Tustin #603

4.6

out of 5

92% of customers recommend this store
Rating Breakdown
5
(270)
4
(37)
3
(8)
2
(0)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.7
The Home Depot
Contact Us
Main: (714)838-9200
Pro Desk: (714)573-4300
Store Hours
  • Mon-Sat: 6:00am - 8:00pm
  • Sun: 7:00am - 8:00pm
Location
2782 El Camino Real
Tustin, CA 92782

Curbside Pickup

Order online and we'll bring
your items out to your car


Learn More

See What's Happening in Your Store

Special Buy of the Day

  • Buy Online Pick Up in Store
  • Buy Online Deliver from Store
  • Order Pick Up Lockers
  • Kitchen Showroom
  • Home Depot Truck Rental
  • Propane Exchange
  • Key Cutting

Nearby Stores

2.71 mi
  • 1750 E Edinger Ave
  • Santa Ana, CA 92705
3.56 mi
  • 6200 Irvine Blvd
  • Irvine, CA 92620
6.81 mi
  • 1855 N Tustin Ave
  • Orange, CA 92865

Recycling at Home Depot

Did you know?

This store helps divert waste from landfills by accepting CFLs, lead acid batteries, rechargeable batteries, and plastic plant pots for recycling
This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot sold to Trex last year. This is used to manufacture composite decking, bringing us one step closer to a circular economy.
LED lights in your local store helped save on energy consumption by 98 million kilowatt hours last year. Many stores also participate in renewable energy initiatives like solar and wind.
The Home Depot's core values are based on doing the right thing for our customers and associates, and this commitment extends beyond our stores to our communities and the environment. We are your partners in environmental sustainability. Learn More.

Store Details



Welcome to the Tustin Home Depot. We're your community hardware store with friendly associates and quality products.

Whether you're looking for Hampton Bay patio sets or lighting, your favorite hardware store has you covered. Our skilled associates can help you find exactly what you need for your project. You can also check out our Home Depot product locator app, which displays a store map, the aisle location and the current inventory available for the items you're looking for.

At Home Depot, we're committed to our community. Through community impact grants, The Home Depot Foundation awards up to $5,000 to purchase tools, materials, or services for local projects to serve veterans and veteran families. In-store, we offer hands-on learning that covers a variety of topics tailored to everyone in your family, including kids workshops, which provide a lively environment mixing skill-building and creativity.

You can find us north of the intersection of Route 261 and I-5, at El Camino Real and Jamboree Road, between the car dealeships and the Best Buy. We look forward to seeing you soon.

Sincerely,

The Tustin Hardware Store Team


How can I attend a workshop?
We currently have online livestream workshops that are taught by knowledgeable associates. Visit homedepot.com/workshops to see what’s available. For Kids Workshops activities visit here.

What additional precautions is The Home Depot taking in light of COVID-19?
The adjusted hours give stores the ability to staff appropriately and provide additional time to restock shelves and perform cleaning. As part of our normal practice, our stores and other facilities are cleaned and sanitized daily. Following guidance from the Centers for Disease Control and Prevention (CDC), we've increased the frequency of cleaning and general hygiene maintenance in stores and other locations. We've also stepped up our efforts to disinfect high-traffic and high-touch areas like self-checkout, door handles, and bathrooms, as well as posting signage about handwashing and other preventative actions.
We're promoting social distancing in our stores and distribution centers, which includes stores limiting the number of customers inside at any given time. In addition to training our associates on social distancing, we've placed distancing markers at some of our checkout counters and are making overhead announcements on our store PA systems asking customers to practice social distancing.

Is The Home Depot Tustin hiring?
As an essential retailer, we're hiring seasonal associates in Customer Service/Sales, Store Support, Freight, and Merchandising. We’re taking measures to keep our associates and customers safe, including providing face coverings and gloves, limiting the number of customers in stores at one time, promoting social and physical distancing practices, and implementing additional cleaning measures to sanitize facilities. Apply now. The Home Depot® is an Equal Opportunity/M/F/Vet/Disabled Employer.

Does The Home Depot Tustin offer curbside pickup?
We deliver curbside – order online for convenient store pickup daily until 6 p.m. Here's how:

  1. Buy Online and choose the "Store Pickup" option on the product page or in your cart.
  2. Once your order is processed, you'll receive an email or text message letting you know that it's ready to pick up.
  3. Go to designated Curbside Pickup location at The Home Depot store you selected and follow the instructions received in your email or text notification for Curbside Pickup. Let us know you have arrived by selecting the link in your “Order Ready” communication. Remember to bring your identification.


CUSTOMER STORE REVIEWS

4.6

out of 5

336 reviews
5
(270)
4
(37)
3
(8)
2
(0)
1
(21)
Associate Availability
Associate Helpfulness
Store Cleanliness
4.5
4.7
4.7
92% Of Customers
Recommend This Store 304 of 329 reviews
Star Rating
Home Improvement Profile
Gender
Age Range
Tustin, CA
Excellent customer service in the Garden dept :)

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

I came into the store to buy a number of paving stones. The cashier (Sheila) helped me right away to get someone to load them onto the cart for me, even though she had to borrow a loader from another department. The loader (Tyrell) was very helpful. Both employees were friendly, helpful and helped to make my shopping trip easier and quicker.

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Tustin 35 to 44, Female
great experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

great experience , great customer service , great prices

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Tustin, CA 35 to 44, Male
John with the orange shoes

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

John with the orange shoes was the best. Thanks to him the trip was quick, efficient and I am confident that I got the right items.

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IRVINE, CA 65 or over, Male
ARVIN WAS VERY HELPFUL

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

ARVIN KNEW THE DISWASHERS ON DISPLAY, AND WAS VERY HELPFUL TO US.

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Tustin, CA 25 to 34, Male
Best Customer Service Yet

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Fantastic customer service given by Kathleen and Janet. Janet was especially helpful in finding my receipt in the system and getting it taken care of for me.

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CA 55 to 64, Male
One of the better HD's

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

Store has everything I was looking for except plastic portable storage containers.

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Santa Ana California 45 to 54, Male
Great service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Great experience, fast service and the associate was very helpful and absolutely will recommend the store to my friends

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Tustin, CA 25 to 34, Male
Excellent Customer Service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

Kathleen and Janet at the customer service area were very helpful in getting my complicated return going. They made the process seamless and allowed me to relax while they looked up my receipt for me. Even though my product did not meet the return guidelines "exactly" they allowed me to upgrade with no hassle. I also had exceptional service with Brianna at the checkout. She was very helpful and pleasant to deal with. There were no issues at the checkout even though I had multiple discounts and gift cards to go through. Thanks to these ladies I was able to get back to work today with zero hassle this morning. Thank you!

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Alexandria, Virginia 45 to 54, Male
We love Nazy!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Nazy treated us as if we were her only concern. She took the time to explain all available options for the window coverings we were interested in without rushing us. My sister and I left completely satisfied and motivated by our experience. Thank you Nazy!

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santa ana california 35 to 44, Male
customer service was outstanding!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

associates were extremely helpful without being too pushy

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Irvine, CA 25 to 34, Female
Great customer service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We are remodeling our home, and had selected a paint color that we determined to be too dark (even though we sampled first, we came to this conclusion after purchasing a 5 gallon container). We brought back the paint to have it lightened, and the young man working at the paint counter, Ryan, was extremely helpful and patient. Not only did he work to make our paint the perfect shade, he also helped us to select a few other colors as well. We were really impressed by the customer service we received here, and each time before this one, everyone had been equally helpful. I had been to Lowe's as well for a paint color that Home Depot did not carry, and their customer service does not even compare to Home Depot.

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irvine 18 to 24, Male
Very helpful

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Barbara Roque was very helpful with me and my mom. She helped us pick out the right refrigerator and explained the product details well. She also explained the warranty and delivery in a very clear manner.

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Tustin, California 65 or over, Female
Outstanding store experience

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

We had a helpful experience in the paint department but most significant of all was the outstanding experience we had in the Garden section with our cashier, Sheila (SRN6348), when we checked out. She was very personable with me and my friend who was also shopping.

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Tustin, CA Female
Great store experience!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

John (with the rad orange shoes) is the BEST! Was very patient answering my questions--especially with my toddler running around. Very helpful and I was able to tackle my project :)

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Tustin, CA 65 or over, Male
Obscure items were available.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

The store clerk - John with the "Orange shoes" was very helpful. I was able to find shelving accessories in stock and the duplicate keys were reasonably priced.

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IRVINE, CALIFORNIA 65 or over, Male
FAST, HELPFUL SERVICE.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

MICHAEL WAS VERY HELPFUL IN THE SELECTION OF OUR NEW OUTSIDE ENTRANCE DOORS FOR OUR HOUSE. I WOULD HIGHLY RECOMMEND ASKING FOR HIM FOR SERVICE IN THE MILLRIGHTS AREA.

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Irvine ,CA 35 to 44, Male
worst store

1.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
1
1
3

The Associate took long time to come to help about 25 min,we asked for the manager too to resolve a problem he was even worse.when we told him why is your services in Tustin store bad comparing to Irvine he said don't come back here again stay there.I will never recommend this store to anybody.

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orange county 25 to 34, Female
Great Store

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
4
4

The store was clean and organized ease to find what I was looking for thanks so much

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Newport Beach, California 65 or over, Female
Memorable store experience!

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

It is always a blessing when associates are professional and amicable. John, with the orange shoes, was delightful. My husband and I shared some of life's experiences with John as we walked to get all the items needed for my project. It is as should be when one goes shopping, it should be a pleasant experience. John was most knowledgeable. I had not considered one step of my project and he asked if I needed this product to complete my project, most helpful. I left the store feeling job well done, a most satisfied customer. God bless John and all the staff there in Tustin.

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Tustin CA 25 to 34, Female
Knowledgable Staff

4.0

out of 5

Associate Availability
Associate Helpfulness
2
4

I went looking for a toilet which these days is as confusing as buying a computer. The associate was so friendly and helped clarify different options. I ended up researching further with the useful information he provided and came back to make the purchase today.

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TUSTIN, CA 55 to 64, Male
GREAT STORE EXPERIENCE

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

STORE ID NICE AND CLEAN, WORKERS ARE VERY HELPFUL.

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orange county, ca 65 or over, Male
got everything for our plain jane tract house.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
4
5

we have a tract house; this type of store fits our needs and pocket book just fine. very little pain in shopping at the home depot as opposed to any other venue ( independent stores).

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orange california 18 to 24, Male
great help

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

the person checking me out was very polite and exceptionally fast

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Tustin, CA 25 to 34, Female
Beautiful Store!

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
3
4
5

This is a very clean store and the location is really convenient. Parking is great. I like the layout of the outdoor garden area, however, the indoor garden area is cramped, which makes it hard to shop the shelves- especially if an associate has left a ladder in the area. The selection in hardware is great. There have been a couple of times in the evening where getting help in this section was not possible, but during the middle of the day or on a weekend, there are plenty of helpful associates. Generally, the staff is very friendly, which encourages me to keep coming back.

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SoCal 65 or over, Male
Excellent Customer Service

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
4

I had a special need and was referred to a customer service representative. She was EXTREMELY helpful and went above and beyond to make sure my problem was solved. She did this in a friendly manner and I couldn't ask for more, Thanks

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35 to 44, Male
Nice clean store

4.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
4
5
5

Manager was helpful, friendly cashier. I would prefer more organic options

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Ca. Irvine 55 to 64
Great service.

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
5
5

Always I get the help any time that I needed ! Great service.

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Prime example

5.0

out of 5

Associate Availability
Associate Helpfulness
Store Cleanliness
5
4
5

Great price on the Kilz primer. Danny went out of his way assisting us getting our purchase to our vehicle.

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