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Showing 1-30 of 804 reviews
May 10, 2023
Rude employees
Todd (a manager I think) is very rude. Doesn’t seem to have time for customers. There is also a lady who is a vendor at the entrance. She pesters everyone who walks in and even you say no she has to finish her entire spill before she will leave you alone.
by
Apr 30, 2023
Recycling black flower pots
I wished you offered to do this. Seems like such a waste to throw the approx. 100 pots we had in the trash.
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Apr 23, 2023
inventory
they allway have what i need in stock
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Recommended
Apr 3, 2023
Excellent customer service from Jere!
Jere went above and beyond to help me when I lost my diamond earring! He made sure I had everything I needed.
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Recommended
Apr 3, 2023
Very good employees
I shop here regularly, and the employees are always eager to help you with any of your needs. I am always greeting when I arrive, and associates always ask if I need help. The manager does an exceptional job stressing "customer service".
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Recommended
Apr 2, 2023
Still glad that the floor plan is the same
Like basic floor plan of the building
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Recommended
Mar 25, 2023
I just wish there was one of these in Palestine Texas
First of all we don't mind making the 45 minute to 60 minute drive to get to The one in Tyler or corsicana. Both stores are extremely stocked employees greet you and if you're within a certain distance they will check to make sure if you need anything unlike their competitor when you get close to those people they literally haul. I just want to say thank you guys for making my shopping experience always positive and able to find the help that I need.
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Recommended
Mar 22, 2023
Store condition
Store was in complete dissaray. Isle was filled with merchandise not put up so customers couldn't get down isles with or without a cart. Employees said they'd complained to manager, as did I. But condition of store was horrible. Don't know if a new manager is there but I've always shopped at this store and was shocked at how it looked at this visit. It has never been like that in the past.
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Mar 12, 2023
Appliance Specialist Phil
If you are in the market for new home appliances definitely go talk to Phil Fitts! He was very informative letting us know qualities and features of the washer and dryers. We had no intention of making a purchase that day but after his help we decided to go ahead and do just that. He took the time to show us how the smart washers worked and which ones were better than others and was able to get us quotes on about three different combos. He was never rude and very upbeat! Great guy for sure
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Recommended
Mar 1, 2023
Spring Is InThe Air At Home Depot
The planting season is just around the corner and Home Depots Garden Center looks like a Holland Flower Festival! I bought so many beautiful plants that I can't wait to put them in the ground! They have tulips, hyacinths, perennials and so much more. I now have an herb garden...thanks, Home Depot!
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Recommended
Feb 2, 2023
Excellent Staff
The staff are very helpful and friendly every time I go in, and make getting what I need easy even when there are any issues.
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Recommended
Jan 21, 2023
helpfulness
Everyone I dealt with was most helpful!
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Recommended
Jan 4, 2023
Exceptional service
I was shopping for flooring and Sandra in the flooring dept. was terrific. She went above and beyond what I usually experience when shopping for products to repair my home.
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Recommended
Jan 2, 2023
OUTSTANDING service and AMAZINGLY professional and knowledgeable
During a remodel, we stopped by Home Depot in Tyler, TX. In the Kitchen Remodel area, Sascha Lucas as if she could assist. She was knowledgeable, made helpful suggestions, and stayed within our budget. I cannot recommend her highly enough!
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Recommended
Dec 30, 2022
Most helpful employees!
I bought a rigid job box that I desperately needed but couldn't find by myself and received help locating and loading it onto my shopping cart just as quick as I asked about their location.
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Recommended
Dec 29, 2022
Great Experience
We recently purchased a range and were completely satisfied by the entire experience.
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Recommended
Dec 23, 2022
APPLIANCES
If you need an appliance, please see PHIL at 3901 Old Jacksonville Hwy. He is truly an expert on brands and life expectancy of specific products. In addition Phil was extremely friendly and easy to talk with.
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Recommended
Dec 9, 2022
Appliances
Ask for Kiya. She helped us compare dryer models and also helped us through the decision process to get the right dryer for us.
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Nov 29, 2022
Excellent Service!
We haven't had the greatest experience in some other building supplier stores; however, when we walked into the area we were needed to go, in this Home Depot, I was almost immediately greeted and asked if I needed assistance! Such a welcoming and positive experince! Phil Fitts did an amazing job of helping us navigate the best appliances to suite our needs! He wasn't a fast talker and he didn't waste our time! He was highly experienced in knowing the products on the floor and online and he helped us maximize our purchases! We will definitely recommend Home Depot and Phil to our friends!!!
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Recommended
Nov 9, 2022
Great tools for home handyman
I love the store brand Ryobi 18V+ power tools. Ryobi is my main go to tools and I still have about 4 more power tools I want in my man cave. Thank you HOME DEPOT!
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Recommended
Oct 26, 2022
Customer service
The shopping experience was excellent
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Recommended
Oct 14, 2022
Bad service
Bought dishwasher. Associate did not advise I needed to purchase power cord. Made 2nd trip to store. Associate told me which power cord to buy. Went home to discover power cord did not work for my needs. Had to call electrician & make 3rd trip to store to return power cord.
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Oct 12, 2022
Paint department
Lisa R in paint helped us so much with stains two days in a row and she was so friendly! Very knowledgeable!
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Recommended
Sep 22, 2022
Well trained staff
Great to help with our interior and exterior home door order. Reba was the best.
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Recommended
Sep 19, 2022
Awesome prices!
I came in and they had a huge sale on patio furniture, the sales lady was awesome.
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Recommended
Sep 6, 2022
Service was great
Courtney in the Ryobi mower section was very helpful! She should be a Home Depot spokesperson. Seriously.
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Recommended
Sep 1, 2022
Stellar
Excellent service. East Texas friendly. Great, easy to locate selection. Clean store.
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Recommended
Aug 28, 2022
Employees and Staff ROCK!!
As a local real estate investor I am in the store daily purchasing items for our rental properties, etc. The staff has been incredibly helpful over the past 3 years. I could not have survived so many challenging remodels with out the help of everyone from customer service, pro desk, managers, loaders, and ALL the front desk staff. Thank you!!!
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Recommended
Aug 26, 2022
Great service , you dont find that much anymore , they take care of you
Bought a wheelbarrow and love it .
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Recommended
Aug 26, 2022
Home Depot on Old Jacksonville, Tyler, Tx
The Employees of Home Depot are friendly and courteous to the customer. They are knowledgeable and can lead you to exactly what you are looking for.