Reviews for Thomas Rd #477

I just bought my appliances and thanks for their stuffs to resolve the issues for me

I’m always a little lost in Home Depot but Nick E took the time to help me find everything i needed and Check out

I searched high & low for our new LG Stacked Washer & Dryer & everytime ended back at Home Depot. Home Depot card plus no interest if paid in full within 6, 12, 18 or 24 months.

I am always shopping at Home Depot because they have great prices and great help!

I have just gone through two bathroom remodels. Someone was involved that caused me to have to upgrade and exchange almost everything. This went on for two months with two different contractors doing the work. No matter how crazy ,, it got trying to do this, Jeremy, the manager, and Mercedes and Brianna in the return dept, kept a smile about the whole thing. A person couldn't have been treated better than I have been in this store!

I work in the downtown Phoenix/Arcadia area, and when I need a tool or supplies, this is the home depot I go to. I was doing a carpet repair on a stairwell and needed a pneumatic crown stapler. I found several selections but opted for the DeWalt product. The crown stapler worked great and has already paid for itself. For such a busy Home depot, this store does a great job of keeping items in stock and tracking what's not in stock.

Vicki in Appliances really helped me out.

I come in about every day for the last month and Jim, Tony, and Joel in the pro section go above and beyond to be helpful with the various projects that I am completing.

the one problem is parking. . . people with trucks park in car parking then extend out 2 feet into the roadway making it difficult to avoid getting hit.

My wife and I were in the market for an item and we looked everywhere it seems, but everywhere we looked we just can't find what we looked for at a reasonable price. After looking for it for a long time and not finding it. We tried to look at homedepo. We found our new AC at this store and some employees helped us with our questions and showed us the differences of each one. Love this place ❤️

If you are wondering where all the good Customer Service people are since the Pandemic, hop on over to the Plumbing Dept at Home Depot on 36th st and Thomas. I don't do a lot of plumbing repairs at the house but this week I did one that required knowledge I did not have! Stopped in twice this week for this plumbing issue and spoke with a total of 3 Customer Service folks. Each one was knowledgeable and immediately knew what I needed. On my second visit, Johnny and a woman in training put the solution together in 5 minutes which would have taken me a half hour to sort out. The nite before, the assistant a guy that could have been your teacher in high school, would have been the same if I had all the numbers needed. Color me impressed!

I went to this store needing to purchase a new kitchen sink and accessories ASAP. I had to basically chase down an employee, who actually appeared to be some sort of manager. He was rude, (staring at his phone while I tried to speak to him) seemed irritated that I "bothered" him to help me, did not engage as he looked for the product. Seemed annoyed that he had to take said product off the shelf and put into my cart. Walked away without asking me if I needed anything else. I won't be back.

JUST BOUGHT A RYOBI BLOWER THAT DOESNT WORK IM TAKING BACK TOMORROW MORNING. I DID NOTICE IT WAS TAPED UP WITH PACKING TAPE ON THE BOX IT CAME IN. THIS IS NOT FACTORY SEALED AND MUST HAVE BEEN A PREVIOUS RETURN! PLEASE CHECK YOUR RETURNS MORE THOROUGHLY BEFORE RESTOCKING ON THE SHELF. THANKS

Gillian helped me find and order I have placed two years ago. She found it and I was able to reorder the same product. She was enthusiastic about her job, helped me with no issues. I am very grateful for her

this home depot seems to be having more employees in the store, especially in gardening

He helped me by grabbing the last box of doorknobs up high on the shelf in the WAAAAY back. Had to get the ladder to do it and he did it with willingness and a smile. Great attitude

It is a busy busy store and yet they always have time for you

Appliance Specialist knowledgeable, courteous, very helpful

Don't go to this store expecting to get any help in making your purchase!

We will come back here again . Experience was awesome

It has been many years since I have done a home depot run due to the idiots you used to hire and I was surprised you had electric carts for the old ones to get around and the help was very helpful (noticed they were older), (that is a good thing).

I have found everything that I went to this store for and needed. This location is always busy which is a good sign that things are being done right.

I ran into the store at 9:30 pm in a panic as the paint was like olive oil no matter how I stirred it. The color didn't stick. Panic as now had to find a substitution quickly. The right Paint Specialist, Dor was worth to wait on as he worked hard to answer 3 other customers concerns. His assessment of my problem was right on and my lack of painting experience that night needed all the help I could get. The paint department were so kind to lead me in the right direction. I will be back!

The associate in lumber (goes by nickname of Kyle) was excellent. He really helps. Senior citizen shoppers really appreciate the extra bit of time and patience. Needs help with stock on some items. For example, I went for .22 nail gun blanks and there weren't any at all. Love the guys who help load your truck. Very friendly and patient, worth their weight in gold. That extra minute of patience and help is worth SO much!

This man deserves a raise.

Worse store to shop at. The employees are not very friendly and or respectful. You can never find a floor person to help you find a product that you are looking for.

The inside of the store is mostly clean with the exception of some isles seem to always be cluttered or have an elevator in it that's not in use. Store employees usually ignore you unless you stop them and ask them a question. The outside of this store is becoming a safety hazard for both the employees and your customers. This locations parking lot has way to many "Work Hockers". When I went to pick up some lumber today there were at least 25 to 35 men outside standing around looking for work. I get that men need work. However, it's getting out of hand. Where can your customer's park without getting solicited for work by them? Is it a requirement for your customers to be solicited for work before we can actually buy products or services from your establishment? Can we ever expect Home Depot to do anything about this issue. Or is it to PC to maintain the safety of your customers and employees. Do you even care about this at all?

Since I received a homedepot card, it has made my life so much easier and make payments affordable. Thanks Homedepot. #0477

Always has everything I need from paint to kitchen cabinets. Friendly and experienced staff!

Barbara, Raul, and Zack were very courteous and helpful with our garden center purchase! Very greatful for their help!