Tucson / Oracle #414

During my visit to this store, I encountered several different associates that were all incredibly helpful and friendly while doing so. I was approached with an offer to help from two different associates without having to ask. This store is great!

Received excellent customer service. All products in the paint dept were available. All employees we encountered at this location were friendly and each one offered assistance throughout the store

Of the many times I've needed something at a home depot, the guys at #0414 never failed to find me what I needed with both speed and acumen. From mixing paint to a fairly unreasonable amount of woodcutting to specific screws, to a final, very fast checkout. I have no doubt in my mind that the employees at this store are hard workers who know what they're talking about.

This HD is not practicing safe measures for coronavirus protection. All posted "stay 6' away" were ignored by most of the workers. And less than half of the workers wore masks.

excellent customer service

Freddy in the paint department was extremely rude!

Our sales associate was FANTASTIC!! I learned the hard way I cannot mention her name in this review, but she is an outstanding Appliance Specialist and she spent quite a bit of time with us to ensure we were very-well informed of our various appliance options. She helped us select the best options for our needs and preferences. Our Appliance Specialist was definitely the most significant factor in our decision to purchase our appliances at Home Depot.

I have been a customer of this branch for many years. I know several of the cashiers. They always greet me and say hello. This store has a familiar friendly type atmosphere that I like. I make lots of toys to give away and the cull section is one of my favorite stops. Whenever I have needed special knowledge I was always able to find someone who would help and offer suggestions, I like that. The store is always clean and orderly, there is always someone picking up debris or just traffic dust. There are always cashier attendants who will steer you to a waiting cashier. I really don't have any real complaints. I can offer very little in the way of improvements. Thank you, Matt

Connor was the best employee I have ever had to help me in Home Depot! He works in the paint department

The personnel to help me out was very friendly but had no knowledge of whatsoever I was looking for the second person came up same thing no knowledge no one available I just get so tired of going to the same store and hearing the same story and seeing the same problem that's the last time I'll visit that home Depot I think I'll just go across the street to another company by the way I did find what I needed there in the first place I should say second place

I had a very difficult sale but Theo in appliances was patient and really helped me out. He answered all of my questions and we work together to a good solution

helpful staff large selection of products

Had the pleasure of working with Andrea in appliances who was very helpful and pleasant to work with and when she saw that I had called she actually RETURNED MY PHONE CALL!! Overall one of the best customer service experiences I have had in years.

it not hard to fine what I need with all the help you have.

Excellent store, just need more employees seeking to help customers...

When I use this location, it is ALWAYS a positive shopping experience. I have yet to encounter a negative employee or have a negative shopping experience. All of the employees are very helpful and courteous.

The two gentlemen who helped me, Frankie & Louie, went above and beyond to help me with my big order. I even think Frankie was due to clock out during my order but he stayed until it was finished. I can't thank these guys enough.

BEST SERVICE friendly staff, Michael goes beyond his duties !!!!

Best Christmas Tree purchasing experience ever. Great selection of healthy trees, priced quite reasonably. Two very nice employees had our tree trunk trimmed, netted the large tree and had it secured on top of my small Honda in under fifteen minutes. Top service & quality.

This store location is always clean and beautiful and the associates are always ready to help. its literally my favorite place to go

This store has fantastic employee support to customers who are in need of assistance and are not sure what they need. Every time I go in there they come up and ask if I need help. I thought at first it was a negative gesture because I'm always in work clothes that appear haggard and well worn like a homeless guy or someone they have to watch ! But realized the other day it is just how they support customer's needs. They have assisted me in some complex situations with creativity and resolve of issues. I appreciate this stores assistance!

GREAT SPERIENCE

The lack of customer service was staggering, would not recommend.

IT ALWAYS HAS WHAT I NEED FOR MY HOME REPAIRS. THE PRICES ARE VERY COMPETITIVE (QUALITY TO PRICE RATIO). THE SERVICE IS EXCELLENT (FRIENDLY) AND VERY PROFESSIONAL!!!

Great service from Suzanne! Helped me with an order and did a quick return.

good service

Patty at the pro desk is the best.

Your associates are very helpful and are genuinely happy to assist. They don’t walk away as you approach them like other places do. Thank you all and especially the cashiers. You are the last associates I encounter as I leave the store and your cheery disposition makes me want to come back and contribute to making this store successful even if it’s only $10-$50.00 at a time. Well done!

There is bright young lady who is on the front end her name is Pattie she is very helpful and very knowledgeable about Home Depot and all of there services

Would not recommend this store. Self-Check out. Give me a break! I want someone to talk to and talk about what I am buying and make sure I get my purchases in my shopping cart after paying for them. Employees talking and not helping. Left store with out all my purchases.