#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(505)792-7200
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10200 Coors Dr Nw
Albuquerque, NM 87114
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Customer Store Reviews

  • 4.5 out of 392 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (392)
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Showing 1-30 of 392 reviews
FRIENDLY PEOPLE WORK HERE
associates were very helpful and give me good advices in products and prices
by
    • Recommended
    Quick and easy
    Quick and easy needed a shower head was able to find what I wanted for a good price no lines went 45 mins before close
    by
      • Recommended
      Overall good store experience
      I found what I was looking for. Only disappointing thing was when I was in the aisle and needed help, an employee just walked passed us and didn't offer any help. Other than that, it was a good shopping experience.
      by
        • Recommended
        Excellent customer service!!!!!
        Every visit to this location is always outstanding.......love this location all associates always offer to assist you....Elva and Robert in the flooring department were very helpful in my flooring purchase.thank you guys again
        by
          • Recommended
          A top home Depot
          Albuquerque has several stores and the Cottonwood one and the Montano one are the best stocked and best knowledge staff. They are rarely out of stock. and have items the other stores may not. if you can't find it at the Ladera store (several miles south), Cottonwood has it.
          by
          • DIY
          • Recommended
          fair
          since women are a strong source, offer special assistance/programs for them. assistance getting items home, contractors etc especially since they have less in vehicles as well as income resources.
          by
          • DIY
          • Recommended
          Great customer care service!
          I was greeted immediately from a store associate to assist me and he was professional and very knowledgeable in helping me select and purchase a Weber grill. The check out clerk was very friendly and helpful as well. A great experience from walking in the store to walking out!
          by
            • Recommended
            Appliance certer
            Vince was supper helpful and very approachable. he made sure we understood the contract for delivery and watched our our interest. He was a great help
            by
              • Recommended
              Great experience
              Carol and Tony were very helpful. Made my experience great.
              by
              • Pro
              • Recommended
              NOT ENOUGH HELP IN STORE
              NOT ENOUGH ASSOCIATES AVAILABLE IN STORE TO ASSIST YOU.
              by
              • DIY
              get er' done
              I always find what I need with ease. The employees are very helpful.
              by
                • Recommended
                Great store experience.
                I was very pleased with the help I received at the guest services desk. Delia and the other clerks were very nice and helpful. Delia was outstanding in helping me with returning an item I had previously had been helped with by another clerk who also was very helpful in ordering and item on line. However I had ordered the wrong thing and Delia helped me get it re-ordered and shipped to my home. She has a great personality and made my experience very good. I would recommend this Home Depot to others.
                by
                  • Recommended
                  great customer service
                  was extremely satisfied with the associate Janice, she was extremely helpful knowledgeable and very professional. Great customer service skills.
                  by
                  • DIY
                  • Recommended
                  Customer Service is 1oo% Excellent!
                  I purchased a leaf blower and when I returned home and read the instructions I discovered the I could not assemble the blower by myself. I phoned the store and they said that they would be happy to show me how to assemble the blower. I returned to the store and the associate demonstrated how to put on each part and then allowed me to put on and take off each part until I was comfortable doing so. I was not rushed!! Home Depot gets my BEST Customer Service award of 2015
                  by
                  • DIY
                  • Recommended
                  TOP OF THE LINE CUSTOMER SERVICE!
                  WE HAVE A SMALL CONSTRUCTION BUSINESS AND ARE IN HOME DEPOT STORES A MINIMUM OF 5 DAYS PER WEEK. BOTH FOR PROFESSIONAL AND PERSONAL PROJECTS. IRREGARDLESS OF HOW HECTIC OR BUSY ASSOCIATES ARE, THEY ARE COURTEOUS, PROFESSIONAL, KNOWLEDGABLE AND ALWAYS FRIENDLY. DEALING WITH PUBLIC ON A DAILY BASIS, IT IS ALWAYS A PLEASURE TO WALK INTO HOME DEPOT, WHERE YOU ARE SINCERELY GREETED EVERY TIME YOU WALK IN THE DOOR AND CONSISTENTLY ASKED IF YOU NEED ASSISTANCE. NOT ONLY DOES THIS STORE HAVE EVERYTHING NEED, THE PRICE RANGE IS SPOT ON, THE AVAILABLITY IS ALWAYS GOOD AND THE WILLINGNESS TO ORDER ITEMS IS ALWAYS GIVEN AS AN OPTION. HOME DEPOT HAS MANAGED TO DEVELOPE A SUCCESSFUL STRATEGY FOR KEEPING CUSTOMERS RETURNING AND APPARENTLY FOR KEEPING STAFF HAPPY, AS WE KNOW MANY ASSOCIATES WHO HAVE BEEN THE COMPANY FOR MANY YEARS.
                  by
                  • Pro
                  • Recommended
                  Nice place to shop
                  Helpful associates and fast checkout made shopping a pleasure.
                  by
                  • Verified Purchase
                  • DIY
                  • Recommended
                  Excellent
                  Thanks store associates. Every thing was wonderful in the store, prices, service, availability, explanation. I recommended you buyers look for appliances here before you go to another store
                  by
                    • Recommended
                    Helpful Management
                    I was pleased that the store asst manager knew exactly where a limited availability item (cork floor laminate underlay) was located when other employees were unaware of the item's existence. My online search revealed this was the only store in NM with the item I needed. She was very helpful!
                    by
                      • Recommended
                      Love this shopping experience...
                      I love shopping in this store, I always find what I am looking for + more. It doesn't matter what season we're in, I can find it! Love the garden shop and the appliances.
                      by
                        • Recommended
                        Great Store! Found Everything I've needed.
                        I have found everything I've needed. Associate was helpful, and friendly, Store was clean.
                        by
                          • Recommended
                          Very friendly workers!
                          Very nice workers at this store! Helpful and friendly! Store looked great too!
                          by
                          • DIY
                          • Recommended
                          Impressed with how helpful the Service Desk was.
                          Looking for chainsaw supplies, and roofing materials. Found everything I needed; inquired about Home Depot completing my roofing project instead of me taking on a job I had some concerns/questions about. The Service Desk was very helpful in scheduling a free estimate for this Saturday! Takes a load off my mind, that I will be getting input from someone who knows what they are doing.
                          by
                          • DIY
                          • Recommended
                          BUSY BUT ORGANIZED
                          THIS STORE CAN GET BUSY ON THE WEEKEND, BUT THEY ARE ALWAYS AROUND TO HELP. THEY DIRECT TRAFFIC WELL. MGMT RUNS A TIGHT SHIP
                          by
                          • DIY
                          • Recommended
                          Friendly & fast
                          Home Depot allows me to find items for my job very fast and the staff is always ready to help me and very friendly.
                          by
                            • Recommended
                            Not the Home Depot I remember
                            Looked online for storage units for the garage before I went. Although they didn't have what I was looking for, I was able to find comparable items and was surprised at the changes I found visiting.
                            by
                              • Recommended
                              I had a great expereince. Very good customer service. I will recommend Home Depot. I saw the washer and dryer at Lowes, but I bought them at Home Dep
                              Very satisfied customer, I had a great experience. Very good customer service. I will recommend Home Depot. I saw the washer and dryer at Lowes, but I bought them at Home Depot. I will continue shopping there.
                              by
                                • Recommended
                                very easy to get in and out!
                                very friendly associates, people were very knowlegeble
                                by
                                • DIY
                                • Recommended
                                best place to help fixing my house
                                Each time I visit Home Depot at Coors I found what I need in material and help ... I bought a foreclosure house that needs a lot to do ... so every few days I was there and in each visit an associate was helping me in making the best decision whether flooring , painting , kitchen cabinets , pergola making , fence fixing and so on ... thank you guys .
                                by
                                • DIY
                                • Recommended
                                1 found this review helpful
                                Perfect Product (Wood like Tile)
                                HD had the perfect flooring we were looking for. it was organized well and placed by divider tile. We really liked that everything we needed to tile our floors was all within 3 aisles. We didn't have to search the store for all the different tools. We ordered online and so we could have the store get it ready for us. The staff was helpful, however it took over 40 minutes to get our order loaded. We had to remind the staff that we were waiting, but once we let know how long we were waiting, they were quick to address our concerns.
                                by
                                  • Recommended
                                  Great store experience
                                  The store is always very clean. I find what I'm looking for most of the time. I enjoy shopping at Home Depot, which I do frequently.
                                  by
                                    • Recommended
                                    Showing 1-30 of 392 reviews

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