home all within a timely & professional manner.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 248 reviews

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