#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(254)899-6402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3550 South General Bruce Dr
Temple, TX 76504
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Customer Store Reviews

  • 4.7 out of 605 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
Great Store
Everything in the store is well organized and easy to find. Store employees are helpful and courteous. We shop here before any other do it yourself store.
by
    • Recommended
    Great store
    Great store bought cabinets sales associate was very happy and helpful
    by
      • Recommended
      Great and helpful employees
      One of the main reasons why I love this store is although I have the app and can easily at times find where things are, employees typically stop me before I can find it on my app and ask if I need assistance. At that moment, instead of looking at it on my app, they quickly can point me in the right direction much faster than if I were to look it up on the app. Not only that, when I have a question about any work that I'm doing at home, they are very knowledgeable and can assist me with the things that I need. I appreciate that.
      by
        • Recommended
        Store #6863
        I was working on a project, and couldn’t find the right isle or bay for the product I needed. But luckily John over in Hardware was able to assist me and help me find exactly what I needed. Thanks John!
        by
          Ahren Shorts
          Ahren Shorts took the time to go through appliances with us. Answered all questions. Took the time to actually talk to us. What a great gentleman he is.
          by
            • Recommended
            Quote Detail for Measure #18485168
            Thank you! Rachel Burkhouse & Jenny Retail Customer Care, Atlanta
            by
              • Recommended
              Exemplary Customer Service!
              Stress levels can be high when your refrigerator suddenly goes out and you are faced with not only an unexpected large purchase but also losing your food security, investment in groceries and your ability to prepare meals for yourself and/or your family. So for me, a self employed single mom of a special needs child this felt devastating and overwhelming. But choosing Home Depot was a blessed choice. The amazing Appliance Specialists I worked with were wonderful, caring individuals that made sure I had a friendly experience. Both Rachel B. And Paul H. took the time to listen to me and that stress turned into a blessing. I purchased the product I wanted at a competitive price I'm happy with, it will be delivered in a timely fashion and they will remove the old appliance for me. I can't emphasize enough how important personable in-store experiences are in an online shopping trending society. Home Depot for the win! I want to thank Rachel, Paul and the other employees who were so professional, kind and courteous. You have my gratitude and God bless y'all for helping me.
              by
                • Recommended
                Great customer service
                I was promptly greeted and asked about my projects. It's hard to get help at other stores. The cashier pointed me to the correct isle and the salesperson was a great help. He took interest in my project and showed me what I needed. I'm glad because my next project I'll be spending 1000K
                by
                  • Recommended
                  Well stocked and great location
                  I shop here regularly for home and projects and find what I want and good price.
                  by
                    • Recommended
                    my fav place on earht
                    evry time i go to this place called Home Depot i love it new things discovered,
                    by
                      Customer Service
                      We had such a great experience when searching for flooring. The team working that department are top notch. Thanks again to Theo & Josh!
                      by
                        • Recommended
                        Lazy employees
                        Could not get help to load heavy items into back of truck. Waited over 10 minutes before finally attempting to load myself. A customer assisted while several employees strolled by as I struggled, offering nothing. I spend lots of money at this store and it’s a shame. Maybe I will try lowes…
                        by
                          Terrible customer service
                          I tried to explain to the cashier my item wasn’t ringing up at self checkout and she says “yes it is”. I had to insist that the item wasn’t ringing up so she would help me. When she finally helped me, she was very rude and acted like I was bothering her.
                          by
                            Customer Service was A+++
                            Andrea searched the entire store for a fan in February. We walked the entire store and finally found them and got Tu involved who got the forklift and got one down. Hyper Customer Service!!
                            by
                              Refrigerator purchase
                              After discovering that the refrigerator did not fit properly in kitchen, we asked the delivery team if they would take it back and they said to call customer service. Several times we asked them if they would take it back and they insisted we call customer service. They left. We called customer service. Finally went back to store and they were extremely helpful in helping us pick out a new refrigerator, did not charge us to re-stock and scheduled pickup of refrigerator that did not fit and did not charge extra. It made a frustrated experience so muck better and therefore we will shop at Home Depot again. Thanks to Rachel Burkhouse we will be a repeat customer.
                              by
                                • Recommended
                                Paint
                                I m totally happy with my experience with the Temple Home Depot
                                by
                                  • Recommended
                                  Product availability
                                  Dusk to dawn light bulb
                                  by
                                    • Recommended
                                    Garden center
                                    Mrs Blanca helped me with every detailed item she went out her way to help pick the perfect plants for me thank you again Blanca!!!
                                    by
                                      • Recommended
                                      Above and beyond customer service
                                      I’ve never had a greater experience than at this Home Depot!!! The two employees I had contact with were sooo nice and they went above and beyond for me. Great store and great customer service. I live in Round Rock Texas but this store will be my go to when I need something. I will drive out of my way just to be treated like family and that I matter as a customer and person.
                                      by
                                        • Recommended
                                        Helpful and well stocked
                                        It is easy to find things in this store then other stores like this one.
                                        by
                                          • Recommended
                                          Monday morning restocking
                                          Do NOT shop on Monday mornings when this store is evidently restocking. The workers clearly take precedence over customers and most aisles are blocked
                                          by
                                            Lauren, the best sales associate you have
                                            Please, advise Lauren how much I really appreciate ALL OF HER SERVICE.
                                            by
                                              • Recommended
                                              General Review
                                              This store is full of friendly people with smiling faces. Always enjoy my time at my neighborhood Home Depot.
                                              by
                                                • Recommended
                                                Great Employes
                                                We were shown products that we are going to buy, and was told of upcoming sales for these products.
                                                by
                                                  • Recommended
                                                  Great Find
                                                  I bought tile and I love it...Very perfect for my home project
                                                  by
                                                    • Recommended
                                                    Microwave installation
                                                    I bought a microwave hoping to have Home Depot install. Was told by the sales rep that Home Depot third-party contractor does not adjust blower on top of microwave to allow the venting through the top. Takes only 4 screws and adjusting fan to accomplish. Now I have to find another contractor to install. I've had my entire floor installed by Home Depot. Seems they can find contractors to take out 4 screws. :(
                                                    by
                                                      Always helpful staff and great selections.
                                                      I have repeatedly used this store for months for various projects, home improvements, and plans. Each time, I am greeted, helped by, and bid a kind farewell by many employees. Dave and Vicky were especially helpful for this trip by kindly and promptly assisting me with my needs. They always have what I need and various options for me to choose from at excellent prices. The app is also very helpful for product search and navigation with ease. Thanks as always Home Depot!
                                                      by
                                                        • Recommended
                                                        Great
                                                        Jordan did an amazing job on ordering my materials.
                                                        by
                                                          • Recommended
                                                          Home Depot Temple,TX
                                                          The employees are very helpfully and friendly.
                                                          by
                                                            Great shopping
                                                            I bought a mattress, a bed , and a washer and dryer and will be buying the rest of my furniture though Home Depot
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 605 reviews

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